Customer Experience Jobs in Chicago, IL

76,340 open positions · Updated daily

Looking for Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Chicago, IL area.

CNC Swiss Setup / Operator

Company: Accelera

Location: Hillside, IL

Posted Jun 03, 2025

Proficiency in G-Code programming and CNC Tooling. Ability to interpret blueprints, GD&T, and maintain tight tolerances. Competitive pay based on experience.

View Details Apply on SimplyHired

Electrician-All Shifts

Company: JTM FOODS LLC

Location: Chicago, IL

Posted Jun 03, 2025

Maintain, troubleshoot, and repair electrical and mechanical equipment, including motors, conveyors, PLCs, and control systems. 2+ years of PLC experience.

View Details Apply on SimplyHired

Machine Operator I - 3rd Shift

Company: Maker's Pride

Location: Des Plaines, IL

Posted Jun 03, 2025

This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.

View Details Apply on SimplyHired

Program Manager

Company: MATRIX PLASTIC PRODUCTS, LLC

Location: Wood Dale, IL

Posted Jun 03, 2025

The ideal candidate will be engineering-minded, have strong communication and organizational skills, patience, and a willingness to learn on the job.

View Details Apply on SimplyHired

Temp Services Care Agent

Company: Lakeshore Recycling Systems LLC

Location: Rosemont, IL

Posted Jun 02, 2025

Take incoming sales calls to determine customer needs, provide proposals and close sales. Manage incoming internet leads through Salesforce and follow-up with…

View Details Apply on SimplyHired

CDL-A Regional Truck Driver

Company: Midwest Carriers

Location: Orland Park, IL

Posted Jun 03, 2025

Class A CDL driver’s license. We offer class A truck drivers outstanding pay, home time and generous bonuses, tons of excellent benefits and much more.

View Details Apply on SimplyHired
full time be or bc academic

Critical Care Medicine/Generalist Anesthesiology Faculty Position

Company: Loyola Medicine

Location: Chicago, Illinois

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Project Manager- Light Industrial Projects - Construction

Company: Michael Page

Location: Chicago, IL

Posted Jun 03, 2025

5+ years as a construction Project Manager for a commercial general contractor. Communicate regularly with owners, construction managers, other superintendents,…

View Details Apply on SimplyHired

HVAC Install Assistant

Company: Deljo Heating & Cooling

Location: Chicago, IL

Posted Jun 02, 2025

Valid driver's license and insurable driving record. Experience in construction, electrical, plumbing, HVAC, or other trades preferred.

View Details Apply on SimplyHired

Marketing Manager

Company: MillerKnoll

Location: Chicago, IL

Posted Jun 02, 2025

5–7 years in marketing or agency roles (advertising, PR, or integrated marketing); luxury, fashion, or design-focused brand experience preferred, with B2B or…

View Details Apply on SimplyHired

Plumber or Plumber Apprentice

Company: J Mac Mechanical

Location: Chicago Ridge, IL

Posted Jun 02, 2025

Must have own hand tools and a form of transportation to get to work. Must be able to listen to instruction and both work with others and by yourself.

View Details Apply on SimplyHired

CDL-A Independent Contractor Truck Driver

Company: TransAm Trucking

Location: Chicago, IL

Posted Jun 01, 2025

Must have at-least 12 months of verified tractor-trailer driving experience. No reckless driving violations in the last 5 years.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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