Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Accounting Specialist

Company: OpenX

Location: USA

Posted Jul 06, 2024

OpenX Technologies Inc is seeking a temporary Accounting Specialist to join their Finance team. The ideal candidate will have a strong understanding of accounting principles, excellent analytical skills, and the ability to work independently and collaboratively. The role involves maintaining accurate accounting transactions, performing month-end close procedures, and assisting with month-end and quarter-end close processes.

Senior Accounting Manager

Company: Trusted

Location: USA

Posted Jul 06, 2024

Trusted Health is looking for a Senior Accounting Manager to lead a remote team, provide research guidance, and ensure financial stability and compliance. The ideal candidate has a Bachelor's degree in business administration or accounting, is a Certified Public Accountant, and has 4+ years of experience in accounting and team management.

Manager - Quality Engineering

Company: Nextech

Location: USA

Posted Jul 06, 2024

Nextech is seeking a Manager Quality Engineering to lead a team of software engineers in test and quality engineers, focusing on test automation development, CICD, and regression test suites to ensure customer success.

Senior Product Design Manager - Payroll Services

Company: Gusto, Inc.

Location: USA

Posted Jul 06, 2024

The Senior Product Design Manager at Gusto's Payroll Services team is responsible for empowering a team of designers to create guided experiences for employers, collaborating with internal teams, and leading the product development process. The role requires 8+ years of Product Design experience, leadership skills, and technical acumen.

Senior Backend Engineer - Personal Banking

Company: Mercury

Location: USA

Posted Jul 06, 2024

Mercury announced a public beta for its premium consumer banking service, Mercury Personal, offering high-yield savings, free wires, and ATM fee reimbursements. The company is building the product for investors and founders who value a technology-first banking experience and are willing to provide feedback to improve the product.

Sr. Business Intelligence Analyst

Company: Terakeet

Location: USA

Posted Jul 06, 2024

Terakeet is seeking a Sr Business Intelligence Analyst to develop and manage business intelligence solutions to support Owned Asset Optimization service delivery. The role involves leading and owning BI projects, architecting scalable solutions, and performing data analysis and visualization.

Customer Success Manager V

Company: Rackspace

Location: USA

Posted Jul 06, 2024

Customer Success Managers are responsible for building strong relationships with customers, managing support requests, and ensuring a Fanatical Customer Experience. They must have advanced understanding of project management, IT industry practices, and financial terminology, as well as excellent communication and problem-solving skills.

Compensation Partner

Company: Figma

Location: USA

Posted Jul 06, 2024

Figma is seeking a Compensation Partner to lead the design and implementation of global compensation programs, ensuring market competitiveness and compliance with laws. The ideal candidate has 5+ years of experience in compensation programs, subject matter expertise in compensation strategy and design, and experience in the tech industry.

Deal Desk Specialist

Company: Restaurant365

Location: USA

Posted Jul 06, 2024

Restaurant365 is seeking a Deal Desk Specialist/Analyst to work with the Manager Deal Desk and team to build out the next phase of Deal Desk operations. The role involves creating and maintaining accurate pricing and contract data, assisting sales in structuring mutually beneficial agreements, and working cross-functionally to approve new sales quotes and orders.

Customer Success Engineer - FSI

Company: Quantum Metric

Location: USA

Posted Jul 06, 2024

Quantum Metric is a remote-first company that values diversity and inclusivity. They are looking for a Customer Success Engineer to support clients in the Financial Services and Insurance (FSI) verticals. The role involves adapting to changing priorities, architecting solutions, and developing custom JavaScript functions. Requirements include experience in digital solutions, customer success, and sales engineering, as well as proficiency in JavaScript development and digital analytics tools.

Data Analyst - Operations Business Analytics

Company: hims & hers

Location: USA

Posted Jul 06, 2024

We are seeking a detail-oriented Data Analyst to support business-critical planning and operational metrics. The role requires technical aptitude, business acumen, and strong communication skills. The ideal candidate will have 3+ years of experience in Business Intelligence in Operations or Supply Chain, proficiency in SQL, and experience with data visualization software.

Mid-Market Customer Success Manager

Company: COMPLY

Location: USA

Posted Jul 06, 2024

COMPLY is seeking a Mid-Market Customer Success Manager to work with customers to ensure satisfaction and retention. The role involves building relationships, identifying customer needs, and delivering regular business reviews. The ideal candidate has 3+ years of experience in Customer Success or Account Management, with financial services or compliance experience a plus.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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