Comprehensive Benefits Package Jobs in Sydney, Australia
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Looking for Comprehensive Benefits Package jobs in Sydney, Australia? Browse our curated listings with transparent salary information to find the perfect Comprehensive Benefits Package position in the Sydney, Australia area.
Customer Support Associate
Company: SquareSpace
Location: Australia
Posted Nov 01, 2023
Squarespace is seeking a Customer Support Associate for a remote role based in New South Wales, Australia. The role involves handling customer inquiries via live chat and email, troubleshooting account, billing, and transactional issues, and meeting targets for quality, productivity, and customer satisfaction. The ideal candidate should have 1+ years of customer-facing experience, expertise in written communication, and familiarity with the Squarespace platform. Benefits include fertility and adoption benefits, Headspace subscription, flexible paid time off, and equity plan. Squarespace is committed to equal employment opportunity.
Senior Software Engineer (Infrastructure)
Company: Demystdata
Location: Australia
Posted Nov 27, 2023
Database Management: Manage and optimize databases on AWS, including RDS and NoSQL solutions, ensuring data integrity, availability, and performance. Collaboration: Collaborate closely with cross-functional teams, including product managers, designers, and fellow developers, to translate business requirements into technical solutions. Craft clean, efficient, and maintainable code in languages such as Python, Scala, or Node.js. Documentation: Produce and maintain comprehensive documentation for architectural designs, code, and operational procedures. Performance Optimization: Optimize AWS resources and applications for peak performance, encompassing load balancing, caching, and monitoring using AWS CloudWatch and other monitoring tools. (our team consists of members with diverse backgrounds with advanced degrees) 5+ years of experience in developing software in one or multiple languages such as Node.js, Python, Typescript/Javascript, Golang, and Scala Experience with AWS Config, CloudWatch, CloudTrail, X-Ray and EventBridge on a multi account/multi region deployment to enhance and automate observability Experience with creating/deploying automated tests throughout the CI/CD pipeline (static analysis, vulnerability analysis, Unit, Functional, Regression, Integration, Load/Performance, cross-browser testing) Experience with AWS Security portfolio of services such as Secret Manager, AWS KMS, AWS Macie, Amazon Inspector, AWS WAF, AWS Shield and AWS GuardDuty Experience managing Linux, MacOS and/or Windows systems Experience with AWS Image Builder and/or Terraform Packer for AMI lifecycle management in a multi account/ multi region setup Experience deploying and managing EMR clusters Experience with AWS RDS deployments (Aurora, PostgreSQL, MySQL) Experience configuring and integrating external identity providers such as Onelogin with AWS SSO in a multi account / multi region deployment Experience with AWS Service Catalog and deployment of self-service products / Account Factory for creation of multiple AWS accounts and standard product deployments Experience working with large financial institutions or other large enterprises in a regulated industry Experience in writing automated tests Understanding of docker and ability to develop applications using containers Experience using collaboration tools such as JIRA and Confluence Collaborative attitude, great communicator, and problem solver Understands globally distributed teams and asynchronous communication methods Benefits Distributed working team and culture Generous benefits and competitive compensation Be a part of the exploding external data ecosystem Join an established fast growth data technology business ESOP awards available for tenured staff Collaborative, inclusive work culture Work with the largest consumer and business external data market in an emerging industry that is fueling AI globally Outsized impact in a small but rapidly growing team offering real autonomy and responsibility for client outcomes Stretch yourself to help define and support something entirely new that will impact billions Work within a strong, tight-knit team of subject matter experts and overseeing a team of renaissance technical talent Small enough where you matter, big enough to have the support to deliver what you promise Demyst is committed to creating a diverse, rewarding career environment and is proud to be an equal opportunity employer. Responsibilities Cloud Architecture & Development: Architect, build, and maintain scalable and highly available solutions using cloud infrastructure on AWS, leveraging services like EC2, Lambda, S3, RDS, and others to align with business objectives. Mentoring: Mentor junior team members, providing guidance and sharing expertise on AWS best practices and software engineering principles. Other duties as required. Troubleshooting and Debugging: Investigate and resolve intricate technical issues, delivering support for system outages and performance challenges.
