Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Director of Curriculum and Child Development

Company: Ivybrook Academy

Location: Pflugerville, TX

Posted Apr 15, 2025

Bachelor's degree (Required) with at least 12 college credit hours in child development and six college credit hours in management.

Commercial HVAC Technician

Company: Modello Construction

Location: San Antonio, TX

Posted Apr 15, 2025

A valid driver’s license and clean driving record. Ability to read mechanical drawings and technical manuals. Collaborate with project managers and other trades…

Journeyman Plumber/Apprentice Plumber

Company: Vossler Plumbing

Location: Houston, TX

Posted Apr 14, 2025

The plumber will be required to arrive at customer locations within 1 hour of service calls, perform regular maintenance on residential or commercial plumbing…

Licensed Residential Electrician *$4,000 Sign on BONUS*

Company: A Star Heat and Air, Inc.

Location: Dallas, TX

Posted Apr 15, 2025

Valid driver’s license and clean driving record. Licensed electrician: Tradesman, Journeyman or Master license. Generate sales based on customer needs.

HVAC Service Technician

Company: Pipe Wrench

Location: Dallas, TX

Posted Apr 14, 2025

Driver's license with a safe driving record. Perform routine maintenance on HVAC systems to ensure optimal performance including general HVAC in-home service…

Audit Executive, Enterprise Digital and Corporate Functions

Company: USAA

Location: San Antonio, TX

Posted Apr 14, 2025

This will provide USAA management with independent, objective assurance services regarding the effectiveness and efficiency of the Association’s governance,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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