Customer Experience Jobs in Atlanta, GA

60,546 open positions · Updated daily

Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Packaging Associate

Company: Henry Schein

Location: Savannah, GA

Posted Jan 24, 2025

Senior Data Engineer, Go-To-Market

Company: Google

Location: Atlanta, GA

Posted Jan 24, 2025

The job posting is for a Senior Data Engineer position at Google, with a base salary range of $146,000-$216,000. The role involves building and extending data products used by thousands of Ads sellers, ensuring system resilience, and deep integration with Connect Sales, Google's Ads CRM. Key responsibilities include supporting quarterly planning workflows, managing JavaScript-based configurations, driving ad sales activity, and synthesizing data for insights and recommendations.

Bartender Tipped

Company: Sodexo

Location: College Park, GA

Posted Jan 24, 2025

Store Associate

Company: CVS Health

Location: Albany, GA

Posted Jan 24, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Associate General Counsel, AI

Company: Meta

Location: Atlanta, GA

Posted Jan 24, 2025

Staff Pharmacist FT

Company: CVS Health

Location: Rome, GA

Posted Jan 24, 2025

CVS Health emphasizes a human-centric approach to healthcare, guided by the purpose of 'Bringing our heart to every moment of your health'. Staff Pharmacists play a crucial role in this mission, acting as role models, demonstrating genuine care, and setting high standards for the pharmacy team. Their responsibilities include managing patient health, overseeing pharmacy operations, ensuring safe and accurate prescription fulfillment, and promoting positive patient experiences. The company values flexibility, continuous learning, and compliance with regulations, offering a range of benefits and opportunities for professional growth.

Roadside Assistance Technician/Tow Driver

Company: The Auto Club Group

Location: Marietta, GA

Posted Jan 24, 2025

The AAA The Auto Club Group is currently hiring for a full-time Roadside Assistance Technician position. This role involves providing peace of mind to members by assisting with vehicle problems and ensuring they are safely back on the road. Duties include operating service trucks, utilizing GPS, servicing vehicles, and providing excellent customer service. The company offers competitive benefits, including a starting salary of $22.50 per hour in Georgia, overtime pay, shift premiums, a sign-on bonus, and comprehensive benefits packages. Required qualifications include a high school diploma, valid driver's license, ability to lift up to 75 pounds, and passing pre-employment checks. Preferred qualifications include prior vehicle servicing experience and tow truck operation.

Teller

Company: PNC

Location: Morrow, GA

Posted Jan 24, 2025

PNC is seeking a Teller for a Retail Branch position in [city/state location of position] at the [branch name]. The role involves delivering exceptional customer service, accurately processing transactions, educating customers on new technology, and developing banking product referral opportunities. The ideal candidate will be customer-focused, proactive in sales, and able to leverage technology to manage financial transactions. No degree or prior experience is required, and PNC offers comprehensive benefits including health insurance, 401(k) match, and paid time off.

(USA) Operations Manager - Floor - Operations Management Inbound Traffic eComm Fulfillment Services

Company: Walmart

Location: Atlanta, GA

Posted Jan 24, 2025

The job involves communicating with various stakeholders, driving business plans to meet facility goals, forecasting staffing and performance, preparing business reports, ensuring compliance with standards, resolving concerns, supervising associates, and leading teams with respect, integrity, and a focus on customer service. Walmart offers competitive pay, bonuses, and comprehensive benefits including health, financial, and time-off benefits. The position requires a bachelor's degree and relevant experience, with preferred qualifications including financial modeling, budgeting, and supervisory experience.

Strategic Account Director

Company: CVS Health

Location: Atlanta, GA

Posted Jan 24, 2025

Store Associate

Company: CVS Health

Location: La Grange, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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