Competitive Service Jobs in Remote

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Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Product Design Internships (Product, Visual and Content Design) - Summer 2025

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a design intern. The role involves working on high-visibility offerings like the Platform UI, Agent Workspace, Service Portal, and mobile app. The ideal candidate is a full-time student pursuing a degree in design, cognitive science, human-computer interaction, or related fields. They should be proficient in design tools like Figma and Photoshop, and have a strong understanding of user interface design and web technologies. The intern will work closely with design experts, contributing to innovative software that makes workflows smarter. ServiceNow offers competitive compensation, a collaborative culture, and opportunities for career growth.

Associate Principal Engineer

Company: Nagarro

Location: Remote

Posted Jan 22, 2025

The company is a global Digital Product Engineering firm with over 19,000 experts across 33 countries. They build products, services, and experiences that inspire, excite, and delight. The company culture is dynamic and non-hierarchical. They are seeking new colleagues for a leadership role in Cloud and Infrastructure Hosting operations. The role involves managing a team, ensuring they are well-equipped and trained, overseeing daily operations, managing outages, ensuring security and compliance, communicating with various teams, and leading process improvement initiatives.

Account Manager (Consumer Brands)

Company: GiddyUp

Location: Remote

Posted Jan 22, 2025

GiddyUp is a performance agency with a global ecommerce and CMS platform. The company aims to help brands win by connecting them with shoppers worldwide. The Advertiser Account Manager role involves discovering and qualifying leads, nurturing revenue growth, optimizing account growth, and acting as a liaison between GiddyUp and brand partners. The role requires strong relational skills, proficient communication, and a customer-centric focus. Success in this role is measured by pitching offers, onboarding brands, and generating profit. The company offers comprehensive benefits and a flexible, remote work environment.

Head of Total Rewards

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

Mid-Market Account Executive - PubSec

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves end-to-end customer engagement, strategic outbound prospecting, and embedding Samsara's cultural principles. Ideal candidates have 2+ years of closing sales experience, a proven track record in quota achievement, and experience in new school, government, and/or public sector accounts. The position is remote and open to US residents. Samsara offers competitive compensation, benefits, and a flexible working model.

Technical Sales Consultant

Company: Igloo Software

Location: Remote

Posted Jan 22, 2025

Igloo is a company that values its employees as its biggest asset, with a mission to transform workplace communication and collaboration. They offer a fully remote work environment and an exceptional employee experience. The role of a Technical Sales Consultant (TSC) is crucial in bridging the gap between complex technical solutions and business needs. The TSC collaborates with Sales and Customer Success Teams, demonstrates product value, and advocates for customers by providing feedback to Product and Technology teams. The ideal candidate should have 34 years of experience as a TSC, 4+ years in business requirements gathering, and a proven track record in achieving sales quotas in a B2B SaaS environment. Strong technical knowledge, presentation skills, and the ability to communicate complex concepts to nontechnical audiences are essential. Igloo offers a training budget, health benefits, a wellness spending account, and a 100% remote-first work environment.

Personalized Internet Assessor - Galician (ES)

Company: TELUS Digital

Location: Remote

Posted Jan 22, 2025

This job posting is for a freelance opportunity as a Personalized Internet Assessor. The role involves analyzing and providing feedback on various types of information for top search engines, improving the user experience for millions. No prior professional experience is required, but applicants must pass a basic assessment and ID verification. Basic requirements include excellent communication skills in Galician, residency in Spain for the last 5 years, familiarity with Spanish affairs, a high school diploma, and daily access to internet and a smartphone. The role offers long-term employment opportunities and a diverse, inclusive work environment.

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

Manager, B2B Marketing, Websites & Digital Retailing

Company: Cars.com

Location: Remote

Posted Jan 22, 2025

Cars Commerce is a leading company in the automotive industry, known for simplifying car buying and selling. They offer a range of services including Cars.com, Dealer Inspire, AccuTrade, and the Cars Commerce Media Network. The company values collaboration, diversity, and integrity, fostering a competitive yet respectful environment. The Manager, B2B Marketing role involves overseeing product lifecycle, advocating for user needs, and driving growth through product marketing and sales enablement. The ideal candidate should have 7+ years of product marketing experience, SaaS expertise, and strong communication skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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