Customer Experience Jobs in Atlanta, GA

60,546 open positions · Updated daily

Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Automation Engineer

Company: Saint-Gobain

Location: Athens, GA

Posted Jan 24, 2025

The Automation Engineer, reporting to the Maintenance Manager, will assist in World Class Manufacturing projects, focusing on process control and improvement. Key responsibilities include technical support for automation systems, troubleshooting, and implementing updates. The role requires a Bachelor's degree in Electrical Engineering, 3-5 years of experience in manufacturing, and expertise in AC/DC drive systems, power distribution, and networking. Strong communication, problem-solving, and teamwork skills are essential.

Production Operator

Company: Saint-Gobain

Location: Monroe, GA

Posted Jan 24, 2025

Veterinarian

Company: Banfield Pet Hospital

Location: Augusta, GA

Posted Jan 24, 2025

Banfield, a leading general veterinary care practice in America, is seeking veterinarians to join their team. They offer a competitive salary range of $102,000 to $170,000 per year, plus production, with additional benefits like medical, dental, vision insurance, paid time off, and a 401(k) savings plan. Banfield values work-life balance and provides opportunities for growth, leadership roles, and continuing education. They support diverse perspectives and cultures, and offer resources for mental health and pet wellness.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Buford, GA

Posted Jan 24, 2025

The job description involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and ensuring positive interactions. The role also includes operating a cash register, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and handling inventory. The employee is expected to adhere to company policies, maintain knowledge of healthcare and pharmacy, and complete necessary training and certifications. Fluency in English, flexibility for various shifts, and good math and computer skills are preferred.

Pharmacy Manager

Company: Walgreens

Location: Brunswick, GA

Posted Jan 24, 2025

Sr. Manager, Customer Marketing

Company: Rheem

Location: Roswell, GA

Posted Jan 24, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a Senior Manager for Customer Marketing. The role involves creating and leading demand generation, lead generation activities, and marketing campaigns. The individual will oversee email and multi-channel campaigns, collaborate with content marketing teams, run A/B tests, and manage a team of 6. Qualifications include a Bachelor's degree in marketing or related field, 10+ years of relevant experience, and proficiency in Marketing Automation Software. Experience in the HVAC/Water Heating industry or customer marketing in durable goods is preferred. Rheem is an Equal Opportunity Employer.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Alpharetta, GA

Posted Jan 24, 2025

Power Equipment Operator

Company: Walmart

Location: Lithia Springs, GA

Posted Jan 24, 2025

This job posting is for a position at Sam's Club in Lithia Springs, GA. The role involves communicating with individuals or groups, ensuring freight quality, maintaining merchandise supply, organizing the warehouse, managing freight flow, and providing basic equipment maintenance. The position requires adherence to Walmart's values, including being a Culture Champion, demonstrating Servant Leadership, embracing change, and focusing on customer needs. The company offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and paid time off benefits. The hourly wage range is $21.50-$25.00, with potential additional premiums based on various factors.

Sales Consultant - Cartersvilles

Company: Sysco

Location: Cartersville, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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