T2 Customer Experience Representative
Company: Roadpost
Location: Australia
Posted Nov 23, 2023
Zendesk). Enthusiastic and self-driven. Excellent computer and website navigation skills. Conversational and Personable. Strong working knowledge of Microsoft Office suite. Access to broadband internet is required. Excellent time management and organizational skills. Comfortable working remotely as part of a global team. Able to work with minimal supervision. Strong communication skills (verbal and written).
Support Manager
Company: Assetnote
Location: Australia
Posted Nov 18, 2023
Assetnote, a leading Attack Surface Management provider, seeks a Support Manager to oversee customer support processes. The role involves triaging and prioritizing support tickets, interfacing with customer stakeholders, and ensuring successful outcomes. The ideal candidate should have experience in managing customer support for technical software businesses, excellent communication skills, and a focus on optimization and continuous improvement. Bonus points for experience with Zendesk Support, cybersecurity, and SaaS.
Community Manager
Company: Employment Hero
Location: Australia
Posted Oct 25, 2023
Employment Hero, an Australian tech unicorn valued at over $1.25 billion, is seeking a Community Manager. The role involves building, engaging, and maintaining the online community around the Employment Hero platform, managing discussions, facilitating interactions, and ensuring a positive and helpful environment. The Community Manager will also moderate user-generated content, enforce community guidelines, and maintain a safe online space. The ideal candidate should have a Bachelor's degree in Marketing, Communication, Business, or a related field, and 5+ years of experience in community management or related roles. They should have a proven track record of growing and engaging online communities, excellent communication skills, and a strong understanding of online community dynamics and social media platforms.
Head of Marketing
Company: Cadmus
Location: UK, Australia
Posted Nov 27, 2023
Designing all print and digital business assets, including marketing campaigns, social media posts, our new website, conversion landing pages, product marketing campaigns and external brand assets. Building, executing and measuring product marketing campaigns to drive new feature adoption and user growth across Cadmus’ university partners through; EDM campaigns, blog posts, product webinar campaigns, social media posts and BETA testing programs. Managing the Cadmus brand at every touch point through high-quality design and exceptional communications across all publicly facing channels and assets, including the website, sales collateral, capability statements and any additional owned marketing channels/ assets. Reporting to the Chief Marketing Officer, the Head of Marketing will be responsible for: Generating high-value, engaging communications content across EDM campaigns, blog posts, thought leadership articles, press releases, product marketing campaigns and research papers to support brand awareness and increased perceived brand value. Professional Skills and Requirements: Bachelor of Marketing, Communications or Graphic Design (essential) 5+ years’ experience in a sophisticated B2B marketing role (essential) A strong portfolio of modern and clean graphic design work across print and digital channels (essential) A strong portfolio of varying communications pieces i.e. Managing and enhancing Cadmus’ social media presence through pre-planned curated content that increases engagement, following and lead generation. thought leadership and press releases (essential) Highly articulate written and verbal communication skills with an attention to detail (essential) Prior Exposure to Marketing Platforms: CRM Systems, preferably HubSpot Google Analytics Certified CMS Systems, preferably WordPress and Elementor Full Adobe Graphic Design and Photo Editing Suite Personal Attributes: High attention to detail, with the desire to create market-leading work that propels Cadmus forward and sets us apart from competitors Self-starting, solution-orientated individual who can problem solve and take initiative Team player who enjoys assisting their teammates and collaborating across departmental projects Fast passed individual who is happy to go the extra mile to ensure project outcomes are exceptional Genuine passion for education and impacting the world through Cadmus’ company mission Benefits A flexible working culture where you have the option to work from Melbourne HQ or remotely Learning allowances; because we don’t just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team) A diverse and inclusive workplace where there are no barriers to anyone succeeding A surrounding team of mission-driven individuals who genuinely love what they do Equity incentives The ability to work from any global location as we continue to achieve rapid growth Mentoring and succession planning for your career Daily pats from Homer, our resident (and super cute) dog! With Cadmus currently being used in 50+ countries, we’re looking for a Head of Marketing who is an exceptional communicator and brand curator to join our commercial team! Please note: We are accepting candidates from across Australia and the UK Requirements At Cadmus HQ, we’re doing a lot of great work at a rapid rate to create a profound impact on our world through the power of education.
