Competitive Service Jobs in Remote

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Account Manager, Care Partnerships

Company: Headway

Location: Remote

Posted Mar 01, 2025

Headway, a mental health care company founded in 2019, aims to revolutionize mental healthcare by building a national network of providers accepting insurance. With over 45,000 providers and serving over 1 million patients, Headway is committed to making therapy accessible to the 1 in 4 Americans with treatable mental health conditions. The company is hiring an Account Manager for Care Partnerships to manage relationships with health systems, medical clinics, and strategic partners, and to drive partnership growth. The role requires 7+ years of healthcare experience, strong relationship-building skills, and operational excellence. Headway offers competitive compensation, comprehensive benefits, and a remote work environment with the option to work from offices in New York City and San Francisco.

Frequently Asked Questions

What are typical salary ranges by seniority for Competitive Service roles?
Junior Cloud Engineers earn $80,000–$110,000, mid‑level SREs range $110,000–$150,000, senior architects and lead incident responders command $150,000–$220,000+, with executive roles exceeding $250,000 depending on company size and region.
What skills and certifications are required in Competitive Service?
Core skills include Kubernetes, Terraform, CI/CD (GitLab, Spinnaker), observability (Prometheus, Grafana), and incident‑response platforms (PagerDuty, Opsgenie). Certifications such as AWS Certified Solutions Architect, Certified Kubernetes Administrator (CKA), Certified DevSecOps Professional, and ITIL Foundation are highly valued.
Is remote work available for Competitive Service positions?
Yes, most Competitive Service roles offer 100% remote or hybrid arrangements. Companies prioritize cloud‑first toolsets, which enable distributed teams to manage services from anywhere while maintaining strict security controls.
What career progression paths exist in Competitive Service?
Typical progression starts with Support Engineer → SRE → Cloud Architect → Incident Response Lead → Technical Program Manager or VP of Reliability. Continuous learning and cross‑functional experience accelerate movement into leadership and strategy roles.
What industry trends are shaping Competitive Service today?
Emerging trends include multi‑cloud orchestration, IaC automation, AI‑Ops for predictive incident mitigation, zero‑trust security architecture, and the integration of observability with machine‑learning analytics to reduce mean time to recovery.

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