Competitive Service Jobs in Remote

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Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Red Hat Linux Systems Admin - Cleared

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and have a significant impact on their career. The Red Hat Linux Systems Admin - Cleared role involves supporting IT system infrastructure, troubleshooting, and maintenance. Key responsibilities include managing day-to-day operations, monitoring, problem resolution, and providing Tier 1 and 2 support. The role requires active Top Secret or Q level security clearance, 10 years of Systems Administrator experience, and a Bachelor's degree in a technical discipline. CDW values its employees, offering a positive work environment with opportunities for career growth and diverse perspectives.

Senior Solution Advisor - Digital Velocity

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW offers a Senior Software Solution Advisor (SSA) role that focuses on pre-sales solution design. The SSA works with internal and external sales teams to plan and organize sales strategies, analyzing customer expectations, competitive environment, and technical environment. They are expected to be subject matter experts in multiple families of solutions, including IT Operational Analytics, BI/Data Visualization, Modern Data Platforms, and Data Governance. The role involves developing strategic relationships with sales and leadership teams, and is field-based, requiring travel up to 25%. The SSA is also responsible for technology leadership, sales support, and sales activities, including discussing solutions with customers, exploring additional sales opportunities, and advising on pricing. CDW is a Fortune 200 leader, known for its mission-driven culture and opportunities for career growth.

Team Lead, QA Automation

Company: DoseSpot

Location: Remote

Posted Jan 22, 2025

DoseSpot, a PE-backed startup specializing in electronic prescribing software and insurance verification solutions, is seeking a Software Test Automation Lead. The role involves driving automation testing strategy, designing scalable frameworks, and leading a team of automation testers. The ideal candidate should have 6+ years of experience in QA roles with a focus on automation testing, hands-on experience with Selenium, Java, Playwright, Cucumber, and Gherkin, and proficiency in SQL and CICD pipelines. The company offers a remote work environment, flexible schedule, generous leave package, medical benefits, 401k match, and a competitive compensation range of $783K - $1044K.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and contribute to their mission. The Category and Brand Management team collaborates with various departments to develop partner marketing strategies, increase market share, and drive revenue. The Senior Brand Manager acts as a product expert, channel leader, and strategic partner, managing product sales, profitability, and awareness. Key responsibilities include engaging with strategic partners, analyzing industry information, developing marketing plans, and providing comprehensive reporting. Required qualifications include strong communication skills, business acumen, and a proven track record of driving results. CDW values diverse perspectives and offers a supportive culture with opportunities for career growth.

Principal FSA

Company: CDW

Location: Remote

Posted Jan 22, 2025

Field Service Engineer

Company: Northrop Grumman

Location: Banstead, United Kingdom / Remote

Posted Jan 22, 2025

Northrop Grumman UK is seeking an experienced Field Service Engineer for a role involving installation, commissioning, and repair of complex systems, primarily on Royal Navy ships and submarines. The role requires 75% travel within the UK, predominantly to Portsmouth and Barrow-in-Furness. The engineer will report to the Operations Manager and be a key part of the service engineering team. Responsibilities include performing service tasks, conducting installation audits, diagnosing and fixing issues, and supporting Factory Acceptance Tests. Benefits include private health care, career development opportunities, and performance bonuses. The ideal candidate should have experience in practical fault-finding on complex equipment, PC configuration, networking, and IT skills, and familiarity with maritime systems. A full UK driving license and ability to manage time and work independently are required. Security clearance (SC) is mandatory.

Senior Manager Internal Audit

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 leader, is seeking a highly experienced Senior Manager, Internal Audit. The role involves managing and overseeing financial, operational, and compliance audits, leading the execution of the internal audit plan, and collaborating with key business partners. The ideal candidate should have extensive internal audit experience, excellent communication skills, and a professional certification like CPA or CIA. CDW values innovation, continuous growth, and fosters an environment that embraces collaboration, integrity, inclusivity, and individuality.

Senior IT Operations Systems Engineer

Company: Airalo

Location: Remote

Posted Jan 22, 2025

Airalo, a global eSIM store, is seeking a Senior IT Operations Systems Engineer to shape the future of internal user work. The role involves building automation, making technical decisions, collaborating with compliance teams, and mentoring junior staff. The ideal candidate has 5+ years of experience in user support, knowledge of identity and access management, and experience with SaaS applications. Fluency in English and strong communication skills are required. Knowledge of scripting languages, workflow automation tools, and telecommunications is a plus.

Account Executive, Strategic (State and Local Government)

Company: Airtable

Location: Remote

Posted Jan 22, 2025

Airtable, a no-code app platform, is seeking an experienced Account Executive with 5+ years in Enterprise SaaS sales, particularly within State and Local Government (SLG) sectors. The role involves identifying and developing account plans, influencing sales processes, and educating customers on Airtable's value. The ideal candidate will have a robust professional network in the Public Sector, a track record of overachieving quota, and experience selling to central buying/IT teams. They should be consultative, comfortable presenting to executives, and passionate about Airtable's mission. The role offers significant revenue impact, deep relationship building, and growth opportunities.

Senior Manager Internal Audit

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 leader, is seeking a highly experienced Senior Manager, Internal Audit. The role involves managing and overseeing financial, operational, and compliance audits, leading the execution of the internal audit plan, and collaborating with key business partners. The ideal candidate should have extensive internal audit experience, excellent communication skills, and a professional certification like CPA or CIA. CDW values innovation, continuous growth, and fosters an environment that embraces collaboration, integrity, inclusivity, and individuality.

Principal Field Solution Architect - Hybrid Infrastructure Healthcare

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 leader, offers a Principal Field Solution Architect (FSA) role focusing on pre-sales solution design. The role involves working with sales teams to plan strategies, analyzing sales environments, and developing strategic relationships. The FSA is expected to be a subject matter expert, designing technical solutions, and providing feedback to technology leaders. Key responsibilities include technology leadership, sales, and sales support. The role requires a Bachelor's Degree, minimum four years of technical pre-sales or architecting experience, and proficiency in Microsoft Office applications. CDW values diverse perspectives, fostering a culture of learning and collaboration.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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