Customer Experience Jobs in Atlanta, GA

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Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

District Support Pharmacist FT

Company: CVS Health

Location: Douglasville, GA

Posted Jan 24, 2025

CVS Health is seeking a District Support Pharmacist (DSP) to play a critical role in cultivating a culture of excellence within each pharmacy. The DSP will work within the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager and Rx District Leader. They will be accountable for supporting the management, oversight, and operation of the pharmacy and pharmacy team. Key responsibilities include managing and improving patient health, traveling the district to fill pharmacist shifts, supporting safe and accurate prescription fulfillment, contributing to positive patient experiences, and maintaining relevant clinical and technical skills. The ideal candidate will have an active Pharmacist License, National Provider Identifier (NPI), and be not on the DEA Excluded Parties list.

SCA Food Service Worker

Company: Sodexo

Location: Hinesville, GA

Posted Jan 24, 2025

Sodexo is seeking a full-time SCA Food Service Worker at MEDCOM-FORT STEWART. The role involves assisting in food preparation, customer service, and maintaining a clean and safe environment. No prior experience is required. Sodexo offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, health insurance, and career advancement opportunities. The company values diversity and inclusion, fostering a respectful and fair work environment.

Apprentice Geolocation Operator - Passive

Company: Leidos

Location: Augusta, GA

Posted Jan 24, 2025

Leidos is recruiting for Apprentice Geolocation Operators in Augusta, GA. The role involves operational support, signal detection, and geolocation tasks. Candidates must have a TS/SCI clearance, operational experience in RF collection or Direction-Finding, and complete an initial certification program. Preferred qualifications include a degree, linguistic skills, and experience with T/FDOA operations. The pay range is $57,850.00 - $104,575.00.

USDC Workday Financials Referral Campaign - FY25

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's US Delivery Centers are seeking an experienced Workday Financials Consultant. The role involves driving strategic planning processes, leveraging advanced planning tools, and administering clients' Workday platforms. The consultant will also monitor system performance, troubleshoot issues, and participate in project team meetings. Required qualifications include 3+ years of experience in financial planning, proficiency in adaptive planning software, and strong analytical skills. Preferred qualifications include Workday Financials Professional certification and advanced Excel skills.

Cosmetic Reconditioning Associate

Company: CarMax

Location: Warner Robins, GA

Posted Jan 24, 2025

The job posting is for a Reconditioning Associate position at CarMax in Warner Robins, Georgia. The role involves completing cosmetic inspections, final quality inspections, and vehicle cleaning tasks such as paint touch-up, wet sanding, and buffing. The associate will also perform various reconditioning, cleaning, and repair processes according to CarMax standards. Additional responsibilities include zone maintenance, vehicle receiving, inventory scanning, and providing outstanding customer service. The position requires completing online and hands-on training, meeting performance standards, and adhering to CarMax policies.

Staff Accountant

Company: Ideas United

Location: Atlanta, GA

Posted Jan 24, 2025

Ideas United is a creative studio that leverages storytelling to foster emerging talent and build a global network of 3500 storytellers. They collaborate with renowned brands, universities, and nonprofits to create high-quality content. The company is committed to inclusivity and equal opportunities for all. They are seeking an experienced Accounting professional to oversee AP and AR activities, manage payment runs, reconcile accounts, and support financial reporting. The role offers a competitive salary, benefits, and a flexible work environment.

Sr. Controls Engineer

Company: Mujin Corp

Location: Atlanta, GA

Posted Jan 24, 2025

Mujin is a leading company in industrial robotic systems, aiming to revolutionize the use of robotics within industry. They are seeking a Sr Controls Engineer to design, implement, and optimize control systems for their advanced automation solutions. The role involves collaborating with cross-functional teams, designing and programming PLCs, developing control algorithms, integrating sensors and actuators, and providing technical support. The ideal candidate should have a Bachelor's degree in electrical engineering, 7+ years of experience in controls engineering, proficiency in PLC programming (Allen Bradley and/or Siemens), and proficiency in AutoCAD. Mujin offers an exciting opportunity to work with state-of-the-art technology and be at the forefront of the industry's advancements.

Retail Stylist

Company: Kendra Scott

Location: Norcross, GA

Posted Jan 24, 2025

Production Agent

Company: Wipro

Location: Atlanta, GA

Posted Jan 24, 2025

Wipro, a global IT solutions and services company, is recruiting for a Remote CSR role. The position involves providing effective technical support to clients, resolving issues, and maintaining product knowledge. Key responsibilities include managing transactions, documenting client information, and adhering to service level agreements. The role requires excellent problem-solving skills, teamwork, and individual effectiveness. Wipro emphasizes excellent customer service, product support, and maintaining superior service levels.

Pharmacy Technician

Company: CVS Health

Location: Dawsonville, GA

Posted Jan 24, 2025

Mgr. Software Engineering

Company: UKG

Location: Atlanta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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