Continuous Improvement Jobs in Chicago, IL
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Software Engineer - Infrastructure
Company: Optiver
Location: Chicago, IL
Posted Sep 19, 2023
As an Infrastructure Software Engineer you can join our Linux or Infra-Platform teams. Writing mostly Python code.We encourage OSS adoption and we contribute to upstream repos.This will include modelling, provisioning, configuration management, Observability, deployment.Split your time between operational tasks and development (80:20). If you don't consider yourself a developer, you can do some scripting and work with Linux or networking low levels.The ability to manage your time and handle priorities in collaboration with other teams.A proactive approach to problem solving.Experience with real life infrastructure.Extra points:Experience building Python tools for infrastructure automation.High attention to detail coupled with strong communication skills.Experience with configuration management (we use Ansible but experience with similar tools is considered); We are in very interested on Declarative systems.Knowledge of virtualization technologies, networking, bare metal server management.WHAT YOU"LL GETWork alongside best-in-class professionals from over 40 different countries.Performance based bonus structure that is unmatched anywhere in the industry with our approach of combining our profits across desks, teams and offices into a global profit pool fostering a truly collaborative environment to work in.Ownership over initiatives that directly solve business problems.Alongside this you will get great other benefits such as 25 paid vacation days and market holidays, fully paid commuting expenses and health insurance, daily breakfast and lunch, training opportunities, 401(k) match up to 50% and charitable match opportunities, regular social events and clubs, and many more. This depends on individual skillsets and preferences.You will join a rotation schedule for our “Operational week” where you keep an eye on our dashboards in case of incidents while helping other users in our chat or at your desks. Note: Some members of the team do a bit more operational work, while others are more development-focused. Help us to take it to the next level designing bare metal capable monitoring systems that work at large scale.Develop our “terraform like” tool to manage our infra in a declarative way, enabling faster growth in a complex bespoke environment.Automate operations to empower other teams to perform critical tasks without our direct evolvement. WHAT YOU'LL NEED TO BE SUCCESSFULRequired:A strong desire to automate your work with a reluctance to do repetitive tasks but an eagerness to solve problems.You think that not all the tools are good for every problem and you can adapt to what the current problem needs.You can code in Python or have the propensity to pick it up. In both cases you will work close to other experts depending on each project.As our next team member, you can expect to: Participate in the design and implementation of the systems used to manage our infrastructure. Not 24/7).Some examples of day to day tasks: Write and review code with your team.Provision servers or network devices through our automated deployment pipeline.Apply configuration changes to our infrastructure.Debug production issues.Support Developers and Operations teams.Plan and coordinate changes in our infrastructure together with other teams in the department.Some of the things we are doing right now:Designing a command line client and HTTP API (we use FastAPI) to provision Linux bare metal servers and networking devices.Maintaining the critical component capable of killing all connections to the exchange in case of unexpected issues in our systems – a crucially important Risk Control given the nature of highly automated, low latency trading.Supporting and extending a system that describes our infrastructure (this is the source for all the Infrastructure as Code that we do).Improving our image-based server deployment system to achieve minimal provisioning time.Automating our network devices provisioning and configuration management using open source software.Redesigning our Linux Authentication stack.Some example projects that you could help us with:Build our next generation Observability stack. Our teams are an intersection of these profiles. WHAT YOU'LL DOThere are different teams in the Infrastructure Department working to create a robust and reliable foundation for Optiver's infrastructure platform. On those days you will also work on small tasks.You will join our on-call rotation (this is only including some hours during the day.
