Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Manager, Site Reliability Engineering

Company: General Motors

Location: Austin, TX

Posted Apr 02, 2025

Strong communication skills, with an ability to explain technical concepts to both engineering and business stakeholders.

Staff Software Engineer

Company: General Motors

Location: Austin, TX

Posted Apr 03, 2025

Expertise leveraging Object Oriented Programming methodologies and design patterns including domain-driven design, microservices, cloud native, service mesh and…

Entry Level Customer Engagement Assistant

Company: Mirse Solutions

Location: Dallas, TX

Posted Apr 02, 2025

To develop relationship-based customer service opportunities that not only convey the message but make sure it is received. Pay: $895.00 - $1,063.00 per week.

Commercial Service Plumber

Company: POLK

Location: Grand Prairie, TX

Posted Apr 03, 2025

Precision Work: Skillfully operate hand tools, power tools, gauges, and measuring equipment to deliver top-tier service on equipment and mechanical systems.

Bus Analyst II Data,Rept&Vis

Company: H-E-B

Location: San Antonio, TX

Posted Apr 02, 2025

The H-E-B Planning & Analysis Team develops and maintains budgets and financial systems while providing current, reliable financial data, analysis, and…

Retail Sales Associate - 3251

Company: First Cash, Inc.

Location: San Antonio, TX

Posted Apr 02, 2025

Answers incoming calls per company standards. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active…

Heavy Haul Driver - Wind Division

Company: UACL Logistics

Location: Houston, TX

Posted Apr 03, 2025

Must have valid Class A CDL. Must be able to operate a steerable trailer. _*Daily Per Diem & Load Percentages Paid*_. Must be at least 21 years old.

Journeyman Plumber

Company: POLK

Location: Buda, TX

Posted Apr 03, 2025

Must have a valid driver's license. Valid state plumbing license or eligibility to sit for the Texas exam. This role involves the installation, modification,…

Hourly - Customer Service Representative TMDSAS

Company: The University of Texas System

Location: Austin, TX

Posted Apr 02, 2025

Answer incoming calls from customers and assist with their inquiries and concerns. Address and resolve customer complaints and issues in a timely manner.

Retail Sales Associate - 2313

Company: First Cash, Inc.

Location: San Antonio, TX

Posted Apr 02, 2025

Answers incoming calls per company standards. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active…

Project Superintendent

Company: POLK

Location: Grand Prairie, TX

Posted Apr 03, 2025

You'll lead and direct field manpower to ensure projects are built on schedule and within budget, investigating and correcting any issues that arise.

Banquet Chef - Dallas TX

Company: Rollin Hero Inc

Location: Dallas, TX

Posted Apr 01, 2025

Additionally, you will use your knowledge of food safety and sanitation regulations to maintain a clean and safe kitchen environment, and your creativity to…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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