Customer Experience Jobs in Atlanta, GA

60,546 open positions · Updated daily

Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Shift Supervisor Trainee

Company: CVS Health

Location: Newnan, GA

Posted Jan 24, 2025

RPA AWS Infrastructure Solution Specialist

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's US Delivery Centers are expanding, offering an opportunity for technologists to work in a collaborative environment without extensive travel demands. The role involves designing, developing, and configuring RPA/IDP/OCR tools, working closely with cross-functional teams, and leveraging AWS/GCP/Azure services. The ideal candidate should have 3+ years of experience in intelligent automation infrastructure, serverless components, CI/CD pipelines, and cloud platforms. A Bachelor's degree in a related field is required, and the candidate must be able to commute to one of the specified delivery locations. Preferred skills include experience with IAM policies, SAML 2.0/OKTA, Azure AD, and SQL Server.

Senior Manager - Compliance

Company: Infosys

Location: Atlanta, GA

Posted Jan 24, 2025

Manager, Strategic Partnerships

Company: DoorDash

Location: Atlanta, GA

Posted Jan 24, 2025

Staff Accountant - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Jan 24, 2025

Electrical Engineer

Company: Leidos

Location: College Park, GA

Posted Jan 24, 2025

Leidos is looking for a Senior Electrical Engineer to join their National Airspace Systems Integration Support (NISC) program, working with the Federal Aviation Administration (FAA). The role involves design engineering and project management for critical power distribution systems in air traffic control facilities. The position is hybrid, based in College Park, GA, with 50% travel. Key responsibilities include planning and designing projects, conducting load studies, preparing designs and reports, and managing projects. Required qualifications include a Bachelor's degree in Electrical Engineering, extensive experience in critical power systems, proficiency in SKM and AutoCAD, and strong communication skills. Preferred qualifications include a Registered Professional Engineer license, prior FAA experience, and NISC IV. The pay range is $104,650.00 - $189,175.00.

Pharmacy Technician

Company: CVS Health

Location: Suwanee, GA

Posted Jan 24, 2025

Software Engineer – Sr. Consultant

Company: Visa

Location: Atlanta, GA

Posted Jan 24, 2025

Oracle Cloud Financials Manager

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte is seeking a Diamond-level Oracle Partner Network member to help pave the way for clients and Oracle service line development. The role involves managing day-to-day interactions with executive clients, delivering technology and creative business solutions, and leading functional design, process design, and prototyping stages of Oracle Cloud implementations. The ideal candidate should have extensive experience in Oracle or PeopleSoft modules, proven experience as a senior resource, and strong communication and problem-solving skills. The role requires up to 50% travel and limited immigration sponsorship may be available. Deloitte offers a competitive wage range, benefits, and opportunities for professional development.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages