Customer Experience Jobs in Atlanta, GA

60,546 open positions · Updated daily

Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Atlanta, GA

Posted Jan 24, 2025

Environmental Services Attendant

Company: Sodexo

Location: Albany, GA

Posted Jan 24, 2025

Sodexo is seeking a full-time Environmental Services Attendant for a flexible schedule. The role involves providing high-quality cleaning services across various locations, including offices, rooms, and common areas. No prior experience is required, and Sodexo offers a supportive work environment, training opportunities, and comprehensive benefits. The company values diversity and inclusion, and emphasizes creating a better everyday for everyone.

Production Operative

Company: Ingram Content Group

Location: Atlanta, GA

Posted Jan 24, 2025

The job description outlines a role in a manufacturing environment, requiring 1 year of experience in a similar setting. Essential skills include operating production equipment such as printers, book binders, trimmers, and laminators. The role involves cross-functional work, maintaining a safe environment, and adhering to safety guidelines. Qualifications include GCSEs or equivalent, and the ability to perform repetitive manual tasks. The job offers a competitive salary, generous holiday, life assurance, company pension scheme, sick pay, continuous professional development, business casual dress code, free onsite parking, hot drinks, snack and drink vending machines, gym membership corporate discount, and service awards.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Conyers, GA

Posted Jan 24, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Key Account Executive

Company: Labcorp

Location: Macon, GA

Posted Jan 24, 2025

Labcorp, recognized as one of Forbes 2021 World's Best Employers and named to Fast Company's 2021 Most Innovative Companies, is hiring a Key Account Executive. The role involves managing a large existing book of business, introducing focus specialty products, and providing superior customer service. The successful candidate will be a competitive, collaborative individual with strong communication and business acumen skills. The position requires mostly day travel in the South Georgia market. Benefits include comprehensive medical, dental, vision, life insurance, STD/LTD, 401(k), PTO, tuition reimbursement, and an Employee Stock Purchase Plan.

Residential Lawn Specialist/Aerator

Company: TruGreen

Location: Norcross, GA

Posted Jan 24, 2025

TruGreen, a leading lawn care company, is accepting applications on an ongoing basis. The job involves administering timely lawn applications, diagnosing and correcting customer problems, and recommending products. TruGreen offers competitive wages, health insurance, training, and development opportunities. The role is outdoors, with no two days being the same. TruGreen values its employees, providing a supportive team environment and commitment to diversity and inclusion.

Grocery Clerk

Company: Kroger

Location: Roswell, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk, emphasizing exceptional customer service, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key duties include helping customers discover new products, informing them of specials, ensuring product freshness, and maintaining inventory. The role also involves promoting trust and respect among associates, adhering to food safety regulations, and reinforcing safety programs. The company values respect, honesty, integrity, diversity, inclusion, and safety, offering comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Patient Care Technician

Company: DaVita

Location: Atlanta, GA

Posted Jan 24, 2025

Account Executive, Marketing Cloud (Federal Civilian)

Company: Salesforce

Location: Atlanta, GA

Posted Jan 24, 2025

Salesforce, a leading company in AI, Data, and CRM, is seeking an experienced Sales Executive for the Marketing Cloud AE role. The ideal candidate should have 10+ years of enterprise software sales experience, preferably in marketing technology, and a proven track record in account management, especially within Federal Civilian accounts. The role involves being a subject matter expert, empowering the broader account team, collaborating on Salesforce Marketing solutions, and driving revenue within a specified region. The candidate must be self-motivated, committed to achieving sales targets, and willing to travel. Salesforce is an Equal Employment Opportunity employer, committed to creating a diverse and inclusive workforce.

Bakery/Deli Clerk

Company: Kroger

Location: Decatur, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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