Comprehensive Benefits Package Jobs in Wichita, Kansas
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Design Engineer III
Company: Dimensional Innovations Inc
Location: Kansas City, MO
Posted Feb 29, 2024
<p><strong>Job Details<strong> <p> <p><strong>Job Location<strong> <p> <p>DI HQ Overland Park KS <p> <p><strong>Description<strong> <p> <p><strong>SUMMARY<strong> <p> <p>DI exists to liberate people from mediocre experiences and to create remarkable ones Our people make the remarkable possible through an unwavering display of uncommon commitment each day <p> <p>Reporting to a Senior Engineer this role acts as a bridge between Design and Production producing models drawings and tool paths that are essential for fabrication while maintaining design intent for the client The Design Engineer III uses their years of experience and expertise to successfully resolve complex problems in unique ways as well as to train direct andor supervise assigned I amp II level Engineers as necessary for projects This role is assigned to lead large revenue highly visible and diverse clients and projects which will require client interaction independent decisionmaking selfsufficiency and a highlevel of internal collaboration with project teams <p> <p><strong>ESSENTIAL RESPONSIBILITIESFUNCTIONS<strong> may include but are not limited to <p> <ul><li>Uses Solidworks at an expert level to create very high quality accurate and timely production drawings which require little to no redlining<li> <li>Leads all elements and any size project in their entirety within the Engineering team<li> <li>Ensures strong partnerships with Project Managers Designers Project Engineers and Production staff are maintained by all direct reports always providing effective timely and clear communication<li> <li>Upholds quality standards improving them when necessary for the benefit of the entire team<li> <li>Has full ownership of all assigned projects simultaneously<li> <li>Releases individual or team drawings to Senior Design Engineer for final approval that are thorough easy to understand and reflect the best possible solution to any given assignment<li> <li>Communicates project details by receiving interpreting and executing information from both internal and external clients<li> <li>Ensures all components and assemblies are created by assigned team and adheres to applicable industry and business standards<li> <li>Demonstrates strong leadership skills on assigned projects in terms of priorities scheduling commitments meetingexceeding deadlines and within stated budget<li> <li>Acts in a consultative capacity both internally with project teams and externally with clients providing expert feedback and rationale for the recommended delivery to ensure each assigned project meets expectations and standards<li> <li>Ensures install details are clearly understood by the assigned Install team and are carried out correctly<li> <li>Demonstrates leadership by example able to lead and be led<li> <li>Continues as a subject matter expert SME in the area assigned by Senior Design Engineer or Director of Engineering<li> <li>Uses company directed business processes and systems consistently and efficiently<li> <ul><p><strong>KNOWLEDGESKILLSABILITIES<strong> <p> <ul><li>Can successfully execute projects on tight deadlines and effectively pivot tasks and resources to meet emergent deadlines<li> <li>Consistently demonstrates strong initiative with problemsolving and application of critical and creative thinking<li> <li>Strong understanding of fabrication technology and application<li> <li>Ability to meaningfully contribute to scopes budgets timelines and proposals<li> <li>Consistently shows solutiondriven and solutionagnostic skills as needed<li> <li>Exceptional attention to detail and accuracy<li> <li>Strong verbal written and listening skills<li> <li>Can successfully multitask while delivering high quality outcomes<li> <li>Consistently exhibits strong leadership and is a role model for all Engineering team members<li> <li>A dedication to both project and team success contributes to a positive Engineering team and DI company culture<li> <ul><p><strong>EDUCATIONCERTIFICATIONSEXPERIENCE<strong> <p> <ul><li>Bachelors degree in Industrial Design or Mechanical Engineering<li> <li>58 years of experience andor training in the design engineering industry or equivalent combination of education and experience<li> <li>Technically proficient at an expert level with Solidworks including topdown or incontext modeling<li> <li>Technically proficient in Adobe Creative Suite specifically Adobe Illustrator<li> <li>Experience with Rhino Grasshopper Revit or BIM modeling a plus<li> <ul><ul><li>Advanced experience with structural metal sheet metal plastics or plywoodmdf fabrication processes<li> <ul><ul><li>Experience with CNC machining CAM software a plus<li> <ul><p><strong>PHYSICAL DEMANDS<strong> <p> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job <p> <ul><li>The employee is occasionally required to reach with hands