Customer Experience Jobs in Chicago, IL

76,340 open positions · Updated daily

Looking for Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Chicago, IL area.

Truck Driver/Laborer

Company: Tuscany Construction

Location: Addison, IL

Posted Aug 04, 2025

Valid driver’s license and ability to drive company stake bed truck. Ability to travel to out of state job location preferred. Ability to lift 50-60 lbs.

View Details Apply on SimplyHired
full time be or bc academic

Urologist

Company: Loyola Medicine

Location: Chicago, Illinois

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Registered Nurse, Women's Health

Company: Loyola University Health System

Location: Burr Ridge, IL

Posted Aug 04, 2025

Certification reimbursement (up to 1 certification). Develops and implements individualized care plans based on these assessments.

View Details Apply on SimplyHired
full time be or bc academic

Urologist - Andrology Infertility

Company: Loyola Medicine

Location: Chicago, Illinois

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Consumer Promotions Senior Analyst

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 04, 2025

While technical proficiency is essential—particularly in Power BI—you’ll also need to be a clear communicator who can distill complex data into accessible…

View Details Apply on SimplyHired

SMAW Welder

Company: Skilled Trades Services

Location: Chicago, IL

Posted Aug 04, 2025

This is an industrial site, welding vertical and overhead on HVAC systems, and will be doing some fabrication. Must have over 5 years of experience.

View Details Apply on SimplyHired

Independent Contractor Roofer

Company: Green Attic Insulation

Location: Mount Prospect, IL

Posted Aug 04, 2025

The ideal candidates will have extensive experience in installing metal, shingle, and various other roofing materials, along with an OSHA 30 certification.

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Customer Service Representative - 5NE Surgical Services (Evenings)

Company: University of Illinois

Location: Chicago, IL

Posted Aug 04, 2025

Under general supervision, performs complex customer service functions, day to day document verification and revision, automated and manual/electronic data…

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Retail Sales Associate, Evergreen Plaza - Flex

Company: Macy’s

Location: Evergreen Park, IL

Posted Aug 04, 2025

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register…

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Welder II/pressure valves

Company: Midland Manufacturing, OPW, a Dover Company

Location: Skokie, IL

Posted Aug 04, 2025

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision…

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ELECTRICAL CONSTRUCTION PROJECT MANAGER

Company: GPac

Location: Chicago, IL

Posted Aug 04, 2025

Journeyman or Master Electrician license is a plus, but not required. Coordinate field teams to ensure timely and safe execution of work.

View Details Apply on SimplyHired

Armed Armored Car Guard & Driver

Company: Ferrari Express, Inc.

Location: Schiller Park, IL

Posted Aug 04, 2025

Must have a valid *Illinois Driver’s License* with a clean driving record. Completion of 20-hour state-approved armed guard training (required).

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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