Competitive Service Jobs in Remote

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Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

Talent Acquisition Partner - maternity cover (c. 10 months)

Company: HiBob

Location: Remote

Posted Jan 22, 2025

HiBob is seeking a Talent Acquisition Partner for a maternity cover role in Europe. The ideal candidate should have proven experience in end-to-end recruitment, preferably in tech or commercial roles. They should possess creative sourcing techniques, excellent stakeholder management skills, and a passion for an engaging and inclusive candidate journey. The role offers an opportunity to shape HiBob's future, grow professionally, and enjoy a competitive benefits package. HiBob values a diverse and inclusive workplace, offering hybrid working, remote work opportunities, and various wellness benefits.

Senior Account Executive (SLED)

Company: Equinix, Inc

Location: New York, NY / Remote

Posted Jan 22, 2025

Equinix is a digital infrastructure company operating over 260 data centers globally. They offer solutions for organizations to scale with agility, speed and deliver world-class experiences. The company values diversity and provides an equitable work environment.

Key Account Manager - Power Transmission

Company: GE Vernova

Location: Remote

Posted Jan 22, 2025

The Key Account Manager is responsible for leading all Grid Solutions activities and managing the overall account relationship strategy. The role involves developing commercial strategies, identifying new sales opportunities, and driving customer relationships. The position requires a minimum of 5 years of direct sales or account leadership experience in the electrical or utility industry.

Trial Project Management Lead

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Project Manager/Lead or Senior Clinical Trial Manager (CTM) for their FSP, Project Management Team. The role is remote-based and focuses on delivering projects of increasing complexity, such as multi-service, multi-region/country, therapeutic complexity, and financial scope. The ideal candidate should have a Bachelor's degree, 5+ years in the pharmaceutical industry or clinical research organization, and 3+ years as a clinical study manager with global oversight. Key skills include comprehensive therapeutic area knowledge, expert cross-functional project management, strong communication and leadership abilities, and technical proficiency with systems like Microsoft Office and CTMS. The role involves serving as the primary contact between the sponsor and the organization, driving project delivery, managing risks, and ensuring compliance with organizational policies and regulations.

Advisory Solution Consultant, IT Asset Management

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of relevant experience, including 2 years with the ServiceNow platform. The role involves developing and positioning product-specific solutions, acting as a thought leader in IT Asset Management and Enterprise Asset Management, and contributing to the creation of ITAM solutions on the ServiceNow platform. The ideal candidate should have exceptional communication skills, strong business relationships, and technical expertise. The position offers a competitive base pay, variable/incentive compensation, and benefits. Up to 20% travel is required.

Manager, Sales Engineering - Enterprise Select

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced Sales Engineering Manager for its EMEA Select business. The role involves hiring, developing, and leading a high-performing team, managing performance, and working closely with sales, product, support, and customer success teams. The ideal candidate should have a B.S. degree in Computer Science or similar, 3+ years of sales engineering management experience, and expertise in IoT, Networking/Security, SaaS, Cloud Technologies, or Physical Security. The role requires travel up to 40% of the time and is based in the UK or Midland (France, Germany, Netherlands). Samsara offers a competitive total compensation package and a flexible working model.

Digital Delivery Manager

Company: Microdesk, Inc.

Location: Remote

Posted Jan 22, 2025

Symetri is looking for a Digital Delivery Manager to join their consulting team and assist large Owner clients in their capital projects. The ideal candidate will have a Bachelor's degree in Architecture, Engineering, or Construction Management, and at least 5 years of practical experience working in a digital delivery environment. The job involves leading the adoption of digital delivery methods and technologies across projects, providing leadership and support to project teams on BIM and digital delivery practices, and fostering a culture of innovation and continuous improvement.

Manager, Customer Success

Company: HiBob

Location: Remote

Posted Jan 22, 2025

HiBob, a fast-growing global HR platform, is seeking an enthusiastic Customer Experience Specialist. The role involves overseeing a portfolio of accounts, driving renewals, expansion, and advocacy. The ideal candidate will have proven experience in hiring, mentoring, and developing diverse customer success teams, exceptional relationship-building skills, and a deep understanding of SaaS products, particularly in HR tech. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a hybrid working model and a commitment to fostering a sense of belonging and thriving work environment.

Solution Consultant

Company: Cornerstone OnDemand

Location: Remote

Posted Jan 22, 2025

Cornerstone is looking for a bilingual Solution Consultant with at least 8 years of experience in talent management and advanced learning technologies. The role involves acting as a primary point of contact for stakeholders, building strong relationships, communicating complex solutions, and contributing to revenue growth. The ideal candidate should have a strong understanding of AI, skills development, and system integrations, and be able to mentor internal teams. Prior experience in solution consulting or similar roles within the technology or talent management industry is desirable.

Junior Backend Software Engineer

Company: Atlassian

Location: Gdańsk, Poland / Remote

Posted Jan 22, 2025

Atlassian is seeking a Backend Software Engineer for a fully remote role based in Poland. The ideal candidate should have 1+ years of experience in building and developing backend applications, proficiency in modern object-oriented programming languages, and familiarity with cloud architecture patterns. The role involves building and shipping features, collaborating with a team of experienced engineers, and participating in Agile software development. Atlassian offers a variety of perks and benefits, and values diversity and inclusion.

Country Manager, Canada

Company: Waters

Location: Toronto, Canada / Remote

Posted Jan 22, 2025

The job posting is for a leadership role at Waters Corporation, a global leader in specialty measurement technologies. The successful candidate will lead a business unit responsible for HPLC, UPLC, MS & SFC field service and sales, MS field service and sales, and data field service and sales. Key responsibilities include achieving sales and service group budget targets, planning and leading business portfolio, maintaining and developing customer relationships, and supervising market and competitor activities. The ideal candidate should have a degree in a scientific field, extensive commercial experience, strong technical background, excellent communication skills, and people leadership abilities.

Sales Representative, Laboratory Products

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking Sales Representatives for the Laboratory Products division. The role involves achieving territory revenue goals, developing customer relationships, and promoting the company's broad product portfolio. The position requires a Bachelor's Degree, preferably in Life Sciences, STEM, or Business, and 2+ years of sales experience. The company offers a comprehensive Total Rewards package, including health benefits, retirement programs, and paid time off. The salary range for the Account Manager II position in California is $48,000.00-$71,600.00.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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