Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Graphic Designer / Production Designer

Company: LV Collective

Location: Austin, TX

Posted May 06, 2025

Collaborate closely with the interior design team to ensure branding is fully integrated into the physical design of spaces, creating a seamless brand…

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Project Lead Technician

Company: Digi Security Systems

Location: Dallas, TX

Posted May 05, 2025

Must have a current, valid driver's license in the state of which you are applying and have the ability to meet our company driving standards.

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Customer Service Quality Assurance Representative

Company: Empower Pharmacy

Location: Houston, TX

Posted May 06, 2025

The Customer Service Quality Assurance (QA) Representative ensures exceptional customer experiences by assessing performance, analyzing feedback, and driving…

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hospital travel 401(k)

Nuclear Medicine Technologist - (Nuclear Med Tech)

Company: AMN Healthcare, Inc. Schools

Location: AUSTIN, Texas

Posted May 05, 2025

View Details Apply on healthecareers.com

Houston Tutor/Teacher – All Subjects

Company: Grade Potential Tutoring

Location: Houston, TX

Posted May 05, 2025

Professional independence – use your own materials and teaching methods. Willing to travel within your preferred local radius to meet the student (typically 5-…

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San Antonio Tutor/Teacher – All Subjects

Company: Grade Potential Tutoring

Location: San Antonio, TX

Posted May 05, 2025

Professional independence – use your own materials and teaching methods. Willing to travel within your preferred local radius to meet the student (typically 5-…

View Details Apply on SimplyHired

MTA - ServiceNow Solution Architect - Cloud Capabilities

Company: MCKESSON

Location: Irving, TX

Posted May 06, 2025

The ServiceNow Solution Architect – Cloud Capabilities is responsible for providing architectural guidance and best practices in designing and developing tools…

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(Mandarin Required)Bilingual Sales Assistant-Dallas

Company: Alipearl Dallas

Location: Dallas, TX

Posted May 05, 2025

Build and maintain customer relationships through follow-up calls, social media engagement, and networking. Basic understanding of social media platforms (e.g.,…

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Junior Tax Accountant

Company: SWBC

Location: San Antonio, TX

Posted May 05, 2025

Utilizes federal tax return and other financial data to assist in the preparation of state income tax extensions and estimated payments.

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HVAC Sales Technician

Company: Malek Service Company

Location: Houston, TX

Posted May 06, 2025

Must possess valid state driver’s license and clean driving record. Follow up with customers to answer questions, address concerns, and aid with scheduling…

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Schertz Tutor/Teacher – All Subjects

Company: Grade Potential Tutoring

Location: Schertz, TX

Posted May 05, 2025

Professional independence – use your own materials and teaching methods. Willing to travel within your preferred local radius to meet the student (typically 5-…

View Details Apply on SimplyHired

GL Accountant

Company: FirstService Residential

Location: Austin, TX

Posted May 06, 2025

Prepares monthly cash flow forecasts. Identifies and records income and expenses by accounting periods and follows accounting schedules by preparing accruals,…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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