Customer Experience Jobs in Atlanta, GA

60,546 open positions · Updated daily

Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Electrical Engineer (MV) - 36033

Company: Alion Science and Technology

Location: Warner Robins, GA

Posted Jan 24, 2025

Huntington Ingalls Industries - Technical Solutions Division is seeking an entry level Electrical Engineer for a challenging and exciting career opportunity at Robbins AFB. The Electrical Engineer will support EW systems on Air Mobility Command (AMC) and AFSOC aircraft, developing and testing RFCM software, and assisting in updates of mission databases. The role requires a STEM related Bachelor's Degree, 3-5 years of experience, and ability to learn Electronic Warfare principles. Preferred qualifications include RF or EW experience. The position requires a Secret security clearance and U.S. Citizenship.

To-Go Hospitality

Company: Cracker Barrel

Location: Brunswick, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store in Brunswick, GA is seeking a To-Go Specialist. The role involves supporting the catering and to-go side of the business, ensuring guests can enjoy their homestyle favorites on-the-go. Responsibilities include taking detailed orders, swiftly packing meals, and maintaining a clean and well-stocked To-Go area. The position offers growth opportunities, great benefits, and a culture of hospitality. It's a tipped role with no tipping-out required. Cracker Barrel is committed to an inclusive culture, valuing diversity and equality.

Cleaning Crew Member

Company: Cracker Barrel

Location: Kingsland, GA

Posted Jan 24, 2025

Host

Company: Cracker Barrel

Location: Jefferson, GA

Posted Jan 24, 2025

The job posting for a Host position at Cracker Barrel Old Country Store emphasizes the importance of hospitality and a 'Pleasing People' attitude. The role offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a range of benefits including competitive pay, health benefits, and opportunities for career growth. Employees are encouraged to cross-train and develop within the company.

Cleaning Crew Member

Company: Cracker Barrel

Location: Calhoun, GA

Posted Jan 24, 2025

The Cleaning Crew Member role at Cracker Barrel Old Country Store involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working with kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, able to stand for long periods, lift up to 40 pounds, and work with food items. The company values diversity, equity, and inclusion, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Dishwasher

Company: Cracker Barrel

Location: Macon, GA

Posted Jan 24, 2025

Cook

Company: Cracker Barrel

Location: Canton, GA

Posted Jan 24, 2025

Cleaning Crew Member

Company: Cracker Barrel

Location: Newnan, GA

Posted Jan 24, 2025

Digital Execution Marketer

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture, a global professional services company, is seeking a Digital Execution Marketer for its Marketing + Communications team in various US locations. The role involves planning and executing digital marketing campaigns, managing content on Accenture's website and blog, facilitating email development, and brainstorming growth strategies. The ideal candidate should have a degree in marketing, at least 3 years of digital marketing experience, strong communication skills, and the ability to work in a team. Accenture is committed to diversity, inclusion, and equal employment opportunities.

Sr. Python Engineer

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Jan 24, 2025

Liquidity Risk Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

CFO-Enterprise Value offers finance executives a platform to grow sustainably, leveraging deep industry experience, functional insights, data power, and digital tech leadership. They help clients solve complex problems, from analytics and platform design to risk and compliance. The role involves leading project teams, delivering insights, and implementing business change, with a focus on people and process. It also includes helping clients transform through technology, solving practical business problems with innovative solutions, and advising on industry best practices. Qualifications include a Bachelor's Degree, 2+ years of Treasury experience in liquidity risk, funding, and capital management, and knowledge of concepts like stress testing, cash flow forecasting, and regulatory reporting.

Cook

Company: Cracker Barrel

Location: Savannah, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Cook for their Pooler location in Georgia. The role involves preparing a variety of Southern dishes using the company's recipes and methods. The Cook will work in a team to ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. The job offers flexible hours, potential for promotion, and a supportive work environment. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, providing top-notch training, diverse career paths, and competitive pay and benefits. The company is committed to valuing all employees and fostering an atmosphere of mutual respect and support.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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