and arms and stoop kneel climb crouch or crawl<li> <li>The employee must be able to occasionally lift andor move up to 50 pounds<li> <li>Specific vision abilities required for this job include close vision distant vision color vision peripheral vision depth perception and the ability to adjust focus<li> <li>Employee must be able to talk and hear<li> <ul><p><strong>WORK ENVIRONMENT<strong> <p> <p>Due to our onsite Fabrication process the work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job While performing the duties of this job employees may be exposed to wet andor humid conditions moving mechanical parts fumes or airborne particles and outside weather conditions <p> <p><strong>INTERESTED IN JOINING OUR TEAM<strong> <p> <p>Permission to play at DI starts with the ability to be a team player possess a positive attitude while under a tight deadline and demonstrate an uncommon commitment to your work Please visit our website wwwdimincom to see some of the amazing work we do <p> <p>This is a salary exempt position DI offers a full benefit package including Medical Dental and Vision insurance along with Short and Long Term Disability Life Insurance and Supplemental Accident Critical Illness and Hospital Indemnity Additionally we offer a 401k with a match Health Savings Account match Paid Time Off PTO 7 paid holidays plus an employee chosen Floating Holiday annually and paid Parental Leave <p> <p>In 2018 DI incorporated the Great Game of Business principles into the way we do things The program is designed to create a business of business people provide transparency into company performance and directly tie daily behavior to impact DIs performance GGOB allows for the potential of quarterly bonuses as company goals are achieved <p> <p>Please submit a cover letter resume and salary requirements No phone calls please For more information about working at DI and a full list of available opportunities please visit httpsdimincomaboutcareers <p> <p>Candidates must be able to pass a preemployment drug test and hold a valid drivers license Dimensional Innovations is an Affirmative Action and Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability Equal Employment Opportunity Posters If youd like to view a copy of the companys affirmative action plan or policy statement please email hrdimincom If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please email hrdimincom or call tollfree 913 3843488<p>
VP, Relationship Manager
Company: Enterprise Bank & Trust
Location: Kansas City, MO
Posted Feb 29, 2024
Enterprise Bank & Trust is a growing financial institution with a strong commitment to community development and associate support. The bank offers a wide range of services, including commercial loans and deposit products, and is dedicated to helping businesses succeed and communities thrive. The VP, Relationship Manager position involves developing and managing commercial loan accounts and client relationships, increasing the bank's deposit base, and providing financial solutions to clients. The ideal candidate should have demonstrated skills in commercial credit underwriting, business development, and portfolio management, with a minimum of 5-7 years of commercial lending experience. The role requires excellent communication, presentation, and interpersonal skills, as well as the ability to cross-sell other banking products and work independently.
Senior Sales Representative (MCI)
Company: CLEAR (clearme.com)
Location: Kansas City, MO
Posted Feb 28, 2024
CLEAR is hosting a hiring event at the Kansas City International Airport, offering competitive hourly rates, uncapped commission, and comprehensive benefits. The company is seeking warm, friendly, and highly motivated candidates to work as Senior Ambassadors, providing frictionless experiences for travelers and members.
Automation Developer
Company: INTRUST Bank
Location: Wichita, KS
Posted Feb 28, 2024
INTRUST Bank emphasizes 10 character qualities such as respect, positivity, compassion, humility, and initiative in all its operations. The company offers a welcoming atmosphere, competitive pay, generous time off, and comprehensive benefits. The role involves designing, developing, and implementing automated solutions to streamline business processes, collaborating with stakeholders, and promoting teamwork. The ideal candidate should have a Bachelor's degree in computer science or related field, 2+ years of experience in automation, and strong analytical and communication skills.
Accounting Analyst
Company: Forrest T. Jones & Company
Location: Kansas City, MO
Posted Feb 27, 2024
The Accounting Analyst role involves reconciling and analyzing financial transactions, preparing journal entries, and resolving discrepancies. The position requires a bachelor's degree in accounting or related field, 3-5 years of experience, and proficiency in Excel. The role offers comprehensive benefits and opportunities for cross-functional projects. The company values teamwork, organization, and attention to detail.
