Competitive Service Jobs in Remote

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Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Sr Enterprise Account Executive - Consumer Services

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500. The job description for this sales role involves developing relationships with C-suite personas, overseeing client relationship mapping, and identifying specialist resources to bring into deals.

Oversight (Sr) Director - Managed Access Programs

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Director, Project Management in their Oversight Team - Managed Access for the EMEA region. The role is remote-based and requires recent experience in full-service clinical trials, specifically in Access Solutions. The successful candidate will be accountable for strategic indication or client-specific portfolio management, providing therapeutic expertise in project delivery execution, and driving overall strategy development for proposals. Key skills include comprehensive therapeutic area knowledge, cross-functional project management, excellent communication, leadership, and financial acumen. The company values employee health and wellbeing, promoting a balanced environment for thriving.

Arity - Customer Support Analyst Intern - Arity

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Allstate's Customer Success team is seeking an intern for a Customer Support Analyst role. The intern will shadow various roles within the Customer Success organization to understand best practices in customer success, SaaS, and support. Key responsibilities include learning about Arity's flagship products in Telematics and Mobility, understanding customer needs, and gaining experience with debugging tools and customer support best practices. The ideal candidate has an interest in making transportation safer and smarter, and possesses coding and mobile development skills. Allstate values customer centricity, digital literacy, inclusive leadership, learning agility, and results-oriented skills.

Wind Hub Manager - Texas 7 (Seymour Area)

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 22, 2025

The Wind Hub Manager is a strategic role responsible for building long-term customer relationships, optimizing operations, managing fiscal responsibilities, and ensuring hub safety. Key responsibilities include leading a team, managing daily operations, prioritizing dispatch schedules, and maintaining a strong safety culture. The role requires a customer-focused approach, partnership with cross-functional teams, and prioritization of turbine performance. Qualifications include a high school diploma, minimum 5 years of leadership experience, and 3 years in a field services role within the energy industry. Preferred skills include technical certification in wind energy, advanced computer skills, and experience with heavy equipment.

Field Applications Scientist - Ion Chromatography

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a highly qualified and self-motivated individual to support their latest generation Ion Chromatography (IC) instrumentation as a field-based Application Scientist. The role involves providing training, technical support, and applications assistance to customers. The candidate will work within a multi-disciplinary team and have the opportunity to travel up to 75% within the Northeastern United States and occasionally internationally. The ideal candidate should have a bachelor's degree in chemistry or a related field, 3+ years of hands-on IC experience, and excellent communication skills. The company offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Ingénieur Électrique de poste électrique/ Lead Electrical Substation Engineer

Company: GE Vernova

Location: Montreal, Canada / Remote

Posted Jan 22, 2025

The Lead Electrical Substation Engineer is a key role responsible for all aspects of HV/EHV substation design. This includes developing power single line diagrams, substation outdoor physical design, and high voltage equipment specifications. The role requires a bachelor's degree in Electrical Engineering, a professional engineering license in Canada, and at least five years of experience in substation design. Desired qualifications include eight years of experience in T&D substation engineering and EPC projects, excellent computer skills, and familiarity with CAD software. The role offers opportunities for working on complex projects, leading design reviews, and interfacing with various internal and external teams.

Staff Data Analyst - Marketing

Company: Hootsuite

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

The Staff Data Analyst - Marketing role involves providing advanced analytical support to the marketing team. Responsibilities include managing complex marketing data, performing statistical analysis, and collaborating with cross-functional teams to optimize marketing strategies. Key tasks encompass leading analytics initiatives, analyzing campaign performance, customer behavior, and marketing ROI. The role requires extensive experience in marketing data, customer segments, and advanced analytics. Proficiency in SQL, data visualization tools, and attribution modeling is essential. The ideal candidate is tenacious, curious, conscientious, humble, and customer-obsessed.

Market Development Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The job posting is for a Market Development Specialist role in a world-class organization. The role involves educating healthcare providers on diagnostic oncology products, developing market share, and advising medical office staff. The successful candidate will use Salesforce.com and ShowPad, work with laboratory and health system counterparts, and support health systems with new test menu rollouts. The role demands flexibility, adaptability, and a proactive approach. Minimum requirements include a Bachelor's degree, at least three years of sales experience in Laboratory, Medical Device, or Diagnostics Sales, and proficiency in business software applications. The salary range is $76,000.00-$113,000.00, with potential for a variable annual bonus and comprehensive benefits.

Commercial Counsel

Company: hims & hers

Location: Remote

Posted Jan 22, 2025

Hims & Hers Health, Inc. is seeking a Commercial Counsel to join their Legal team. The role involves reviewing, drafting, and negotiating various commercial agreements, advising cross-functional teams on legal risks, and assisting with the contracting process. The ideal candidate should have a Juris Doctor, active bar membership, and 8+ years of experience in drafting and negotiating commercial agreements. Preferred experience includes working with SaaS/Software agreements and in a fast-paced technology company. Hims & Hers offers competitive compensation, unlimited PTO, comprehensive health benefits, and a supportive work environment.

Vendor Management Coordinator

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc. is seeking a skilled Vendor Management professional with a proven track record. The role involves collaborating with cross-functional teams, managing vendor relationships, conducting market research, and driving continuous improvement initiatives. Requirements include a Bachelor's degree, previous experience in vendor management or procurement, strong analytical and negotiation skills, and excellent communication abilities. The company values diversity and inclusivity, and is an equal opportunity employer.

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Turin, Italy / Remote

Posted Jan 22, 2025

Siemens Digital Industries Software offers a role as a Support Account Manager, responsible for managing key accounts, ensuring an exceptional customer experience, and driving the use of new software. The job involves engaging with major accounts, acting as a single point of contact, and overseeing technical resources for successful client adoption. Key qualifications include technical consulting experience, excellent communication skills, and a background in engineering or manufacturing. Siemens values diversity and offers a comprehensive reward package.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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