Director (EPMO Admin & Operations)
Company: OCC
Location: Chicago, IL
Posted Sep 19, 2023
For more information about OCC , please click here .OCC is an Equal Opportunity Employer Step 2You will receive an email notification to confirm that we've received your application.Step 3If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. [Required] Expert knowledge of industry standard project management and portfolio management approaches and methodologies[Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment[Required] Ability to manage complex tasks with aggressive timelines as well as meet changing requirements resulting from evolving business needs[Required] Ability to facilitate alignment between teams[Required] Analytical problem-solver[Required] Self-directed and detail oriented[Required] Highly effective organization and planning skills[Required] Excellent written and verbal communication skills, including effective presentation skills[Required] Ability to develop and maintains constructive and cooperative working relationships[Required] Previous experience leading small to medium size teams and driving career development of direct reportsTechnical Skills & Background[Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio)[Required] Expert experience in data preparation, data analysis, and reporting[Required] Expert experience using project management tools such as Microsoft Project and SharePoint[Required] Expert knowledge of application development and testing processes[Required] Expert of authoring reports and dashboards using PowerBI or Tableau or similar tool[Required] Proficiency with Agile work management tools such as Jira and ConfluenceCertifications [Preferred] Project Management Professional (PMP) certification [Preferred] Agile or Scrum certificationEducation & Training[Required] Bachelor's degree in business or technical discipline[Preferred] Master's degree in management, business, or technical discipline[Required] 10+ years of experience in project management, project leadership, or lead role in a project management office Who We Are The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. Some of these components include:A hybrid work environment, up to 2 days per week of remote workTuition Reimbursement to support your continued educationStudent Loan Repayment AssistanceTechnology Stipend allowing you to use the device of your choice to connect to our network while working remotelyGenerous PTO and Parental leaveCompetitive health benefits including medical, dental and visionStep 1When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. This role leads and oversees the team that establishes and enforces standards, methodologies, and best practices for data analysis, research, and reporting and drives the facilitation of periodic reviews and internal audits of projects during delivery.VPrimary Duties and Responsibilities:To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.Own all reporting and administration for EPMO including executive reporting, portfolio health, and documentation managementAssess project deliverables for completeness and compliance during the phase gate review processManage the project intake process, initiation, and planning activities to facilitate the scoping and estimation of projectsDrive the creation and updating of documented EPMO processes, procedures, and controlsEnsure continuous improvement on project management practices and identifying process bottlenecks for optimizationExecute and facilitate training on EPMO processes, procedures, controls, and PPM toolsDrive and manage the analysis of portfolio and project metricsDrive and manage the tracking of project budget metricsDrive and manage the development and execution of portfolio and project reportingRecommend, drive, and manage PPM tools process improvements and featuresCommunicate updates on new feature functionalityMonitor and report on overall adherence to internal project management standardsSupport EPMO participation in regulatory examinations, internal audits, compliance reviews and management self-testingServe as subject matter expert of OCC standard project management guidelines, including OCC project management checklists and templatesMentor and manage career growth of direct reportsReview and ensure that audit and regulatory issues have been resolvedSupervisory ResponsibilitiesManage a teamQualifications:The requirements listed are representative of the knowledge, skill, and/or ability required. Responsibilities include leading the project intake process, leading the development of EPMO processes and procedures, management of the portfolio and project management (PPM) tools, ensuring compliance of project deliverables, and development of executive reporting for analysis.