Funds Management Specialist
Company: INTRUST Bank
Location: Wichita, KS
Posted Feb 29, 2024
INTRUST Bank emphasizes 10 character qualities such as respect, positivity, compassion, humility, and initiative in all its operations. The company values employee career growth, offering competitive pay, generous time off, and a comprehensive benefits package. The role involves processing wire transfer requests, advising customers, and maintaining strict confidentiality. Essential functions include handling transactions securely, researching wire transfer orders for fraud, and managing customer accounts. Required skills include proficiency in Microsoft applications, strong communication, and attention to detail. INTRUST is an Equal Opportunity Employer.
Designer I
Company: Dimensional Innovations Inc
Location: Kansas City, MO
Posted Feb 24, 2024
<p><strong>Job Details<strong> <p> <p><strong>Job Location<strong> <p> <p>DI HQ Overland Park KS <p> <p><strong>Description<strong> <p> <p><strong>SUMMARY<strong> <p> <p>DI exists to relieve the world of mediocre experiences and to create remarkable ones Our people make the remarkable possible through an unwavering display of uncommon commitment each day <p> <p>Reporting directly to one of our Executive Creative Directors or Creative Directors this entry level position requires a background in architectural or industrial design The position requires a portfolio showcasing demonstrated qualifications with a skill set capable of concepting and creating highimpact design solutions <p> <p><strong>ESSENTIAL RESPONSIBILITIESFUNCTIONS<strong> may include but are not limited to <p> <ul><li>Supports and contributes to the project teams executed design solution and deliverables for assigned projects<li> <li>Executes and delivers projectbased solutions with speed and quality while incorporating and maintaining direction and feedback from the project leadership team<li> <li>Contributes to client presentations and communications as assigned<li> <li>Hand sketches digitally renders or illustrates solutions throughout a variety of Design Phases Conceptual Schematic Design Development and Construction Documentation<li> <li>Understands project deadlines and milestones<li> <li>Interfaces directly with internal departments to learn and understand potential solutions<li> <li>Exudes a go where needed attitude and outlook on role<li> <li>Participates in process improvement and best practices within the department<li> <li>Focuses on learning and absorbing new information and knowledge from DI subject matter experts design team members and support staff DI team members clients etc<li> <li>Supports and contributes to the success of Design studio team members<li> <ul><p><strong>KNOWLEDGESKILLSABILITIES<strong> <p> <ul><li>Has strong proficiency in 3D and modeling software as well as digital or hand sketching abilities in order to optimally convey design concepts<li> <li>Ability to learn new skills and software quickly<li> <li>Ability to take direction and constructive critique well<li> <li>Authentic desire to be a team player<li> <li>Be coachable<li> <li>Demonstrate progress in quality and design solution technique<li> <li>Demonstrate personal time management and multitasking skills<li> <li>Quality control of design documents<li> <li>Independent thinkingsolutions and autonomy<li> <li>Possess a developing knowledge of material and fabrication methods relevant to design<li> <ul><p><strong>EDUCATIONCERTIFICATIONSEXPERIENCE<strong> <p> <ul><li>Associate or Bachelors degree BA or BFA in Graphic Design Visual Communications with an emphasis in Industrial Design Interior Architecture or related field required<li> <li>Strong proficiency and proven experience in design programs within the Creative Suite is required including Photoshop Illustrator InDesign with experience and proficiency with rendering software SketchUp Revit Enscape Rhino Solidworks a plus<li> <li>Research skills for storytelling amp digital or hand sketching abilities in order to convey design concepts strongly preferred<li> <ul><p><strong>PHYSICAL DEMANDS<strong> <p> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job <p> <ul><li>Specific vision abilities required for this job include close vision distant vision color vision peripheral vision depth perception and the ability to adjust focus<li> <li>Employee must be able to talk and hear<li> <ul><p><strong>WORK ENVIRONMENT<strong> <p> <p>Due to our onside Fabrication process the work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job While performing the duties of this job employee may be exposed to wet andor humid conditions moving mechanical parts fumes or airborne particles and outside weather conditions <p> <p><strong>INTERESTED IN JOINING OUR TEAM<strong> <p> <p>Permission to play at DI starts with the ability to be a team player possess a positive attitude while under a tight deadline and demonstrate an uncommon commitment to your work Please visit our website wwwdimincom to see some of the amazing work we do <p> <p>This is a salary exempt position DI offers a full benefit package including Medical Dental and Vision insurance along with Short and Long Term Disability Life Insurance and Supplemental