Customer Experience Jobs in Atlanta, GA

60,546 open positions · Updated daily

Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Store Associate

Company: CVS Health

Location: Gainesville, GA

Posted Jan 24, 2025

Produce Associate

Company: Walmart

Location: Buford, GA

Posted Jan 24, 2025

(USA) Member Specialist

Company: Walmart

Location: Buford, GA

Posted Jan 24, 2025

The job involves maintaining a clean and organized area, providing excellent member service, assisting with security and safety, training new associates, and complying with company policies. Benefits include competitive pay, health benefits, financial benefits, paid time off, and various other perks. The role requires customer service and retail experience, preferably with front-end equipment operation and mobile retail applications.

Shift Supervisor Trainee

Company: CVS Health

Location: Americus, GA

Posted Jan 24, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful trainees can be considered for promotions to Operations Supervisor or Shift Supervisor positions, which involve leading store staff, driving store execution, and building customer loyalty through excellent service. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Cafe Associate

Company: Walmart

Location: Marietta, GA

Posted Jan 24, 2025

The text describes a café associate position at Sam's Club, emphasizing the importance of passionate, friendly, and hardworking individuals. The role involves preparing food, maintaining cleanliness, ensuring product quality, and prioritizing member satisfaction. The café associates are expected to be team players, innovators, and adaptable to change. They should leverage digital tools to enhance the shopping experience and drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth. The ideal candidate should be at least 18 years old, have food service experience, and possess a Food Handler Certification.

Cafe Associate

Company: Walmart

Location: Loganville, GA

Posted Jan 24, 2025

Site Manager

Company: DoorDash

Location: Roswell, GA

Posted Jan 24, 2025

Store Associate

Company: CVS Health

Location: Kingsland, GA

Posted Jan 24, 2025

Insurance Agent

Company: COUNTRY Financial

Location: Thomasville, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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