Business Operations Coordinator
Company: Vibes
Location: Chicago, IL
Posted Sep 19, 2023
An ideal candidate has great organization skills, attention to detail, passion for process improvement, strong written communication, and ability to manage multiple unrelated projects at a time.This role reports to the Senior Director of Business Operations. Responsibilities:Wrangle multiple parties to ensure we hit deadlines for multiple concurrent projectsDeliver strong internal and external communication; keep stakeholders in the loopManage short-code inventory and process weekly reportsDemonstrate strong attention to detail in all interactions with partner companies; maintain “good standing partner” relationshipLearn and understand industry and SMS compliance practices related to mobile; develop internal documentation for Vibes employeesManage industry and carrier auditing processes, including tracking, reporting, communication with internal teams and industry partnersDevelop strong relationships with internal stakeholders, external partners, and clientsRequirements & Qualifications:1-3 years of experience managing projects, developing documentation with cross functional teamsDemonstrated track record of effective project management and critical thinking skillsStrong written and verbal communication skillsProactively identify and develop solutions to problemsTech savvy: can learn new web-based interfaces quickly, strong working knowledge of MS Office (Word, Excel, PowerPoint and Outlook)Ability to effectively manage relationships with on-site and off-site partners and team membersClient-facing experience preferredOrganized, motivated, and detail-orientedTime-management skillsAbility to complete large volumes of work efficiently and effectivelyProfessional, reliable, driven, and results-oriented Our Core Values:Respect, honesty, and integrity for all stakeholders Always be learningRelentless focus on the customer Never be satisfiedCreate value Seek accountability and ownershipCompensation and BenefitsThe base salary for this role is $60,000 annually. Vibes offers employees a full slate of benefits including competitive salaries, options, medical, dental and vision coverage, short and long term disability, life insurance, 12 paid holidays, flexible vacation, commuter benefits, a 401(k) plan and match, and a paid parental leave program.Equal Opportunity Employer Vibes is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. To learn more about Vibes, visit www.vibes.com.We are currently seeking a detail-oriented Business Operations Coordinator to join our Business Operations team as a full-time employee. The Business Operations Coordinator will be responsible for assisting in activating new campaigns for clients, while also client relationship management and providing reporting. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills and certifications. Vibes has delivered more than ten billion mobile experiences on behalf of customers that include Dick's Sporting Goods, Ralph Lauren, Chipotle, Discover, Home Depot, PetSmart, Foot Locker and Allstate. About Vibes We help marketers, loyalty and customer experience professionals at the world's largest brands unlock new revenue by arming them with the technology and expertise they need to succeed in digital mobile marketing & engagement. The Vibes Mobile Engagement Platform enables marketers to easily manage and analyze all mobile communication channels including intelligent programmatic text messaging, push notifications, Apple Wallet, Google Pay and mobile web campaigns — all through a single unified interface. This position plays a critical role in keeping our team organized and managing effective internal and external communication.
Marketing Associate
Company: CyberBrokers
Location: Chicago, IL
Posted Sep 19, 2023
2+ years of experience in marketing, content creation, or a similar role. Requirements Bachelor's degree in Marketing, Communications, or a related field. Experience or interest in NFTs, the metaverse, or the web3 space is a plus. Maintain and organize marketing assets in systems like Google Drive, ensuring streamlined files, documents, and digital assets. Regularly liaise with internal teams, ensuring content aligns with product updates, company news, and other relevant announcements. Application Process Requirements To be considered for the role, you must submit writing samples which will be reviewed for content quality, coherence, adherence to grammar standards, and alignment with our brand voice and style. Proficient in content management systems and digital marketing tools. Responsibilities Content Creation & Mastery: Produce engaging blogs, press releases, product FAQs, social media posts, website content, and compelling narratives for creative writing projects, ensuring impeccable grammar, punctuation, and clarity. Demonstrated ability to manage multiple projects simultaneously. Strong written and verbal communication skills.
Equity Analyst
Company: Optiver
Location: Chicago, IL
Posted Sep 19, 2023
