Courteous And Professional Manner Jobs

1,889,043 open positions · Updated daily

Today’s digital marketplaces demand more than product quality; they require teams that combine politeness with precision. Major SaaS firms such as Shopify, Atlassian, and Salesforce are expanding their Customer Success and Client Relations divisions to support a worldwide customer base that expects instant, courteous help. The rise of AI‑driven chatbots and omnichannel support has pushed companies to hire professionals who can navigate Zendesk, Gainsight, and Salesforce dashboards while maintaining a human touch.

Within the Courteous & Prof Manner category you’ll find roles like Customer Success Manager, Client Relations Specialist, Professional Services Consultant, Account Manager, and CX Analyst. Typical responsibilities include onboarding new accounts, driving Net Promoter Score (NPS) improvements, reducing churn through data‑driven insights, executing upsell strategies, and building playbooks that blend empathy with operational efficiency.

Salary transparency is especially valuable in this field because it levels the playing field for candidates who often trade long hours for intangible perks. By seeing exact ranges—$70k–$120k for mid‑level roles, $120k–$200k for senior positions—professionals can benchmark offers, negotiate confidently, and choose employers that reward courteous excellence with competitive pay.

Director - Business Analytics & Insights

Company: GitLab

Location: USA

Posted Dec 19, 2025

This role involves leading analytics initiatives to drive strategic decisions at GitLab, working with cross-functional teams and leveraging data tools to enhance business insights. The position emphasizes building executive-ready analytics, fostering team growth, and transforming data into actionable strategies for senior leadership.

Director of Operations

Company: Finalsite

Location: USA

Posted Dec 19, 2025

Finalsite's job posting highlights their platform's impact on K12 schools and a remote Director of Operations role with responsibilities spanning sales, marketing, and cross-functional program management. The position emphasizes operational excellence, system governance, and collaboration across departments.

Senior Customer Success Manager

Company: Webflow

Location: USA

Posted Dec 19, 2025

Webflow seeks a Senior Customer Success Manager to lead enterprise clients, emphasizing trust, innovation, and growth. The role offers competitive compensation, equity, and a remote-first work environment with comprehensive benefits.

Engineering Manager

Company: Grafana Labs

Location: Canada

Posted Dec 19, 2025

This job description outlines an Engineering Manager role focused on leading a distributed team to build observability solutions, shaping product direction, and fostering a collaborative culture. Key responsibilities include managing engineering teams, aligning technical strategies with business goals, and nurturing professional growth. The ideal candidate should have technical expertise, leadership skills, and experience with observability tools or Kubernetes. The role offers competitive compensation and shared ownership through RSUs.

Marketing Strategist

Company: OneLocal

Location: Remote

Posted Dec 19, 2025

OneLocal offers SaaS solutions for SMB growth through data-driven marketing, seeking a customer-facing Marketing Strategist with SEO expertise and digital marketing skills. The role involves client consultation, campaign development, and collaboration with teams, with benefits including remote work and professional development opportunities.

Senior Account Executive

Company: Mercury

Location: USA

Posted Dec 19, 2025

The job posting highlights Mercury's mission to provide modern business banking solutions, seeking Account Executives who can adapt and thrive in a fast-paced environment, offering competitive compensation and growth opportunities.

Engineering Manager - Software Supply Chain Security: Pipeline Security

Company: GitLab

Location: USA

Posted Dec 19, 2025

This text describes a Software Supply Chain Security Engineering Manager role at GitLab, focusing on leading teams to enhance CI pipeline security, implementing SLSA frameworks, and collaborating with product and security teams. It outlines responsibilities, required expertise, and team priorities while emphasizing security standards and continuous improvement.

Data Visualization Engineer (L4) - Ads

Company: Netflix

Location: USA

Posted Dec 19, 2025

This text describes Netflix's job opening for a Data Visualization Engineer, highlighting opportunities for growth, collaboration, and innovation. It emphasizes the company's commitment to enabling frictionless access to metrics, fostering self-serve analytics, and offering comprehensive benefits.

Senior SDET - Growth

Company: Kraken

Location: Europe

Posted Dec 19, 2025

Kraken promotes its mission to accelerate crypto adoption through a global team of experts, emphasizing security, education, and worldclass client support. The company seeks Software Development Engineers in Test to join their Growth Team, highlighting opportunities for innovation and collaboration in crypto product development.

Partner Integration Manager, UCAN

Company: Netflix

Location: USA

Posted Dec 19, 2025

This text describes Netflix's global entertainment services, job role responsibilities, required skills, and company benefits. It highlights the company's extensive reach, partnership ecosystem, and comprehensive employee benefits while emphasizing a collaborative and innovative work environment.

Account Executive

Company: Mercury

Location: USA

Posted Dec 19, 2025

The Account Executive role at Mercury involves selling modern banking solutions to diverse businesses, requiring adaptability, strategic thinking, and a passion for fintech innovation. The position emphasizes building relationships with founders and lean teams while leveraging Mercury's comprehensive financial tools.

Senior Director - Product Marketing Operations and Competitive Intelligence

Company: PagerDuty

Location: USA

Posted Dec 19, 2025

This job description outlines a leadership role in product marketing operations, requiring experience in B2B marketing, team management, and strategic initiatives. It details responsibilities across product launches, competitive intelligence, and cross-functional collaboration, along with qualification requirements and compensation details.

Frequently Asked Questions

What are typical salary ranges by seniority for Courteous & Prof Manner roles?
Junior Customer Success Manager: $70k–$90k. Mid‑level: $90k–$120k. Senior: $120k–$150k. Director of Customer Success: $160k–$200k. Compensation varies by region; major tech hubs like San Francisco can add a 10–20% premium.
Which skills and certifications are most valuable in this category?
Key skills: empathy, data analysis, proficiency in Salesforce, Zendesk, Gainsight, and Intercom. Certifications: Certified Customer Experience Professional (CCXP), Salesforce Administrator, Gainsight Certified Success Manager, ITIL Foundation, Zendesk Certified Specialist. Strong English communication and fluency in a second language increase hiring prospects.
Is remote work common for Courteous & Prof Manner positions?
Yes—70% of open listings allow full‑remote or hybrid arrangements. Top employers such as HubSpot, Slack, and Atlassian offer remote roles for candidates with at least 3–5 years of experience and proven results in NPS or churn reduction.
What career progression paths exist within this field?
Typical ladder: Junior CSM → Senior CSM → Lead CSM → Director of Customer Success → VP of Customer Experience. Advancement requires measurable NPS improvements, cross‑functional project leadership, and completion of advanced certifications (e.g., CCXP, Salesforce Advanced Administrator).
What industry trends are shaping Courteous & Prof Manner roles?
AI‑powered chatbots, real‑time NPS dashboards, omnichannel support, and self‑service portals are driving demand. Companies are investing in data‑driven CX platforms like Gainsight and Zendesk Sunshine, and remote CX teams are expanding to support global 24/7 service.

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