Competitive Service Jobs in Remote

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Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Associate Project Manager, Project Manager & Sr Project Manager, Global Clinical Supplies (LATAM)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific offers a fully remote role in LATAM locations, supporting global clinical trials' supply chain. The role involves developing study plans, coordinating with internal teams, ensuring compliance with company and client requirements, and participating in ongoing training. The ideal candidate should have strong English skills, interpersonal abilities, and experience in clinical supply operations. Thermo Fisher Scientific provides competitive remuneration, benefits, and a mission-driven company culture focused on making the world healthier, cleaner, and safer.

Software Engineer

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a software engineer with 3+ years of experience, particularly in GoLang and gRPC, to join the CXCM team. The role involves building complex, scalable applications that directly impact the Coinbase customer experience. The ideal candidate should have experience with AWS, Kubernetes, and event-driven architectures, and be a self-starter capable of executing complex solutions with minimal guidance. The company culture is intense and not for everyone, but it's perfect for those who excel in their disciplines and want to build the future of the global financial system alongside high-caliber colleagues.

Senior Software Engineer, Data Platform

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 22, 2025

Cloud Contract Specialist

Company: CDW

Location: Remote

Posted Jan 22, 2025

Senior Data Scientist (Applied ML)

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a candidate to build the future global financial system. The ideal candidate is passionate about crypto and blockchain technology, eager to leave their mark on the world, and willing to solve complex problems. They should be able to design and execute complex data and modeling solutions that span multiple teams.

Postdoc, Computer Vision - AI/ML Radiology

Company: Johnson & Johnson

Location: New York, NY / Remote

Posted Jan 22, 2025

Johnson & Johnson Innovative Medicine (JJIM) is recruiting for a postdoc position in data science, focusing on Computer Vision (AI/ML Radiology). The role involves developing analytics and AI/ML solutions for high-priority scientific problems, collaborating with cross-functional teams, and extracting insights from complex radiology image data. The ideal candidate should have a Ph.D. in a quantitative discipline, extensive experience with Computer Vision techniques, and proficiency in programming languages like Python or C++. Familiarity with drug discovery and clinical development processes is a plus. The expected base salary is $95,000/yr, and JJIM is committed to fostering a diverse and inclusive company culture.

Insights Manager

Company: Instacart

Location: Remote

Posted Jan 22, 2025

Comparator Sourcing Business Development Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The Business Development Manager for Comparator Sourcing is responsible for supporting regional sales teams and growing accounts through strategic tactics. This role involves building long-term customer-supplier relations, acting as a single point of contact for sales opportunities, and collaborating with the head of sales. The manager is expected to be a Subject Matter Authority in Global Comparator knowledge, providing advisory support and leading the portfolio of assigned clients. They will work closely with internal partners to build positive relationships and gain customer happiness. The role also involves leading new services development, supporting client contracts, and participating in sales and marketing activities. Minimum qualifications include a Bachelor's degree in a science-related field with 7+ years of experience in the pharmaceutical/biotech industry or a High school diploma with 8+ years of extensive background in the biotech, pharmaceutical industry.

Principal Value Engineer- Utilities

Company: Celonis

Location: New York, NY / Remote

Posted Jan 22, 2025

Sr. IRAP Compliance Program Manager

Company: Smartsheet

Location: Canberra, Australia / Remote

Posted Jan 22, 2025

Smartsheet, a leading platform for enterprise work management, is seeking a Sr. Manager to lead and manage the IRAP compliance program. The role involves interpreting and applying IRAP and other control frameworks, overseeing control implementation, liaising with external assessors, and ensuring continuous improvement. The ideal candidate should be an Australian citizen with a Bachelor's degree in IT/Technology, expert-level knowledge of the Australian Signals Directorate's Information Security Manual, and 2+ years of experience creating IRAP authorization packages. The role offers an exciting opportunity to shape the company's security and privacy initiatives in a dynamic environment.

Windows Sustaining Software Engineer (SaO) - Sensor (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Software Engineer for its Sustaining and Operations (SaO) team. The role involves providing technical leadership, troubleshooting complex sensor issues, and championing development projects to improve sensor reliability and supportability. The ideal candidate will have strong knowledge of C++ and Windows OS internals, experience with python and test frameworks, and the ability to lead and collaborate effectively in a distributed team. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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