Customer Experience Jobs in Multiple Locations

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Looking for Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Multiple Locations area.

Medical Advisor (Medical Officer/Physician)

Company: Department of Defense - National Geospatial-Intelligence Agency

Location: Multiple Locations

Posted Sep 29, 2024

Medical Advisors serve as subject matter experts and points of contact for occupational health and medicine, developing medical policy and protocol.

IT CYBERSECURITY SPECIALIST (INET/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 29, 2024

This announcement is open to all US Citizens and is for a position located in Info amp Tech Dir Corporate Systems Internal Systems Content Services ZTECC. Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.

SUPERVISORY PROGRAM MANAGER

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Sep 29, 2024

DCSAs Program Executive Office PEO is seeking Deputy Program Managers to support IT systems acquisition programs in various functional areas, including DoD Acquisition, contracting, PPBE resources, Systems and Software Engineering, Analytics, Data Science, and Ai Cybersecurity.

Fish Biologist

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Sep 29, 2024

The position is located within the Department of Commerce's National Oceanic and Atmospheric Administration's National Marine Fisheries Service's Office of Habitat Conservation. The position is open to Status Candidates and requires application to both announcements.

Civil Engineer (Structural) - DIRECT HIRE

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Sep 29, 2024

This position is with the Sacramento District Engineering Division Dam Safety Production Center and can be filled in any of the following locations: Sacramento CA, San Francisco CA, Los Angeles CA, Albuquerque NM.

Civil Engineer

Company: Department of the Interior - Bureau of Reclamation

Location: Multiple Locations

Posted Sep 29, 2024

Reclamation is seeking an entry-level Engineer to assist in meeting increasing water demands while protecting the environment in Bismarck and Pierre, North Dakota and South Dakota.

Supervisory Accountant (Staff)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Sep 29, 2024

The job position will be filled at various locations with specific salary ranges. More information about the agency can be learned.

MULTIDISCIPLINARY

Company: Department of the Navy - U.S. Marine Corps

Location: Multiple Locations

Posted Sep 29, 2024

This flyer notifies interested applicants of anticipated vacancies in the Advanced Technology Integrator ATI for Ground Weapons Systems position. Applicants must follow the directions in the How to Apply section to be considered.

Paralegal Specialist

Company: Department of Justice - Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Location: Multiple Locations

Posted Sep 29, 2024

The position is being announced for applicants to apply through Merit Staffing procedures. It can be filled in either the Buffalo or Rochester NY location.

Interdisciplinary General Engineer/Physical Scientist

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Sep 29, 2024

This position is part of the Office of Fossil Energy and Carbon Management National Energy Technology Laboratory Department of Energy. As a Interdisciplinary General EngineerPhysical Scientist, you will be a recognized expert in the National Environmental Policy Act NEPA and other environmental regulations, helping us create and maintain conditions under which man and nature can exist in productive harmony.

Psychiatrist - Outpatient on a Behavioral Health Interdisciplinary Program (BHIP) Team

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 29, 2024

This position is eligible for the Education Debt Reduction Program, which reimburses student loan payments. To be eligible, you must meet specific requirements and submit your application within four months of appointment.

Information Technology Specialist (INFOSEC)

Company: Department of Homeland Security - Cybersecurity and Infrastructure Security Agency

Location: Multiple Locations

Posted Sep 29, 2024

This announcement is issued under the Direct Hire Authority to recruit for positions with a critical hiring need. Selectees will receive a career or career-conditional appointment in the competitive service and may be required to serve a one-year probationary period.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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