Customer Experience Jobs in Atlanta, GA

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Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

HRIS Solutions Consultant - Workday

Company: Unum Group

Location: Atlanta, GA

Posted Jan 24, 2025

Unum, a leading provider of employee benefits, is seeking an HRIS Solutions Consultant for a hybrid role. The successful candidate will manage HRIS implementation projects, provide technical guidance on Unum's HR Connect solutions, and partner with internal teams and product owners. The role requires at least 4+ years of HRIS and business analysis experience, strong knowledge of Workday/ServiceNow/ADP/UKG module integration, and excellent project management skills. Unum offers a comprehensive benefits package including health, vision, dental, disability, a generous PTO, 401(k) contribution, mental health support, career advancement opportunities, and tuition reimbursement.

Deals Valuation Experienced Associate

Company: PwC

Location: Atlanta, GA

Posted Jan 24, 2025

Consulting Dietitian - Tallahassee Area

Company: Aramark

Location: Thomasville, GA

Posted Jan 24, 2025

Senior Scenic Technician (Temporary)

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Jan 24, 2025

Warner Bros. Discovery is inviting applications for a Senior Scenic Technician role. The position involves leading the installation, maintenance, and deconstruction of studio sets, overseeing scenic properties, managing real-time adjustments during live broadcasts, providing technical support for live productions, supervising warehouse and asset management, and executing event design. The ideal candidate should have over 7 years of experience in scenic construction and production, technical expertise, strong problem-solving skills, leadership abilities, and experience with stage equipment. The role requires regular physical engagement and adaptability in various environments.

PHARMACY/MODIFIED FULL TIME PHARMACIST

Company: Kroger

Location: Augusta, GA

Posted Jan 24, 2025

The job description involves creating an outstanding customer experience, ensuring a safe and clean environment, achieving sales and profit goals, and maintaining quality assurance standards. Responsibilities include fulfilling prescription needs, providing patient counseling, ensuring legal compliance, and maintaining a professional image. The role requires a Bachelor's Degree in pharmacy, current state pharmacist licensure, and effective communication skills. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Sr. Training Consultant

Company: Esri

Location: Atlanta, GA

Posted Jan 24, 2025

Store Associate

Company: CVS Health

Location: Winder, GA

Posted Jan 24, 2025

Coach/Ops Mgr Trainee

Company: Walmart

Location: Savannah, GA

Posted Jan 24, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service, resolve customer issues, and drive financial performance. They will also supervise and develop hourly associates, ensuring compliance with company policies and promoting a culture of belonging and integrity. Preferred qualifications include a Bachelor's degree in Business Management and Leadership, and experience supervising multiple direct reports.

Human Resources Expert

Company: Target

Location: Smyrna, GA

Posted Jan 24, 2025

Target, a Fortune 50 company, is seeking a Human Resources Expert. The role involves creating a welcoming experience for guests, understanding their needs, and providing solutions. The HR Expert will also support talent acquisition, training, and operational programs. The ideal candidate should have a welcoming attitude, strong communication skills, and the ability to work in a fast-paced environment. Target offers competitive benefits and training.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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