Customer Experience Jobs in Multiple Locations

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Looking for Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Multiple Locations area.

Archives Technician

Company: Other Agencies and Independent Organizations - National Archives and Records Administration

Location: Multiple Locations

Posted Sep 29, 2024

This position is part of the National Archives and Records Administration serving in organizational units within the Office of Research Services. Incumbents perform work supporting access to archival holdings and physical and intellectual control over records.

Administrative Support Assistant

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 29, 2024

The Bureau of Land Management (BLM) is hiring for a new career opportunity. The position requires physical presence at one of the duty locations in Montana or the Dakotas. The agency expects to fill multiple positions and provides additional information on possible locations.

Pro Se Staff Attorney

Company: Judicial Branch - U.S. Courts

Location: Multiple Locations

Posted Sep 29, 2024

The staff attorney will be responsible for preparing memoranda and proposed orders for district judges in prisoner civil rights and habeas corpus cases.

Health Science Specialist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 29, 2024

The position is remotely located in the Office of Research and Development, responsible for serving as the ORD regulatory expert and consultant on policies, procedures, guidance, and FAQs related to biospecimens in VA conducted research studies.

Supervisory Emergency Management Specialist (Recovery)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Sep 29, 2024

The position is responsible for delivering and executing programs under the Stafford Act for the Texas Hurricane Harvey Recovery Office.

Supervisory Physical Scientist/ Biologist/ Environmental Engineer (SHEMB Branch Chair)

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Multiple Locations

Posted Sep 29, 2024

This is an office-centered position that requires physical presence at one of the duty stations. EPA offers work-from-home and work schedule flexibilities.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Sep 29, 2024

The text describes a job posting for County Program Analyst positions with listed locations and responsibilities.

IT Specialist (APPSW)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Sep 29, 2024

The job posting provides information about the position, including salary ranges and locations. It also includes a link to learn more about the agency.

Conciliation Specialist

Company: Department of Justice - Community Relations Service

Location: Multiple Locations

Posted Sep 29, 2024

The Department of Justice Community Relations Service provides tension reduction and conflict resolution services to diverse stakeholders to resolve and prevent community-level disputes.

Social Worker

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 29, 2024

The social worker in Patient Aligned Care Team PACT works with Veterans to ensure their healthcare needs are met. They are uniquely prepared for this role due to their education, training, and experience.

Deputy Assistant Commissioner and Chief Information Security Officer

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Sep 29, 2024

This position is located at the Bureau of the Fiscal Service in the Assistant Commissioners Office of Information and Security Services. You will be a part of an organization that empowers and promotes the financial integrity and operational efficiency of the federal government through the delivery of services that supports some of the nations most critical assets while ensuring the security of our people facilities and information assets.

Quality Assurance Specialist

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Sep 29, 2024

The job announcement provides information about the job, including salary ranges and locations. It also mentions that additional vacancies may be filled from this announcement.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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