Customer Experience Jobs in Chicago, IL

76,340 open positions · Updated daily

Looking for Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Chicago, IL area.

Pre-Kindergarten Teacher - 2025/2026 School Year (Donoghue Campus)

Company: University of Chicago Charter School

Location: Chicago, IL

Posted Mar 19, 2025

Applicant should have a Bachelor’s degree in education and state certification; at least 2 years of urban teaching experience in related field; and proven…

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full time academic research

Physician Educator

Company: The Illinois College of Osteopathic Medicine

Location: Chicago, Illinois

Posted Mar 22, 2025

View Details Apply on healthecareers.com

Commercial HVAC/R Service Technician

Company: Thermal Mechanical Inc

Location: Wood Dale, IL

Posted Mar 20, 2025

Valid driver’s license and a safe driving record. Responsible for the maintenance, diagnosis and repair of Refrigeration and HVAC systems commonly found in…

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Welder

Company: Ace Metal Crafts

Location: Bensenville, IL

Posted Mar 20, 2025

Perform daily and ongoing preventative maintenance on welding tools and equipment as required. Responsible for reading blueprints and demonstrating an…

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health system full time be or bc

Neuro-interventionalist with Vascular Neurology Expertise, Chicago, IL west suburbs

Company: Endeavor Health

Location: Chicago, Illinois

Posted Mar 21, 2025

View Details Apply on healthecareers.com

Experienced Sales Consultant

Company: Oak Lawn Toyota

Location: Oak Lawn, IL

Posted Mar 21, 2025

Must have and maintain a valid driver's license and an acceptable and safe driving record. The Sales Representative will greet all customers who walk into the…

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401(k) continuing education credits health insurance

General, Minimally Invasive, and/or Colorectal Surgeon

Company: Chicago Surgical Clinic

Location: Chicago, Illinois

Posted Mar 22, 2025

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Mold Technician (3rd Shift) - Chicago, IL

Company: S & C Electric Company

Location: Chicago, IL

Posted Mar 21, 2025

Ability to use a variety of hand-held tools and air-impact tools. Today, as the world faces extreme weather events and the demand for electricity grows, S&C…

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Maintenance Mechanic/Machinist

Company: Mondelēz International

Location: Chicago, IL

Posted Mar 22, 2025

Possesses working knowledge in areas such as pumps, hydraulics, pneumatics, drives, machining of parts, some electrical knowledge, hand tool usage, and welding.

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Sous Chef

Company: Miru

Location: Chicago, IL

Posted Mar 20, 2025

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.

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Senior Accountant

Company: Porte Brown, LLC

Location: Elk Grove Village, IL

Posted Mar 19, 2025

Prepare tax returns, including consolidated or multi-state business returns, complex pass-through entities and complex individuals.

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Luxury Custom Stylist / Sales Associate

Company: BALANI Custom Clothiers

Location: Chicago, IL

Posted Mar 19, 2025

Aptitude to learn technical skills such as measuring, fitting, styling, and electronic order entry. Structured, formal training program to develop key industry-…

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Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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