Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Porter

Company: Fairstead ESC LLC

Location: Houston, TX

Posted May 05, 2025

General interest in custodial and/or maintenance work and an ability to demonstrate mechanical aptitude. Walk the property daily, inspecting all areas for…

Convers Tutor/Teacher – All Subjects

Company: Grade Potential Tutoring

Location: Converse, TX

Posted May 05, 2025

Professional independence – use your own materials and teaching methods. Willing to travel within your preferred local radius to meet the student (typically 5-…

Financial Controller

Company: Aflalo Realty

Location: Dallas, TX

Posted May 05, 2025

Professional certification, such as CPA (certified public accountant) or CA (chartered accountant). Bachelor’s degree (or equivalent) in business, accounting,…

HVAC Technician

Company: Harris County

Location: Houston, TX

Posted May 04, 2025

A minimum of five (5) years as an air conditioning mechanic or technician with hands-on experience in various aspects of mechanical installation and repair in…

Exp'd Stainless Steel TIG Welder 1st Shift $20 HR

Company: Winholt Equipment

Location: Grand Prairie, TX

Posted May 05, 2025

Fitting and welding of stainless steel 18 gauge Material using a TIG welding process including fixture set up, interpretation of assembly drawings and diagrams,…

Software Engineer Journeyman

Company: Applied Research Solutions

Location: Lackland AFB, TX

Posted May 05, 2025

Bachelor’s Degree in Computer Science, Computer Engineering or related field, or equivalent experience. Awarded a Best Places to Work nominee since 2020, ARS…

Longhorn Tutor/Teacher – All Subjects

Company: Grade Potential Tutoring

Location: San Antonio, TX

Posted May 05, 2025

Professional independence – use your own materials and teaching methods. Willing to travel within your preferred local radius to meet the student (typically 5-…

Armed Security Guard (Experienced)

Company: Twin City Security

Location: Dallas, TX

Posted May 04, 2025

Twin City Security is seeking highly professional, licensed armed security officers (Level III or IV) to staff the front desk and conduct regular patrols at the…

Internet Marketing Specialist

Company: ROMO DOOR SUPPLY LLC

Location: San Antonio, TX

Posted May 05, 2025

The ideal candidate will be skilled in *social media marketing, SEO, content creation*, and *AI tools* to streamline and scale campaigns.

Austin Tutor/Teacher – All Subjects

Company: Grade Potential Tutoring

Location: Austin, TX

Posted May 05, 2025

Professional independence – use your own materials and teaching methods. Willing to travel within your preferred local radius to meet the student (typically 5-…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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