Additionally, you’ll get great other benefits such as 25 paid vacation days and market holidays, fully-paid commuting expenses and health insurance, daily breakfast and lunch, training opportunities, 401(k) match up to 50% and charitable match opportunities, regular social events and clubs, and much more. Active on leading US exchanges, Optiver’s Chicago office trades a wide range of products from listed derivatives to cash equities, ETFs, bonds and foreign exchange.What you’ll do: As Optiver’s Equity Analyst, you will be responsible for leveraging current events and your research experience to impact the team’s trading decisions. Home to the Chicago Board of Trade, Chicago Board Options Exchange, and Chicago Mercantile Exchange, Chicago has established itself as the derivatives trading capital of the US. *We accept one application per role per year. As one of the largest market making institutions, we are a trusted partner on 70+ exchanges across the globe.Optiver Chicago’s culture parallels the energetic city we’re immersed in. We combine our profits across desks, teams and offices into a global profit pool fostering a truly collaborative environment to work in.Ownership over initiatives that directly solve business problems. creating processes to monetize fundamental-driven trading ideas)Who you are:1-2 years of experience in investment banking or a sell side research roleSomeone with a willingness to pursue the CFA program or currently doing soHas a genuine interest in financial markets and fundamental analysisPossesses strong communication and interpersonal skillsIs superior with time management, organizational and multitasking skillsHas the ability to work under the guidance of mentors and develop fundamental research-driven ideasHas strong analytical, quantitative and problem-solving skillsPossesses computer programming skills (preferred, but not required)Able to both think independently and work collaborativelyA driven and determined individualHas a willingness to learn new techniques/skills and teach othersWhat you’ll get:Work alongside best-in-class professionals from over 40 different countries.Performance based bonus structure that is unmatched anywhere in the industry. As a member of our team, you will work in close collaboration with Traders and Researchers to creatively solve problems and identify new trading opportunities.In this role, you can expect to:Identify fundamental-driven trade opportunities and work with traders to capture these opportunities, focusing on maximizing your impact on overall desk PnLPerform scenario analysis for relevant upcoming events and analyze time sensitive headlines for companies within your coverage sector(s) and predict their influence on volatility and/or stock priceAssist in the growth of our fundamental research team through various avenues (i.e. We tackle the toughest problems, challenge the status quo and always aim for excellence. In addition, you will have the ability to put research-driven trading positions in your own book for PnL attribution.Who we are: At Optiver, our mission is to improve the market by injecting liquidity, providing accurate pricing, increasing transparency and acting as a stabilizing force no matter the market conditions.
Senior SEM Account Manager
Company: Accelerated Digital Media
Location: Chicago, IL
Posted Sep 19, 2023
Leadership and team management experience. Accelerated Digital Media is an equal opportunity employer. Excellent communication and presentation skills. Delegate tasks, set performance goals, and provide guidance. Qualifications: Bachelor's degree in Marketing, Advertising, Business, or related field (Master's preferred). Present campaign results, insights, and recommendations to clients. Proven experience (typically 5+ years) in Search, Shopping, and Performance Max campaign management. Familiarity with web analytics tools like Google Analytics. Conduct team meetings and training sessions. Proficiency in SEO (Search Engine Optimization) is a plus.
Marketing Associate
Company: CyberBrokers
Location: Chicago, IL
Posted Sep 19, 2023
We offer comprehensive health benefits, including medical, dental, and vision coverage, exclusively for our full-time employees. 2+ years of experience in marketing, content creation, or a similar role. Requirements Bachelor's degree in Marketing, Communications, or a related field. Experience or interest in NFTs, the metaverse, or the web3 space is a plus. Moreover, with our unlimited PTO policy, you're encouraged to find the right balance between rest and productivity. Maintain and organize marketing assets in systems like Google Drive, ensuring streamlined files, documents, and digital assets. Benefits At CyberBrokers, we prioritize the well-being and growth of our team. Regularly liaise with internal teams, ensuring content aligns with product updates, company news, and other relevant announcements. Application Process Requirements To be considered for the role, you must submit writing samples which will be reviewed for content quality, coherence, adherence to grammar standards, and alignment with our brand voice and style. Responsibilities Content Creation & Mastery: Produce engaging blogs, press releases, product FAQs, social media posts, and website content, ensuring impeccable grammar, punctuation, and clarity.
Marketing Associate
Company: CyberBrokers
Location: Chicago, IL
Posted Sep 19, 2023
2+ years of experience in marketing, content creation, or a similar role. Requirements Bachelor's degree in Marketing, Communications, or a related field. Experience or interest in NFTs, the metaverse, or the web3 space is a plus. Maintain and organize marketing assets in systems like Google Drive, ensuring streamlined files, documents, and digital assets. Regularly liaise with internal teams, ensuring content aligns with product updates, company news, and other relevant announcements. Application Process Requirements To be considered for the role, you must submit writing samples which will be reviewed for content quality, coherence, adherence to grammar standards, and alignment with our brand voice and style. Proficient in content management systems and digital marketing tools. Responsibilities Content Creation & Mastery: Produce engaging blogs, press releases, product FAQs, social media posts, website content, and compelling narratives for creative writing projects, ensuring impeccable grammar, punctuation, and clarity. Demonstrated ability to manage multiple projects simultaneously. Strong written and verbal communication skills.