Accident Critical Illness and Hospital Indemnity Additionally we offer a 401k with a match Health Savings Account match Paid Time Off PTO 7 paid holidays plus an employee chosen Floating Holiday annually and paid Parental Leave <p> <p>In 2018 DI incorporated the Great Game of Business principles into the way we do things The program is designed to create a business of business people provide transparency into company performance and directly tie daily behavior to impact DIs performance GGOB allows for the potential of quarterly bonuses as company goals are achieved <p> <p>Please submit a cover letter resume and salary requirements No phone calls please For more information about working at DI and a full list of available opportunities please visit httpsdimincomaboutcareers <p> <p>Candidates must be able to pass a preemployment drug test and hold a valid drivers license Dimensional Innovations is an Equal Opportunity Employer and depends on diversity of ideas skills and perspectives to solve the worlds toughest creative challenges encouraging and amplifying every voice so we can create remarkable experiences for all<p>
Account Administrator
Company: INTRUST Bank
Location: Wichita, KS
Posted Feb 29, 2024
INTRUST Bank emphasizes 10 character qualities such as respect, positivity, compassion, humility, and initiative in all its operations. The company values employee career growth, offering a welcoming atmosphere, competitive pay, generous time off, and comprehensive benefits. The role involves verifying employer contributions, processing distributions, and maintaining accurate records. Prior experience in participant recordkeeping or trade processing is preferred, along with excellent organizational and analytical skills. INTRUST Financial Corporation is an Equal Opportunity Employer.
Design Engineer II
Company: Dimensional Innovations Inc
Location: Kansas City, MO
Posted Feb 29, 2024
<p><strong>Job Details<strong> <p> <p><strong>Job Location<strong> <p> <p>DI HQ Overland Park KS <p> <p><strong>Position Type<strong> <p> <p>Full Time <p> <p><strong>Job Category<strong> <p> <p>Engineering <p> <p><strong>Description<strong> <p> <p><strong>SUMMARY<strong> <p> <p>DI exists to liberate people from mediocre experiences and to create remarkable ones Our people make the remarkable possible through an unwavering display of uncommon commitment each day <p> <p>Reporting to a Senior Engineer this role acts as the bridge between Design and Production producing models drawings and tool paths that are essential for fabrication while maintaining design intent for the client The Design Engineer II is responsible for working with their assigned team to create and provide unique solutions for our diverse clients and projects including all aspects of engineering with guidance and collaboration from Engineering team leaders The Design Engineer II may be assigned to lead smaller to medium size projects in entirety depending on workload and business needs of the team <p> <p><strong>ESSENTIAL RESPONSIBILITIESFUNCTIONS<strong> may include but are not limited to <p> <ul><li>Utilizes Solidworks at an advanced level including the use of topdown or incontext modeling to produce highquality accurate and timely engineering models drawings and toolpaths requiring minimal redlining<li> <li>Creates and maintains partnerships with Project Managers Designers Project Engineers and Production staff always providing effective timely and clear communication<li> <li>Takes strong initiative toward upholding quality standards improving when necessary and being accountable for all assigned jobs<li> <li>Takes full ownership of project elements to which they are assigned including guiding and overseeing the work of other Engineering team members if necessary<li> <li>Acting as the point person for detailed communication related to projects across the core team team email distribution and coordinating standards of projects colors materials ordered parts with assigned project team members<li> <li>Demonstrates leadership on assigned elements of projects in terms of prioritization scheduling commitments and meeting or exceeding deadlines<li> <li>Ensures components and assemblies adhere to applicable industry and business standards<li> <li>Releases individual or team drawings to Senior Design Engineer for final approval that are thorough easy to understand and reflect the best possible solution to any given assignment<li> <li>Communicates at a highly professional level with the client when necessary and delivers exceptional client experiences<li> <li>Provides mentoring and training to less experienced Engineering team members to foster growth with skill set and career development<li> <li>Works proactively with the Production team to own and fix any errors during the production process up to and including install<li> <li>Ensures install details are clearly understood by the assigned install team and are carried out correctly<li> <ul><p><strong>KNOWLEDGESKILLSABILITIES<strong> <p> <ul><li>Ability to balance design client needs with fabrication realities Ability to successfully execute projects on tight deadlines and to perform at high levels in a fast paced and everchanging work