Customer Experience Jobs in Atlanta, GA

60,546 open positions · Updated daily

Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

LOB Trainer Associate - Lockbox Operations

Company: PNC

Location: Atlanta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Director PERS Commercial Operations - Americas

Company: GE Vernova

Location: Atlanta, GA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Assistant Manager - Shoppes at Atlanta

Company: Gap Inc.

Location: Kennesaw, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Merchandise Associate-Sales Floor

Company: The TJX Companies, Inc.

Location: Augusta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Full-Time Store Merchandising Supervisor

Company: Kohl's

Location: Buford, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Account Manager III - Chromatography Consumables

Company: Thermo Fisher Scientific

Location: Atlanta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Pharmacy Technician

Company: CVS Health

Location: Conyers, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Research - Graphic Designer/Coordinator - Vice President

Company: Morgan Stanley

Location: Alpharetta, GA

Posted Jan 25, 2025

View Details Apply on The Muse
experienced field and events marketing leader global field marketing program partner activations in EMEA and APAC

Global Head of Field Marketing - United States

Company: JumpCloud

Location: Atlanta, GA

Posted Jan 25, 2025

JumpCloud is seeking an experienced field and events marketing leader to oversee its global field marketing program. The role involves aligning the global field marketing strategy with the needs of the sales team across regions, focusing on partner activations in EMEA and APAC, and driving a dedicated event strategy for the MSP segment in North America. The ideal candidate should possess experience in global field marketing, events management, program management, and partner marketing. Key responsibilities include overseeing a team of global field marketing managers, partnering with sales leadership, improving event budgeting strategy, and enhancing brand presence at events. Required skills include 8-12 years of field marketing or partner marketing experience in high-volume B2B SaaS, excellent communication skills, global experience, and strong analytical skills.

View Details Apply on BuiltIn

Retail Associate, PT - Alpharetta

Company: NIKE, Inc.

Location: Alpharetta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

MEAT/CLERK

Company: Kroger

Location: Alpharetta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Executive Underwriter, Large Property

Company: Liberty Mutual Insurance

Location: Atlanta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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