Project Manager, CX
Company: OLIVER Agency
Location: Chicago, IL
Posted Sep 19, 2023
All suitable applicants shall be considered for employment without regard to race, ethnicity, religion, gender identity, sexual orientation, age, neurodiversity, disability status, or any other characteristic protected by local laws.If you need us to make any adjustments to make your application process easier please let us know by emailing&8239; [email protected] Inside Ideas Group and its affiliates and subsidiaries have an internal recruitment department. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. IIG does not accept unsolicited resumes from any source other than directly from a candidate. The opportunities for growth are as wide as you can make them.Our Values and how to live them Ambition. That said, we will also give you the support, tools, feedback, and recognition to be your best – we want you to achieve what you strive for. If you’re most comfortable in safe, predictable environments, OLIVER may not be for you. You accept responsibility for your actionWe've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. You are actively pro-inclusive and anti-racist across our community, clients and creationsLearning. People who join OLIVER come to us from all stages of their careers, from entry-level to agency veteran. They find a culture of entrepreneurism, direct and meaningful client impact, deep collaboration across offices and teams, and frankly, a bit of the unknown. Using our unique methodology, and supported by bespoke technology, we design, build, and operate specialist, custom creative ecosystem with our clients.
Senior Paid Social Manager
Company: Accelerated Digital Media
Location: Chicago, IL
Posted Sep 19, 2023
Excellent leadership, communication, and collaboration skills. Accelerated Digital Media is an equal opportunity employer. Proficiency in social media management and scheduling tools. Certification in social media advertising platforms (e.g., Facebook Blueprint, TikTok Academy) is a plus. Recommend and implement new strategies, features, and technologies as needed. Qualifications: Bachelor's degree in Marketing, Advertising, Business, or related field (Master's preferred). Stay Updated: Stay informed about industry trends, emerging platforms, and updates in social media advertising. Adaptability to evolving social media advertising platforms and changing client needs is essential. Proven experience (typically 5+ years) in paid social media advertising. Why Join ADM: We offer a competitive salary and performance-based bonuses.
Logistics Specialist
Company: Green Thumb
Location: Chicago, IL
Posted Sep 19, 2023
Persistent drive for results utilizing sound project management, as well as organizational and problem-solving skills. Ability to make sound business judgments related to strategic supply philosophies and initiatives Hands-on expertise developing and implementing programs for cost reduction, supplier performance management and inventory reduction.&8239; A Highly&8239;motivated,&8239;self-directed,&8239;innovative, and able to work independently&8239;or among teams&8239;with keen judgement, common sense, and&8239;resourcefulness.&8239; Adapts and thrives&8239;in a demanding, start-up,&8239;fast-paced&8239;environment.&8239; Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels, both internally and externally.&8239; Possesses a&8239;high level of critical thinking.&8239; Operates&8239;with a high level of professionalism and integrity, including dealing with confidential information.&8239; Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry Follows procurement strategies, policies and procedures as defined by the leadership team, develops a comprehensive understanding of the business and user requirements for assigned spend categories.&8239; Manage and maintain a company culture consistent with the culture established at GTI corporate of accountability, transparency, and enjoyment. Ability to work on ad-hoc projects as assigned. Acknowledge, manage, and respond to all queries, expedite requests within 24 hours of receipt. Qualifications Bachelor's degree in a relevant field: business, supply chain, materials management, customs brokerage. 3+ years knowledge of shipping, logistics, claim resolution, and carrier performance metrics. ) Monitors status of open purchase orders to ensure on-time delivery of all materials, including timely resolution, communication, and mitigation of future potential problems.&8239; Works with carrier representatives to rectify problems such as damage, shortages, nonconformance to specifications, and handle transportation claims. Manage carrier performance and score-carding. Analyze data for trends and present opportunities for improvement to leadership. Acts as the point-of contact and subject matter expert on logistics and shipping. Ability to create or update written procedures with site operations personnel. Participate in developing and implementing rules, regulations, policies, and procedures to advance GTI’s mission, vision, goals, and objectives. Identifies strategic opportunities which result in cost savings, areas for efficiency and opportunities for Procurement team.&8239; Works closely with the accounting team to ensure vendor billing is correct and terms & conditions are adhered to. This role will be critical to ensure products and services are delivered to our production locations on time, while optimizing our overall transportation strategy. Responsibilities Manage the scheduling, documentation, preparation, tracking, and distribution of all LTL and FTL shipments. Determines shipping method for material using knowledge of shipping procedures and rates. Works closely with Production Sites and the planning teams to meet objectives and address service-related issues. Ensure that shipments are picked up on time each day and that carriers have all of the information regarding the scheduled pickups to make them successful (BOL’s, hazmat documents, etc. The Role The Logistics Specialist for GTI will be responsible for booking, scheduling and tracking freight for inbound deliveries, coordinating intercompany transfers, and managing supplier performance.
