Competitive Service Jobs in Remote

372,722 open positions · Updated daily

Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Staff Infrastructure Engineer, Cloud Traffic

Company: Procore Technologies

Location: Remote

Posted Jan 22, 2025

Procore Technologies is seeking a Staff Infrastructure Engineer to join their Cloud Traffic Engineering team. The role involves designing, implementing, and maintaining scalable and reliable traffic delivery infrastructure. The engineer will contribute to the architecture and development of Procore's traffic networking, collaborate on architectural design decisions, and mentor teammates. The ideal candidate will have a BS or MS in MIS or related field, 8+ years of experience in software, systems, infrastructure, or SRE engineering, and experience with cloud networking or network design for large-scale web applications. Procore offers competitive benefits, including health care plans, unlimited vacation, stock options, and employee development programs.

Employee Service Coordinator

Company: Zillow

Location: Remote

Posted Jan 22, 2025

Zillow Group is seeking a detail-oriented individual for a remote Employee Service Coordinator role. The role involves maintaining Workday records, managing the ticketing queue, supporting HR transactions, and onboarding processes. The candidate must have meticulous attention to detail, be highly organized, and have 1+ years of Workday experience. Zillow Group offers competitive benefits and a culture of innovation, equity, and belonging.

Senior Product Designer

Company: KeepTruckin

Location: Remote

Posted Jan 22, 2025

KeepTruckin, a company utilizing AI and computer vision, is seeking a Senior Product Designer. The role involves collaborating with cross-functional teams to identify and solve customer problems, driving innovation in fleet and freight management products. The ideal candidate should have 5+ years of experience in interaction and interface design, proficiency in design systems, and strong communication skills. KeepTruckin values diversity and inclusivity, and is an equal opportunity employer.

Training Specialist Consultant, DOS

Company: Dexis Consulting Group

Location: Remote

Posted Jan 22, 2025

Dexis is a professional services firm dedicated to solving complex social challenges and promoting a secure and prosperous world. The company values diversity, equity, and inclusion, fostering an inclusive corporate culture. Dexis is currently seeking experienced Subject Matter Experts (SMEs) with training experience for short-term assignments supporting State Department security assistance objectives. The Training Specialist Consultant will design, develop, and deliver training programs for host nation security forces and defense sector representatives. Responsibilities include collaborating with internal and external stakeholders, designing customized training programs, serving as a subject matter expert and lead instructor, and providing mentorship to host nation instructors. Minimum qualifications include a Bachelor's degree, 5+ years of experience as an SME or trainer, in-depth knowledge of military manuals and doctrine, strong communication skills, and the ability to work in challenging environments. Dexis is an Equal Opportunity Employer offering competitive benefits, including healthcare insurance and staff welfare benefits.

Senior Account Director, Business Development (Bioanalytical Labs)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a professional with a scientific, sales, or marketing background in the pharmaceutical/biotech area for a remote position with up to 50% travel. The role involves securing and retaining business for PPD through professional sales activities, positioning PPD as a primary or preferred provider for clinical development work. Key responsibilities include orchestrating RFP strategy calls, developing client proposals, preparing client presentations, negotiating and closing contracts, and ensuring client happiness. The ideal candidate should have a Bachelor's degree or equivalent, relevant formal qualification, and 5+ years of experience. Thermo Fisher Scientific values employee health and wellbeing, promoting a healthy and balanced work environment.

Senior Product Manager, Consumer Trading

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a seasoned Product Manager with 6+ years of experience, especially in consumer products and trading, to enhance the trading experience. The role involves leading the development of features, building a roadmap, and collaborating with cross-functional teams. The ideal candidate should have expertise in trading, strong design sense, and an entrepreneurial mindset. Familiarity with crypto and blockchain is a plus.

Sourcing Contracts Manager

Company: Meta

Location: Remote

Posted Jan 22, 2025

The Sourcing Contracts Manager will be responsible for managing a pipeline of game deals, from initial contract authoring to full execution. This role involves partnering with Game Sourcers to map and transfer key milestones and deal configuration points into contracts. The manager will drive contract preparation and delivery, assess and address redlines, and optimize accuracy, turn-around times, and contract execution. The role requires 5+ years of experience as a paralegal or contract administrator, and 8+ years in the contract or legal space within the games industry. Proficiency in Microsoft Office applications and Adobe Sign is required, while Salesforce, SAP, SRM, BW Reporting, or equivalent experience is preferred. Meta, the company offering this position, builds technologies for social connection and is committed to equal employment opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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