Customer Experience Jobs in Atlanta, GA

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Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

(USA) Member Specialist

Company: Walmart

Location: Norcross, GA

Posted Jan 24, 2025

The job involves maintaining the area of responsibility according to company policies, providing member service, assisting with securing and safeguarding Sam's Club assets, training other associates, complying with company policies, and exhibiting leadership qualities such as respect for individuals, integrity, service to customers, striving for excellence, and acting with humility. Benefits include competitive pay, health benefits, financial benefits, paid time off, and other perks like disability coverage, company discounts, and education benefits.

Wait Staff Non-Tipped

Company: Sodexo

Location: Atlanta, GA

Posted Jan 24, 2025

Coupa Invoice and Payment Implementation Functional Lead (Delivery Center)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte is seeking an experienced Senior Consultant to join their Government Supply Chain team. The role involves designing, developing, testing, and deploying Coupa analytics models for a Third Party Payment System (TPPS). Key responsibilities include defining business requirements, collaborating with cross-functional teams, providing subject matter expertise, and overseeing test plans. The ideal candidate should have a Bachelor's Degree, 2+ years of Invoice and Payment process experience, and familiarity with federal and general procurement best practices. Deloitte offers professional development opportunities, a diverse and inclusive culture, and a focus on sustainability, equity, and trust.

Coach, Atlanta Falcons Summer Camps: 2024-3268

Company: The Headfirst Companies

Location: Atlanta, GA

Posted Jan 24, 2025

The Atlanta Falcons Summer Camps are seeking enthusiastic football coaches for a five-day program. The role involves mentoring and coaching children aged 5-13, fostering a positive atmosphere, and ensuring camper safety. Coaches should have experience in football and working with children, along with a passion for making a positive impact. The job offers a competitive hourly wage, potential awards, and the chance to work with a global brand. It's a full-time commitment from June 2nd to July 18th, with additional opportunities for small-group lessons.

STORE/NIGHT CLERK

Company: Kroger

Location: Savannah, GA

Posted Jan 24, 2025

GROCERY-NITE/CLERK

Company: Kroger

Location: Douglasville, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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