Competitive Service Jobs in Washington DC

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Looking for Competitive Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Washington DC area.

Dir, Policy & Government Affairs

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 04, 2024

Palo Alto Networks is seeking a Director of Public Policy & Government Affairs to collaborate on legislation, policies, and programs at the Federal level. The role involves engaging with government officials, establishing trusted relationships, and advocating for the company's interests in cybersecurity and related tech policy communities. The ideal candidate should have 10+ years of relevant public policy experience, a strong background in cybersecurity, and excellent communication skills.

Diversion Specialist

Company: DaVita

Location: Washington, DC

Posted Oct 04, 2024

DaVita, the nation's largest independent provider of kidney dialysis, is seeking a Diversion Specialist for its Patient Pathways team. The role involves serving as a liaison between patients, physicians, hospitals, clinics, and healthcare insurance providers, providing patient education, and managing avoidance of admissions through the Emergency Department. The position requires strong communication skills, organizational abilities, and knowledge of medical terminology. A Bachelor's Degree in social work, nursing, or related field is preferred. The role offers a competitive total rewards package, including a 401k match, healthcare coverage, and a broad range of other benefits.

Underwriting Consultant (Technology)

Company: CNA

Location: Washington DC

Posted Oct 04, 2024

The job description is for an Underwriter position at CNA, a company that offers a clear vision for career growth, leadership, and a culture that values employee abilities. The role involves using technical skills to provide insurance solutions, managing a portfolio, and building relationships with producers.

Senior Corporate Counsel, Employment Law - Chevy Chase, MD (HYBRID)

Company: GEICO

Location: Washington DC

Posted Oct 04, 2024

GEICO is seeking an experienced employment lawyer to join its inhouse Legal department. The role will provide legal advice and counsel on a broad range of employment law matters, including hiring process, compensation, employee relations, and more.

Info Security Controls Specialist

Company: Bank of America

Location: Washington, DC

Posted Oct 04, 2024

Bank of America is seeking an Info Security Controls Specialist for their Process Excellence organization. The role involves process analysis, improvement, and governance, contributing to the organization's strategic direction and cultural shift towards operational excellence. The ideal candidate will have prior experience in information security, strong analytical skills, and the ability to work in a global environment. The position offers a competitive salary range of $76,500.00 - $136,400.00 per year, along with benefits and potential discretionary incentives.

Senior Account Executive

Company: Microstrategy

Location: Washington DC

Posted Oct 04, 2024

MicroStrategy is a company that transforms organizations into intelligent enterprises through data-driven innovation. They are a market leader in enterprise analytics and mobility software, and are also leading a shift in how companies approach their treasury reserve strategy by adopting Bitcoin. The company values innovation, agility, and teamwork, and is looking for a Senior Account Executive to join their team.

Site Manager - Office Services

Company: Epiq

Location: Washington DC

Posted Oct 04, 2024

The job description is for a Site Manager position at Epiq, a company that values its employees and provides opportunities for growth and development. The role involves overseeing daily operations, providing excellent client service, and recruiting and training employees.

Senior Analyst - Software Supply Chain Specialist

Company: Exiger

Location: Washington DC

Posted Oct 04, 2024

Exiger Government Solutions is seeking a Senior Software Supply Chain Analyst to support the development and implementation of a cyber supply chain risk and Software Bills of Materials SBOM program. The role involves analyzing software products and their risks, preparing comprehensive reports, and identifying processes suitable for automation.

Senior Data Analyst II

Company: BlueLabs Analytics

Location: Washington DC

Posted Oct 04, 2024

BlueLabs is a leading provider of analytics services and technology dedicated to helping partners do the most good with their data. The company has worked with over 400 organizations and has developed innovative tools in analytics, media optimization, reporting, and influencer outreach.

Technical Project Manager

Company: CoreWeave

Location: Washington DC

Posted Oct 04, 2024

CoreWeave is a cloud provider delivering GPU compute resources, seeking a Technical Project Manager for data center deployment projects, with a focus on project planning, stakeholder management, and quality assurance.

Software Engineer

Company: CGI

Location: Washington, DC

Posted Oct 04, 2024

CGI Federal is seeking a Software Engineer with active Top-Secret clearance for a project in Washington, DC or Huntsville, AL. The role involves working in an agile environment, collaborating with scrum teams, understanding requirements, conducting unit testing, deploying code, and engaging with clients. The ideal candidate should have a Bachelor's degree in software development, Agile/Scrum methodologies, and 3-5 years of software engineering experience. Proficiency in Python is a plus. CGI offers competitive compensation, comprehensive insurance, 401(k) matching, paid time off, and more. US Citizenship is required.

Platform Systems Engineering Manager

Company: NIH-NCBI

Location: Washington DC

Posted Oct 04, 2024

Black Canyon Consulting is seeking a Platform Systems Engineering Manager to support the National Center for Biotechnology Information (NCBI) at the National Library of Medicine. The role involves developing and maintaining a DataOps platform, managing a team, and ensuring compliance with federal regulations. The job requires project and product management skills, coding skills, and experience with cloud services and data processing applications.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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