Content Writer ANZ
Company: Qoria
Location: Australia
Posted Nov 06, 2023
Linewize by Qoria, a global edtech company specializing in student digital safety and wellbeing, is seeking a mid-level Content Writer/Creator. The role involves creating engaging and informative content for the ANZ region, collaborating with the marketing team, and staying updated with industry trends. The ideal candidate should have at least 5 years of experience in a similar role, strong understanding of content strategy, and familiarity with HubSpot, WordPress, SEMRush, and Google Keyword Planner. The company offers employee stock options, enhanced holiday and family leave, and a tech allowance. The role is remote with flexible working hours and the option to work from the shared office space 2 days a week.
Book Designer
Company: Reedsy
Location: Australia
Posted Nov 15, 2023
Reedsy is looking for experienced book designers with a strong portfolio. The role involves working directly with authors, understanding their needs, and designing books with high standards. Benefits include flexible work hours, setting own rates, and Reedsy's payment protection.
*AWS Amazon Connect Engineer*
Company: Accenture
Location: Australia Canberra
Posted Oct 05, 2023
Accenture is seeking passionate AWS Cognitive Customer Experience Architects to join their AWS Practice. The role involves leading customer discovery and design sessions, designing and implementing AWS solutions focused on customer experience, and working with AWS business development, sales, and architecture teams. The ideal candidate should have a service designer background with a developer background, proven experience with AWS AI services, and hands-on keyboard AWS implementation experience. Accenture offers an innovative and collaborative environment, with opportunities for growth and advancement.
Video Game Tech Support Specialist
Company: mod.io
Location: Australia
Posted Nov 07, 2023
mod.io is a fast-growing, early-stage startup that has been recognized as one of the 25 Game Changers for 2024. They are seeking a Tech Support Specialist to provide exceptional support to their tech-savvy customers and consumers, who are video game players, mod creators, and developers. The role involves monitoring customer enquiries via various channels, providing Level 1 support, and resolving issues in a timely manner. The company values transparency, efficiency, and career development, offering maximum flexibility and a competitive salary with equity. They are looking for a passionate gamer, tech-savvy individual with excellent diagnostic skills, and a problem solver who can contribute to their product roadmap.
Contact Centre Consultant
Company: TSA Group
Location: Australia
Posted Oct 23, 2023
TSA is an Australian company specializing in customer acquisition, retention, and growth for various brands. They offer a competitive salary package, remote work setup, comprehensive training, and a vibrant recognition program. The Contact Centre Consultants ensure outstanding service experiences across inbound voice channels, focusing on efficient and empathetic customer interactions. Core competencies include strong verbal and interpersonal skills, technical ability, and professionalism. Previous contact centre experience is required, with airline industry experience being an advantage. TSA prioritizes employee health and safety, implementing robust COVID-19 measures.
*AWS Data Engineer*
Company: Accenture
Location: Australia Canberra
Posted Oct 05, 2023
Accenture is seeking a Cloud Data Engineer with 3+ years of experience in data engineering. The role involves designing and maintaining data analytic road maps, working on client projects, and delivering reports, dashboards, and custom solutions. The ideal candidate should have strong experience in SDLC delivery, AWS Cloud Platform, data modelling, and SQL/Python. Accenture values diversity and inclusion, offering flexible work arrangements and a commitment to equal opportunity.