Customer Experience Jobs in Multiple Locations

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Looking for Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Multiple Locations area.

GENERAL ENGINEER

Company: Department of the Navy - U.S. Marine Corps

Location: Multiple Locations

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also mentions that notice of result letters will not be sent to applicants who respond to this flyer.

Engineering Technician (Civil) (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Sep 30, 2024

The position is located in the Construction Branch of the Federal Highway Administration, and the incumbent serves as a field representative on construction projects.

Construction Control Inspector (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Sep 30, 2024

The Construction Control Inspector is responsible for the physical construction of federal projects within the Eastern Federal Lands Highway Division.

FINANCIAL MANAGEMENT SPECIALIST

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Sep 30, 2024

This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense using hiring authority in 5 USC 9905. DISA has delegated authority by the Under Secretary of Defense to directly appoint qualified candidates possessing a finance accounting management or actuarial science degree or a related degree from an accredited college or university in a field of study or equivalent experience related to the functions of the position to be filled.

BUDGET ANALYST

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Sep 30, 2024

This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense using hiring authority in 5 USC 9905. DISA has delegated authority by the Under Secretary of Defense to directly appoint qualified candidates possessing a finance accounting management or actuarial science degree or a related degree from an accredited college or university in a field of study or equivalent experience related to the functions of the position to be filled.

LEAD SAFETY ENGINEER

Company: Department of the Navy - U.S. Marine Corps

Location: Multiple Locations

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also mentions that notice of result letters will not be sent to applicants who respond to this flyer.

BUDGET ANALYST

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Sep 30, 2024

This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense using hiring authority in 5 USC 9905. DISA has delegated authority by the Under Secretary of Defense to directly appoint qualified candidates possessing a finance accounting management or actuarial science degree or a related degree from an accredited college or university in a field of study or equivalent experience related to the functions of the position to be filled.

Human Resources Assistant (12 Month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

Biomedical Equipment Support Specialist

Company: Department of Health and Human Services - Indian Health Service

Location: Multiple Locations

Posted Sep 30, 2024

This position provides services to the Native American population at Indian Health Service and Tribal Facilities in the Albuquerque Area.

Preservationist

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

The purpose of the position is to perform work on conventionaltypical preservation projects for a variety of historic structures. This entails the full gamut of types and includes some new construction, major restoration or rehabilitation, complete stabilization, significant alteration, etc.

Tax Examining Clerk / Technician - Direct Hire - Incentive Eligible

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The announcement is for filling positions using a Direct Hire Authority and a Recruitment Incentive is authorized. For more information, click on the Learn more about this agency button or visit the IRS website.

Field Representative

Company: Department of Commerce - U.S. Census Bureau

Location: Multiple Locations

Posted Sep 30, 2024

The vacancy is for a Field Representative position supporting Special Census operations in Ankeny, IA. The position reports to the US Census Bureau's Chicago Regional Office and requires travel throughout the local area.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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