Customer Experience Jobs in Atlanta, GA

60,546 open positions · Updated daily

Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Retail Sales

Company: Cracker Barrel

Location: Morrow, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Retail Sales team member in Morrow, GA. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits. The job requires the ability to stand for long periods, lift up to 40 pounds, and work with food items.

Host

Company: Cracker Barrel

Location: McDonough, GA

Posted Jan 24, 2025

Cook

Company: Cracker Barrel

Location: Kingsland, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Cook to join their kitchen team. The role involves preparing a full menu of Southern favorites using Cracker Barrel's recipes and methods. The Cook will ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. Flexible hours are available, and there's potential for promotion and continued development. The company values diversity, equity, and inclusion, and offers a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

MedTech Strategy Consulting Senior Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture's Life Sciences Practice, specifically its MedTech division, is seeking a Strategy Professional with extensive experience in the medical technology sector. The role involves developing business and product growth strategies, identifying new opportunities, conducting research, and delivering strategic projects. The ideal candidate should have an undergraduate degree in Engineering, Economics, Business, or Finance, along with 7+ years of experience in business and product strategy, and 5+ years in the medical device industry. The role requires leadership skills, effective communication, and the ability to build strategic partnerships. Accenture is committed to diversity and inclusion, and offers competitive compensation, starting from $200,000 - $205,999 in Colorado.

Dishwasher

Company: Cracker Barrel

Location: Jefferson, GA

Posted Jan 24, 2025

Sourcing Specialist, Energy (Natural Gas)

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture, a leading provider of sourcing and procurement services, is seeking a Sourcing Execution Specialist for their Deregulated Procurement Team within the Energy Practice. The role involves sourcing electricity and natural gas for commercial and industrial clients, focusing on effective bidding, scheduling, and risk management. Responsibilities include RFP development, market assessment, contract negotiation, and client communication. The ideal candidate should have a Bachelor's degree, 5+ years of experience in energy procurement or related fields, and strong analytical, problem-solving, and communication skills. Accenture values diversity and inclusion, offering a dynamic work environment with opportunities for growth and advancement.

SOX IT Controls Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture is seeking a SOX IT Controls Consultant for a remote position in the US. The role involves ensuring Accenture's compliance with Sarbanes-Oxley legislation on the IT side of internal operations. Responsibilities include coordinating and tracking SOX IT General Controls activities, assisting with access reviews, assessing new IT systems, reviewing vendor SOC1 reports, and maintaining process/controls documentation. The ideal candidate should have a Bachelor's degree in Computer Science or Accounting, at least 3 years of SOX Compliance experience, and strong communication and analytical skills. Industry certifications, Big4 Accounting firm experience, and knowledge of the IT environment are preferred. Accenture is committed to diversity and inclusion.

Regional Vice President, Enterprise Sales - Southeast Territory (Remote)

Company: Grand Rounds Health

Location: Atlanta, GA

Posted Jan 24, 2025

Included Health, a tech-driven healthcare company, is seeking an Enterprise Sales Director. The role involves selling the company's suite of products to large employers (5,000-20,000 employees) to enhance their healthcare offerings. The ideal candidate should have 7+ years of sales experience, a proven track record in the enterprise segment, and strong relationship-building skills. The company, recognized as a 2019 Best Place to Work and a UCSF Digital Health Award winner, aims to revolutionize healthcare through technology.

Veterinary Assistant - 000285

Company: Banfield Pet Hospital

Location: Norcross, GA

Posted Jan 24, 2025

Banfield Pet Hospital offers rewarding Veterinary Assistant careers. These professionals work closely with other pet health care experts, advocating for pets and educating clients on pet health. They support veterinarians and technicians, ensuring pet and client safety, and maintaining cleanliness. Vet Assistants at Banfield use their technical skills daily, communicate effectively, and mentor team members. Benefits include 401(k) participation, paid time off, and Optimum Wellness Plans for pets. Banfield supports professional growth with development plans, learning opportunities, and community involvement.

To-Go Hospitality

Company: Cracker Barrel

Location: Perry, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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