Customer Experience Jobs in Atlanta, GA

60,546 open positions · Updated daily

Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Customer Service Representative

Company: TruGreen

Location: Suwanee, GA

Posted Jan 24, 2025

View Details Apply on The Muse
Director of CRM and Lifecycle Marketing data-driven lifecycle marketing background increase in new paying subscribers

Director, CRM And Lifecycle Marketing

Company: PlayOn

Location: Atlanta, GA

Posted Jan 25, 2025

PlayOn is seeking a Director of CRM and Lifecycle Marketing to establish a robust lifecycle marketing strategy, focusing on data-driven customer journeys across product lines. The ideal candidate will have extensive experience in managing high-performing teams, deep knowledge of CRM marketing, and exceptional communication skills. They will be responsible for increasing new paying subscribers, improving retention rates, and driving revenue growth. The role involves building and growing a leading lifecycle and CRM marketing practice, improving conversion rates, and collaborating cross-functionally to design customer-centric programs.

View Details Apply on BuiltIn

Exterior Services Technician, DOT Operator - DS

Company: Walmart

Location: Tifton, GA

Posted Jan 24, 2025

View Details Apply on The Muse

Apprentice Geolocation Operator - Passive

Company: Leidos

Location: Augusta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Food Service Worker - LaGrange College

Company: Aramark

Location: La Grange, GA

Posted Jan 24, 2025

View Details Apply on The Muse

Retail Merchandise Supervisor

Company: The TJX Companies, Inc.

Location: Peachtree City, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Assistant Store Manager

Company: The TJX Companies, Inc.

Location: Peachtree City, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Practice Performance Manager - Augusta, GA

Company: UnitedHealth Group

Location: Augusta, GA

Posted Jan 24, 2025

View Details Apply on The Muse

Senior Unit Clerical

Company: Sodexo

Location: Macon, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Revenue Optimization Product Associate - Payments - Senior associate

Company: JPMorgan Chase

Location: Atlanta, GA

Posted Jan 24, 2025

View Details Apply on The Muse

Store Associate

Company: CVS Health

Location: Macon, GA

Posted Jan 24, 2025

View Details Apply on The Muse

Vice President, Open Banking Product Management Consulting

Company: Mastercard

Location: Atlanta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages

All Customer Experience Jobs 1,799 jobs All Jobs in Atlanta, GA 397,055 jobs Customer Experience in Remote 4,237,086 jobs Customer Experience in Other US Location 3,686,059 jobs Customer Experience in New York City, NY 979,251 jobs Customer Experience in Multiple Locations 863,694 jobs Customer Experience in USA 773,618 jobs Customer Experience in Washington DC 597,295 jobs Travel in Atlanta, GA 79,910 jobs Full Time in Atlanta, GA 46,687 jobs Retirement Plan in Atlanta, GA 43,124 jobs 401(K) in Atlanta, GA 38,180 jobs Health Insurance in Atlanta, GA 35,352 jobs Life Insurance in Atlanta, GA 33,515 jobs