Competitive Service Jobs in Remote

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Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

PhD Data Partner - Physics - Europe

Company: TELUS Digital

Location: Remote

Posted Jan 22, 2025

TELUS Digital AI is seeking a PhD Data Partner in Physics for a remote position in Europe. The role involves designing advanced, domain-specific questions and solutions, collaborating with cross-functional teams, and creating challenging problem sets. The ideal candidate should have a completed PhD in Physics, strong English writing skills, and the ability to explain complex concepts concisely. The pay rate ranges from $30 - $50 USD per hour, varying based on expertise, skills assessment, location, project need, and other factors. TELUS International is committed to creating a diverse and inclusive workplace.

Onboarding Customer Success Manager - LATAM - Workvivo

Company: Zoom

Location: Remote

Posted Jan 22, 2025

The Onboarding & CSM (LATAM) role is dedicated to delivering a best-in-class platform to enterprise level customers. The team focuses on delivering exceptional customer success and growth strategies across Latin America, with a structured hybrid approach and award-winning workplace culture.

Principal Talent Intelligence Consultant

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Atlassian offers flexible work arrangements, allowing employees to choose their work environment, whether in an office, from home, or a combination. The company is distributed-first, conducting interviews and onboarding virtually. The role involves serving as a Subject Matter Expert in Talent Analytics, leading Market Intelligence projects, and acting as the technical point of contact in the team. The ideal candidate should have 8+ years of experience in an analytics role, preferably in HR, and proficiency in data visualization tools. Atlassian values diversity and inclusion, and offers comprehensive perks and benefits, including health coverage and paid volunteer days.

Software Engineer Authentication - Python & Angular Virtual

Company: Alight Solutions LLC

Location: Remote

Posted Jan 22, 2025

Alight, a company that champions its people and encourages growth with purpose, is seeking an Authentication Engineer with expertise in Python, Angular, and AWS services. The role involves developing secure, scalable authentication solutions, leveraging FastAPI, and working with databases like DynamoDB and SQL. Alight offers a comprehensive rewards package, flexible working arrangements, and a commitment to diversity and inclusion. The ideal candidate will have a Computer Science or related degree, 3+ years of Python experience, and proficiency in AWS services.

Principal Sourcer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Atlassian is seeking an experienced Senior Talent Sourcer to join their Talent Acquisition team in India. The role involves developing a strong sourcing strategy for various positions, building a pipeline for frequently hired and hard-to-fill roles, and engaging top tech talent through creative and unconventional means. The successful candidate will work in a fast-paced, distributed-first environment, contributing to a team that values collaboration, data-driven ideas, and continuous improvement in hiring workflows. The ideal candidate should have 7+ years of experience in research, sourcing, or recruitment consultancy, a background in the software industry, and a proven track record in identifying and filling technical roles in high-growth environments.

Staff Software Engineer - Detection Serving & Signals

Company: Abnormal Security

Location: Remote

Posted Jan 22, 2025

Abnormal Security is hiring a Staff Backend Software Engineer for their Detection Team. The role involves scaling and optimizing high-throughput, low-latency scoring infrastructure for their Detection Serving Platform. The ideal candidate should have extensive experience in building and scaling data-intensive products, maintaining 99.99% uptime for high-volume services, and a proven track record in architecting scalable, customer-centric solutions. Key responsibilities include leading the architecture and implementation of backend services, collaborating with ML Engineering teams, mentoring junior engineers, and continuously optimizing system performance.

Senior Data Scientist, Growth Data Science

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 22, 2025

Atlassian offers flexible work options, including remote work, and is hiring for a world-class Data Science role. The successful candidate will collaborate with cross-functional teams, use data to drive insights, and influence product investments. They will need 5+ years of experience in Data Science, proficiency in SQL and another data manipulation language, and expertise in data visualization. The role is eligible for competitive compensation and benefits, with base pay ranges varying by geographic zone in the US. Atlassian values diversity and inclusion, and offers a variety of perks and benefits.

Abnormal University Programs Manager

Company: Abnormal Security

Location: Remote

Posted Jan 22, 2025

The job posting is for a Program Manager role within the Sales Enablement Programs team at Abnormal University. The role involves managing cross-functional projects, ensuring timely completion to high standards, and collaborating effectively across teams. Key responsibilities include enablement program management, data management and reporting, tool utilization for process efficiency, and cross-functional collaboration. The ideal candidate should have 3-5 years of experience in sales enablement or similar roles, strong data analytics skills, and excellent communication abilities. The role offers a competitive salary range of $114,800—$135,000 USD, along with potential bonuses and RSUs.

CyberSecurity Lead

Company: 540

Location: Remote

Posted Jan 22, 2025

540 is seeking a CyberSecurity Lead with 6+ years of experience, preferably with a CISSP certification. The role involves leading a team through the ATO process, delivering security documentation, managing POA&M, and collaborating with various delivery teams. The company offers competitive benefits including health insurance, 401k match, flexible PTO, and more. 540 is a forward-thinking company that values innovation and self-starters.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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