Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Procurement Project Manager

Company: Thales

Location: Austin, TX

Posted Apr 11, 2025

Identify procurement and supplier opportunities and risks and develop and implement risk mitigation strategies. Proven experience in leading and managing teams.

Retail Sales Associate

Company: Flynn O'Hara Uniforms

Location: Austin, TX

Posted Apr 10, 2025

Filing and data entry skills are also a plus. Our sales associates must exhibit a friendly and outgoing personality, able to greet and assist customers with a…

Journeyman Plumber

Company: Triple A AC · Heating · Plumbing

Location: Irving, TX

Posted Apr 10, 2025

Utilize power tools and hand tools effectively for plumbing tasks. Valid Journeyperson Plumbing License or equivalent certification.

HVAC Customer Service Representative

Company: Christianson A/C & Plumbing

Location: Round Rock, TX

Posted Apr 10, 2025

You will work with the rest of our CSR team to schedule customers, resolve customer complaints, dispatch our service technicians, and perform other duties as…

Commission Sales Associate

Company: Exclusive Furniture

Location: Houston, TX

Posted Apr 10, 2025

Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management…

Customer Service Representative (CSR)

Company: Jaguar Transport Holdings, LLC

Location: Dallas, TX

Posted Apr 11, 2025

Responding promptly to customer inquiries through various channels such as phone calls, emails, fax etc. Work in conjunction with our Operation & Commercial…

HVAC Controls Technician

Company: Liberty Personnel Services, Inc

Location: San Antonio, TX

Posted Apr 12, 2025

You’ll design cost-effective solutions using direct digital controls, configure programs, graphics, and alarms, and create installation, submittal, and as-built…

Construction Engineer

Company: Altair Engineering

Location: San Antonio, TX

Posted Apr 11, 2025

Provide subject matter expert assistance in review of product and equipment submittals, shop drawings, engineering design drawings and specifications, &…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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