environment<li> <li>Ability to read architectural plans sections and elevations to inform Design Engineering scope<li> <li>Subject matter expertise SME in one or more designated areas ie ADA UL programs etc is preferred<li> <li>Exceptional attention to detail and accuracy<li> <li>Capacity to find solutions with a collaborative positive attitude<li> <li>Strong verbal and written communication skills<li> <li>Demonstrates leadership by exampleg able to lead and be led<li> <li>Exhibits a positive attitude and team player approach<li> <li>Ability to multitask and successfully work on multiple project elements simultaneously delivering high level outcomes<li> <li>Excellent listening skills<li> <li>Ability and knowledge to focus on process details<li> <li>A dedication to both project and team success contributes to a positive Engineering team and DI company culture<li> <ul><p><strong>EDUCATIONCERTIFICATIONSEXPERIENCE<strong> <p> <ul><li>Bachelors degree in Industrial Design or Mechanical Engineering<li> <li>35 years of experience andor training in the Design Engineering industry or equivalent combination of education and experience<li> <li>Technically proficient at an advanced level with Solidworks including topdown or incontext modeling<li> <li>Technically proficient in Adobe Creative Suite specifically Adobe Illustrator<li> <li>Experience with structural metal sheet metal plastics or plywoodmdf fabrication processes preferred<li> <li>Experience with Rhino Grasshopper a plus<li> <ul><p><strong>PHYSICAL DEMANDS<strong> <p> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job <p> <ul><li>The employee is occasionally required to reach with hands and arms and stoop kneel climb crouch or crawl<li> <li>The employee must be able to occasionally lift andor move up to 50 pounds<li> <li>Specific vision abilities required for this job include close vision distant vision color vision peripheral vision depth perception and the ability to adjust focus<li> <li>Employee must be able to talk and hear<li> <ul><p><strong>WORK ENVIRONMENT<strong> <p> <p>Due to our onsite Fabrication process the work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job While performing the duties of this job employees may be exposed to wet andor humid conditions moving mechanical parts fumes or airborne particles and outside weather conditions <p> <p><strong>INTERESTED IN JOINING OUR TEAM<strong> <p> <p>Permission to play at DI starts with the ability to be a team player possess a positive attitude while under a tight deadline and demonstrate an uncommon commitment to your work Please visit our website wwwdimincom to see some of the amazing work we do <p> <p>This is a salary exempt position DI offers a full benefit package including Medical Dental and Vision insurance along with Short and Long Term Disability Life Insurance and Supplemental Accident Critical Illness and Hospital Indemnity Additionally we offer a 401k with a match Health Savings Account match Paid Time Off PTO 7 paid holidays plus an employee chosen Floating Holiday annually and paid Parental Leave <p> <p>In 2018 DI incorporated the Great Game of Business principles into the way we do things The program is designed to create a business of business people provide transparency into company performance and directly tie daily behavior to impact DIs performance GGOB allows for the potential of quarterly bonuses as company goals are achieved <p> <p>Please submit a cover letter resume and salary requirements No phone calls please For more information about working at DI and a full list of available opportunities please visit httpsdimincomaboutcareers <p> <p>Candidates must be able to pass a preemployment drug test and hold a valid drivers license Dimensional Innovations is an Affirmative Action and Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability Equal Employment Opportunity Posters If youd like to view a copy of the companys affirmative action plan or policy statement please email hrdimincom If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please email hrdimincom or call tollfree 913 3843488<p>
Customer Success Manager
Company: SafetyCulture
Location: Kansas City, MO
Posted Mar 01, 2024
SafetyCulture is a global company that aims to help distributed working teams improve every day. They are looking for a Customer Success Manager to partner with customers and drive adoption of their platform. The company offers a range of benefits, including equity, flexible working arrangements, and a competitive salary.
Investment Analyst
Company: Hills Bank and Trust Company
Location: Kansas City, MO
Posted Feb 29, 2024
The job posting is for a full-time position at Hills Bank, located in North Liberty, IA. The role involves providing research and technical support to the department, applying the Department's investment strategy across all accounts, and attending client meetings. The employee will be responsible for maintaining investment direction, making stock, bond, and mutual fund selections, and participating in Investment Committee meetings. A BA or BS degree is required, with previous experience in investment management preferred. The company values its employees and offers a comprehensive benefits package.
