Competitive Service Jobs in Remote

372,722 open positions · Updated daily

Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Managing Machine Learning Engineer

Company: Allstate

Location: Remote

Posted Jan 22, 2025

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. Join Allstate Technology Solutions, a pioneering force committed to revolutionizing the way our employees, agencies, and customers interact digitally. The team works in a continuous innovation cycle of ideas, research, testing, analysis, and delivery. As a Managing Machine Learning Engineer (MLE), you relish the challenge of solving business problems using the latest techniques and tools to bring models to life that deliver business value.

Consult Partner

Company: Kyndryl

Location: Canada / Remote

Posted Jan 22, 2025

Senior Field Application Engineer, Auto

Company: Dolby

Location: Detroit, MI / Remote

Posted Jan 22, 2025

FSP Digital Implementation Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is offering a Digital Implementation Manager position within their PPD Functional Service Provider division. The role involves managing technical and operational aspects of digital projects with SME guidance, coordinating activities of various departments and vendors, and ensuring project deliverables meet customer expectations. The ideal candidate should have a Bachelor's degree, relevant experience, and knowledge of software development lifecycle, digital solutions in clinical research, and cross-functional project management. The company values integrity, intensity, innovation, and involvement, aiming to make the world healthier, cleaner, and safer.

Solution Architect

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Leidos is seeking a Solution Architect for their Health Solutions Technology team. The role involves designing solutions for customers, participating in new business development, and providing strategic engineering support. The ideal candidate will have a BS degree with 12-15 years of relevant experience or a Master's with 10-13 years of experience. They should be experienced in contract performance, technical lead, and customer relationship building. Knowledge in health system definition, design, integration, and delivery is required. The role involves leading internal research and development activities, managing project costs and schedules, and providing technical proposal support.

Senior Enterprise Solution Architect

Company: Collibra

Location: Remote

Posted Jan 22, 2025

Collibra is seeking a Sr. Enterprise Solution Architect to join their Professional Services team. The role involves working with key stakeholders, providing consulting services, and driving customer value through Collibra's services offerings. The ideal candidate has 7+ years of relevant industry experience in Data Governance or Data Management, and knowledge of leading PaaS providers, data governance, and cloud/on-prem software solutions.

Support Engineer (Weekend Coverage - EMEA)

Company: GitLab

Location: Remote

Posted Jan 22, 2025

GitLab, an open core software company, is seeking a Support Engineer for a shift role. The role involves collaborating with various teams to support, maintain, and resolve issues in GitLab environments. The engineer will interact daily with customers, troubleshoot performance problems, and contribute to the source code, documentation, and support processes. The company values collaboration, transparency, and inclusivity, offering flexible work arrangements and comprehensive benefits.

Workday Senior Functional Consultant

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Kyndryl is seeking a Software Engineering - Developer with 8+ years of experience as a Workday Sr Functional Consultant. The role involves designing, developing, and implementing cutting-edge software solutions, with a focus on Workday modules including HR Core, Absence, Recruiting, Learning, Talent & Performance, Compensation, Advanced Compensation, and Custom Reports. The successful candidate will lead the enhancement and support of these modules, conduct requirements gathering sessions, design and configure Workday business processes, and provide post-implementation support and training. They will also collaborate with technical teams for system integrations, conduct fit-gap analysis, and develop and execute test plans. Kyndryl values diversity and offers opportunities for career growth, with potential to advance to roles like Principal Engineer or Vice President of Software.

Principal Product Manager - Solido Custom IC - Remote Canada*

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 22, 2025

Siemens Digital Industries Software (DISW) is seeking a Principal Product Manager for their Solido Custom IC division. The role involves managing a team of product managers, delivering value to well-defined market segments, and growing revenue from target products. The ideal candidate should have 7+ years of experience in EDA or semiconductor engineering, preferably customer-facing, and a strong background in product development cycles and software development schedules. Key responsibilities include maximizing product success, defining and validating market requirements, and working with development teams to meet market needs and outperform competition. Siemens DISW is the leading provider of electronic design automation software, targeting Cloud, mobile, HPC, and mission-critical applications.

Sr Commercial Account Exec

Company: ServiceNow

Location: Cleveland, OH / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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