Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

CNC Machinist Second Shift Sign ON Bonus

Company: Flowserve Corporation

Location: Pasadena, TX

Posted Apr 04, 2025

May also fabricate and modify parts to make or repair machine tools or maintain industrial machines, applying knowledge of mechanics, mathematics, metal…

HVAC Service Technician

Company: POLK

Location: Houston, TX

Posted Apr 03, 2025

Valid driver’s license with a clean driving record. Adhere to all safety protocols, including safe driving practices. Perform system startups and commissioning.

HVAC Service Technician

Company: POLK

Location: Grand Prairie, TX

Posted Apr 03, 2025

Driving Record: A clean driving record and a valid driver's license. Safety & Compliance: Strictly abide by safety rules and regulations, including courteous…

Commercial HVAC Technician

Company: Rosenberg Indoor Comfort

Location: San Antonio, TX

Posted Apr 04, 2025

Must have your own tools. As a Commercial HVAC Technician, you will be responsible for installing, maintaining, and repairing heating, ventilation, and air…

Staff Full Stack Software Engineer

Company: General Motors

Location: Austin, TX

Posted Apr 03, 2025

This role offers the opportunity to advise, coach, and mentor software engineers, while making a significant impact on this new application and helping to…

Sous Chef

Company: Lawton Family of Restaurants

Location: San Antonio, TX

Posted Apr 04, 2025

Passion for food and hospitality. As a Sous Chef, you will help to oversee kitchen operations and ensure the highest quality standards of food and service in…

Data Scientist

Company: Victory Capital Management

Location: San Antonio, TX

Posted Apr 04, 2025

You will collaborate with the broader team to implement machine learning algorithms that support our business units, design data experiments, and develop…

Tax Senior

Company: AquantUs, LLC

Location: Coppell, TX

Posted Apr 04, 2025

Conduct research on tax compliance issues at the state and federal levels. Maintain and develop relationships with existing and new clients by providing…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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