Senior Business Analyst
Company: Critical Mass
Location: Chicago, IL
Posted Sep 19, 2023
If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. CM new hires & employees are the future of our organization, and we want to set you up for long-term success. Working with contractors, vendors and multiple processes and methodologies to manage requirements for all stakeholders. You will:Business Process Re-engineering:Contributes to the analysis of business processes to identify and clarify requirementsContributes to improvements to business processesIs able to analyze and assess an organization’s business modelRequirements Documentation:Demonstrates an ability to express complex ideas clearlyFacilitates analysis, classification and documentation of requirementsProposes an appropriate document-set for a projectPublishes, distributes and facilitates sign-off of requirements documentationManages changes to the requirements baselineSupports impact analysis on changes to requirement(s) through project lifecycleEliciting Requirements:Gathers, clarifies and validates requirementsActs as interpreter who facilitates communication between clients and internal teamsAnticipates, quantifies and resolves problems and issues with requirementsStructured Analysis:Uses data and process modelling techniques to identify and clarify requirementsCommunicates with clients and internal teams to clarify and validate requirementsUses data and process modelling toolsTesting:Demonstrates knowledge of testing strategies, plans and executionParticipates actively in the development of testing strategies and plansDesigns user acceptance testing plansMonitors user acceptance testing and responses to problemsIT Fluency:Understands IT and project management conceptsUses desktop productivity applications at an superior levelIs aware of the societal impact of information and information technologyYou have:5 - 10 years experience as a Business Analyst in software or interactive web development initiativesStrong analytical skillsStrong organizational skillsApplies creative thinking and problem solving to clarifying requirements related issuesDemonstrated experience producing technology project artifacts including:Use CasesRequirements DocumentsFunctional SpecificationsTest Plans and Test CasesProcess FlowsDemonstrated experience in technology solution management, including:Usability/GUI designWeb application development methodologiesObject-oriented development approachesWorking knowledge of third-party solution providersDefining and documenting design to requirements trade-offsBroad knowledge of programs, projects and knowledge management processes and toolsetsExperience collaborating with UX/UI teamsKnowledge of user-centered content development, interface design, information architecture, digital branding and marketing communicationsDemonstrated experience in communications management, including:Ability to communicate with a variety of audiences (client and internal team)Consensus building, team building and problem solvingWritten and oral communications, including presentations to senior level executivesAbility to work with cross-functional teams (creative and technical) throughout implementation to ensure integrity to requirementsOrganizing and facilitating meetings with business users for requirements gatheringThe Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible! You are comfortable leading workshops, working meetings and presentations. In an effort to do so, we expect our team to work from an office a minimum of 4 days per week.The ask stems from our want to:Strengthen opportunity for continuous learningImprove collaboration and team relationshipsIncrease employee engagementWe understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. You communicate in an empathetic, positive and friendly manner with a focus on clarifying business needs and customer service. As a Senior Business Analyst, you have experience gathering and documenting product requirements.