Customer Experience Jobs in Atlanta, GA

60,546 open positions · Updated daily

Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T0969)

Company: Target

Location: Cartersville, GA

Posted Jan 24, 2025

Target is seeking a General Merchandise Expert for a dynamic role involving guest service, product management, and operational efficiency. The role requires a welcoming attitude, strong communication skills, and the ability to work in a fast-paced environment. Key responsibilities include creating a guest-focused experience, managing inventory, executing pricing and presentation processes, and ensuring a safe, compliant work environment. Target offers comprehensive training and competitive benefits.

Retail Cashier- days and weekends

Company: The TJX Companies, Inc.

Location: Savannah, GA

Posted Jan 24, 2025

HomeGoods is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering a highly satisfied customer experience, maintaining a clean and organized store environment, and adhering to all operational standards. The company culture is described as ever-changing yet encouraging, with opportunities for growth and development. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $12.00 to $12.50 per hour.

Audit Director - Regulatory Reporting

Company: Merrill

Location: Atlanta, GA

Posted Jan 24, 2025

Bank of America is seeking a candidate with extensive audit experience, preferably in a large financial institution, to manage business groups within Corporate Audit. The role involves planning and executing audit strategies, managing audit services, and influencing business executives. Key responsibilities include developing the audit coverage strategy, managing relationships with regulatory agencies, and overseeing personnel issues. The ideal candidate should have a minimum of 10-12 years of audit experience, 10 years of managing people or teams, and 5-7 years of subject matter expertise in U.S. regulatory reporting or SEC financial reporting. Desired qualifications include CIA certification and analytical skills in SQL, SAS, Python, Alteryx, and Advanced Excel. The role offers a competitive salary range of $215,000.00 - $263,200.00 annualized, discretionary incentive eligibility, and comprehensive benefits.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1165)

Company: Target

Location: Marietta, GA

Posted Jan 24, 2025

Target is offering an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The role involves advocating for guest experience, providing excellent service, and engaging with guests to understand their needs. Employees are expected to communicate effectively, remain focused in a fast-paced environment, and handle cash transactions accurately. The position requires flexibility, as shifts may vary, and regular attendance is necessary. Successful candidates will receive training and have the opportunity to develop skills for a career at Target.

Distribution Operations Intern | Jefferson, GA

Company: The TJX Companies, Inc.

Location: Jefferson, GA

Posted Jan 24, 2025

TJX is offering a 12-week Operations Internship in its Distribution Centers, providing hands-on experience in a global logistics operation. Interns will lead teams, collaborate with various functions, and participate in process improvement projects. The role is ideal for strong, curious leaders with analytical skills and a genuine interest in a long-term career in logistics. Successful interns may receive a future offer for a second internship or a full-time position as a Distribution Supervisor. TJX values diversity and offers competitive pay and benefits.

Starbucks Barista (T1400)

Company: Target

Location: Lithia Springs, GA

Posted Jan 24, 2025

Target is offering a Starbucks Barista position with a starting hourly rate of $15.00 USD. The role involves delivering exceptional guest experiences, maintaining food safety standards, and ensuring a consistent Starbucks experience. Previous Starbucks/food service experience is preferred but not required. The job involves working in a fast-paced environment, communicating effectively with guests and team members, and handling various tasks such as stocking, setting, and selling products. Target provides comprehensive training and competitive benefits.

Registered Nurse

Company: DaVita

Location: Loganville, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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