Solutions Architect I
Company: ISG Technology LLC
Location: Kansas City, MO
Posted Feb 25, 2024
<p><strong>Job Title <strong> <p> <p>Solutions Architect I <p> <p><strong>Department <strong> <p> <p>Services <p> <p><strong>Reports To <strong> <p> <p>Director of Solutions Architect <p> <p><strong>Typical Hours <strong> <p> <p>Full Time <p> <p><strong>Those Supervised<strong> <p> <p>None <p> <p><strong>FLSA Status<strong> <p> <p>Exempt <p> <p><strong>Travel Required Percentage<strong> <p> <p> <p><p><strong>Last Revision Date<strong> <p> <p>082023 <p> <p><strong>Locations<strong> <p> <p>Oklahoma City Overland Park Wichita <p> <p><strong>Key Accountabilities <strong> <p> <ol><li> Owner of Technical PreSales and Related Process<li> <li> Solution Design<li> <li> Bill of Materials<li> <li> State of Work<li> <ol><p><strong>Job Summary<strong> The Solutions Architect I as a member of the Solutions Architect team isresponsible for the design and technical sales of technology solutions for ISG customers Considered ISG Technical Generalist with a comprehensive understanding of ISGs entire portfolio The Solutions Architect I will participate in ISGs sales scoping and proposal creation processes and work with the account managers sales professionals engineers project managers manufacturers vendors and distributors to fulfill role and responsibilities in addition to interfacing with clients and their vendors The Solutions Architect Team is the safeguard between the sales and project delivery teams and is one of the keys to project profitability The Solutions Architect team not only helps educate and train ISGs sales staff in setting appropriate expectations regarding the benefits of technology solutions with their prospects and clients but is also instrumental in working with vendors and partners to design appropriate solutions to meet client needs and putting together scopes of work and proposals and assisting in the project plan creation process <p> <p><strong>What you bring to the position <strong> <p> <ul><li>You embody and align with our core values and appreciate the strength and stability that comes from working with a valuesbased company You appreciate the power and efficiency of consistency in the ways we operate <li> <li>You embrace change and have the resilience required to continually improve yourself You can think creatively and can adapt to evolving situations<li> <li>You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction <li> <li>You have a strong desire to provide customers with optimum technology solutions and exemplary customer service and you achieve your goals that you mutually set with your supervisor<li> <li>You are a selfstarter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis<li> <li>You take what you do seriously but you do not take yourself seriously and you know how to have fun in a professional environment You are humbly confident and use your knowledge to build confidence without being a knowitall<li> <ul><p><strong>You successfully fulfill the following essential duties and responsibilities<strong> <p> <p><strong>You will provide STRATEGIC OVERSITE to the position by<strong> <p> <ul><li>Obtaining a clear understanding of ISG vision and role objectives <li> <ul><p><strong>You will use your COLLABORATIVE SKILLS to<strong> <p> <ul><li>Perform thorough project handoff to the Project Management Team Resource Engagement Coordinators DCS Operations Manager and any other resources to ensure seamless delivery of projects <li> <ul><ul><li>Contribute to the achievement of all individual and team professional services goals such as Time Entry Deliverable SLA Technical Notes 11 Meeting Continuous Improvement Customer Satisfaction and Lead Generation<li> <ul><ul><li>Work with appropriate members of the sales team to support the sale of advanced technology and ISG Managed Services solutions <li> <li>Properly follow all team policies and procedures<li> <li>Support the company by completing other duties as assigned<li> <ul><p><strong>You will use your TECHNICAL SKILLS to<strong> <p> <ul><li>Design and architect advanced technical solutions which includes but is not limited to developing proposals scopes of works service delivery proposals and other necessary service documentation<li> <li>Stay informed of new solutions and available technologies through available industry resources existing engineering staff and customer requests to maintain strategic relevance to our customers <li> <li>Attend and participate in presales meetings as technical design facilitator<li> <li>Maintain a strategic understanding of ISGprovided products and services and the results they can deliver for customers <li> <li>Participate in available technical training as deemed necessary by ISG <li> <li>Acquire and maintain certain technical certifications as assigned and required by ISG<li> <ul><p><strong>You will use your CUSTOMER SERVICE SKILLS to<strong> <p> <ul><li>Achieve the assigned presales performance expectations and continued technical skills development as well as expected levelappropriate customer service