Competitive Service Jobs in Washington DC

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Looking for Competitive Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Washington DC area.

CRM Business System Analyst

Company: Leidos

Location: Washington DC

Posted Oct 03, 2024

Leidos is seeking a CRM Business System Analyst to support the Digital Solution Inc program. The selected candidate will have the ability to assist customers with CRM technical support issues and consulting with customers on their business processes.

Senior Back End Engineer

Company: The Washington Post

Location: Washington DC

Posted Oct 03, 2024

The Washington Post is hiring a Senior Back End Engineer to focus on building and supporting internal and externally facing systems. The role requires a self-driven engineer with a commitment to innovate with high-quality work, and offers opportunities to work on multiple projects and deliver a variety of features and services.

Associate Modeling and Simulation Systems Engineer

Company: Boeing

Location: Washington DC

Posted Oct 03, 2024

Boeing is looking for an Associate System Requirements and Architecture Engineer to work on innovative technologies and projects. The job requires a Bachelor's degree in engineering or a related field and 1+ years of experience in system design, modeling, and simulation.

Vice President of External Affairs

Company: Sol Systems

Location: Washington DC

Posted Oct 03, 2024

Sol Systems is seeking an experienced executive-level individual to lead a team overseeing community engagement and government affairs. The role will focus on managing strategic renewable energy and electricity policy initiatives, and the ideal candidate will have experience in both community and government affairs.

Firmwide Outsourced Solutions and Managed Services Director, Services / Business Architect - Location Flexible

Company: RSM US LLP

Location: Washington DC

Posted Oct 03, 2024

RSM is a leading provider of professional services, seeking a highly skilled Services Architect to design and implement managed service solutions for public accounting clients.

Copy of Client Account Manager

Company: M3USA

Location: Washington DC

Posted Oct 03, 2024

M3 USA is a company that offers digital solutions in healthcare, with a mission to utilize the internet for a healthier world. They are hiring a Client Account Manager to build and maintain relationships with clients, and offer competitive benefits.

Senior Engineer – Java, Python, Generative AI, Agentic Systems

Company: GEICO

Location: Washington DC

Posted Oct 03, 2024

GEICO is seeking a Senior Engineer with experience in building high-performance platforms and applications to support the Digital Experience for customers. The ideal candidate has broad and deep technical knowledge and will help drive the insurance business transformation.

Standards Editor

Company: The Washington Post

Location: Washington DC

Posted Oct 03, 2024

The Washington Post is seeking an experienced editor to join its Standards desk, responsible for maintaining the publication's commitment to accuracy, consistency, and fairness. The successful candidate will have a strong understanding of Post ethics and standards, significant editing and decision-making experience, and excellent news judgment.

Senior Events Associate

Company: CoStar Group

Location: Washington DC

Posted Oct 03, 2024

CoStar Group is a leading global provider of commercial and residential real estate information analytics and online marketplaces. The company is looking for a Senior Events Associate to support and execute public facing and internal events.

Consulting, Specialist Senior

Company: Deloitte

Location: Washington, DC

Posted Oct 03, 2024

Deloitte Consulting LLP is seeking a Consulting, Specialist Senior in Washington, DC and various unanticipated Deloitte office locations and client sites nationally. The role involves enabling end-to-end journey from On-Premise to Cloud, performing design and development within focus areas like Cloud messaging, ground-to-Cloud connectivity, Cloud Strategy, Operating Model Transformation, Cloud Development, Cloud Integration and Application Programming Interfaces (APIs), Cloud Migration, Cloud Infrastructure and Engineering, and Cloud Managed Services. The role also includes driving aspects of the full Software Development Life Cycle (SDLC), designing and developing data governance standards, roles and responsibilities, and performing assessments of existing information systems. The position requires a Bachelor's degree or foreign equivalent in Business Administration, any STEM field, or a related field, and 2 years of related work experience in the job offered or in a related occupation.

Senior Manager, Business Development – KI Concerts: 2024-3208

Company: The Headfirst Companies

Location: Washington, DC

Posted Oct 03, 2024

The Sr. Manager, Business Development for KI Concerts is responsible for developing relationships with ensemble Directors, creating customized experiences, and implementing sales strategies. The role requires a strong sales and musical background, excellent communication skills, and understanding of international travel destinations. The individual will lead generation, build proposals, and provide exceptional customer service. They will collaborate with cross-functional teams and serve as a subject matter expert in music for the KI team.

Manager, Cyber Threat Researcher, Cyber Intelligence

Company: Capital One

Location: Washington DC

Posted Oct 03, 2024

Capital One is looking for a Cyber Threat Researcher to leverage cyber threat intelligence for good. The role involves creating mechanisms to combine detection signals, maintaining expertise of the current cyber threat landscape, and building productive relationships with internal teams.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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