soft skills and other related skillsets<li> <li>Sustain an appropriate level of customer satisfaction and help facilitate resolution of technical sales problems on all supported products <li> <li>Develop and maintain positive relationships with vendors and keep current on technology products<li> <ul><p><strong>As a successful employee you will demonstrate the following professional skills as you carry out your position<strong> <p> <ul><li>Oral Communications Speak clearly and persuasively in positive and negative situations respond well to questions demonstrate group presentation skills and participate in meetings<li> <li>Written Communications Write clearly and informatively edit work for spelling and grammar present numerical and statistical data effectively and read and interpret written information<li> <li>Customer Service Respond promptly and courteously to customers requests for service and assistance manage difficult or emotional customer situations<li> <li>Presentation Deliver business nontechnical and limitedtechnical presentations to audiences of 20150 individuals<li> <li>Leadership Lead people and get results through others in a positive and inspiring manner<li> <li>Management Organize and manage multiple priorities <li> <li>Ethics Treat people with respect keep commitments inspire the trust of others work with integrity and ethically upholds company values<li> <li>Organizational Support Follow company policies and procedures and complete other duties as assigned<li> <li>Judgment Include appropriate people in decisionmaking process<li> <li>Interpersonal Skills Maintain confidentiality keep emotions under control listen well<li> <li>Strategic Thinking Develop strategies to achieve organizational goals analyze market and competition identifies external threats and opportunities and adapts strategy to changing conditions<li> <li>Planning and organization Prioritize and plan work activities use time efficiently plan for additional resources set goals and objectives organize or schedule other people and their tasks<li> <li>Professionalism Approach others in a tactful manner react well under pressure treat others with respect and consideration regardless of their status or position accept responsibility for own actions follow through on commitments <li> <li>Adaptability Adapt to changes in the work environment manage competing demands deal with frequent change delays or unexpected events<li> <li>Detail amp Task Oriented Manage and follow through on multiple tasks items and communications in a timely manner<li> <ul><p><strong>You will meet the following educational licensing certification and work experience requirements <strong> <p> <ul><li>Technical Bachelors Degree or equivalent required <li> <li>Minimum of 3+ years experience in similar or related roles required<li> <li>Professional Level Certifications across one or more technologies such as storage computeservers networking wireless unified communications and security <li> <li>Strong experience in Microsoft products and online solutions especially in Office 365 Microsoft 365 Skype for Business SharePoint Online Azure Power BI Enterprise Mobility Suite and Dynamics 365 <li> <li>Hold and maintain a valid drivers license driving record must meet the criteria of ISGs insurance carrier for acceptance of coverage<li> <ul><p><strong>You will follow the ISG Technology Core Values<strong> <p> <ol><li><strong>Humor amp Fun<strong> <ol><li>We believe its important to take time outside of work to spend time with family and keep the wind in our sails<li> <li>We collaborate and value sharing our unique perspectives<li> <li>Were inclusive and create activities that align with peoples interests and passions<li> <ol><li> <li><strong>Resilience<strong> <ol><li>We pride ourselves in meeting highpressure challenges<li> <li>We never quit and demonstrate the ability to see daunting assignments through successfully<li> <ol><li> <li><strong>Lead by Example<strong> <ol><li>We demonstrate courage in having crucial and sometimes tough conversations<li> <li>We are reliable and highly accountable in our use of systems and tools<li> <ol><li> <li><strong>Continuous Improvement<strong> <ol><li>Were creative thinkers who can adapt to evolving situations<li> <li>Were humbly confident know our stuff are willing to coach and be coached<li> <li>Were willing to make healthy selfsacrifices for the greater good<li> <ol><li> <li><strong>Team First Initiative<strong> <ol><li>We are proactive and stay on top of training and certifications<li> <li>We willingly take on more responsibility if we see a need and can assist<li> <li>We view individual accountabilities as representing the whole team<li> <ol><li> <ol><p><strong>You are able to work in the following environmental and working conditions<strong> <p> <ul><li>Prolonged periods of sitting at a desk and working on a computer and phone<li> <li>Work in a general office environment<li> <li>Travel to client and prospect locations with varying conditions <li> <li>You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation<li> <ul>