Customer Experience Jobs in Multiple Locations

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Looking for Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Multiple Locations area.

Application Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as an Application Developer for Federal clients. The position involves designing, developing, and implementing Maximo applications, collaborating with multidisciplinary teams, and optimizing system performance. The role requires a strong technical background, experience with IBM Maximo, and the ability to obtain a Federal security clearance.

Entry Level Hardware Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM is seeking Hardware Development Engineers to work on cutting-edge technologies like quantum computing and AI. The role involves designing, testing, and supporting hardware, firmware, and semiconductors for IBM products. The company values growth-minded, team-focused, and outcome-oriented individuals with strong technical skills and a passion for technology.

Experience Front End Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting offers a career focused on long-term relationships and collaboration with global clients. As a Software Developer, you will work on hybrid cloud and AI projects, leveraging various technologies and frameworks. The role requires strong front-end development skills, experience with specific tools, and fluency in Japanese.

Senior Data Scientist - Public Sektor (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with clients to develop transformative solutions using AI, hybrid cloud, and data analytics. It highlights the role of a Senior Data Scientist in the public sector, emphasizing the importance of data analysis, strategy development, and collaboration with clients and teams.

Intern 2026: AI for Math and Science

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Research is a team dedicated to inventing the future of computing, focusing on AI-based methods and algorithms for computational problems. The role involves developing, evaluating, and demonstrating new AI-based methods and systems, requiring expertise in AI model development and research in mathematics, physics, and computability.

Sr. Data Analytics Engineer - HashiCorp

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a role as a Sr Data Analytics Engineer. The role involves developing data models, reports, and dashboards to enable data-driven decision making for business stakeholders. Success is measured by reduced time for self-service insights, high adoption of data products, and reliable data solutions.

Recruiter, IBM Consulting

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for a recruitment role at IBM. It outlines the responsibilities, required skills, and qualifications for the position. The role involves collaborating with hiring managers, sourcing and qualifying candidates, managing the recruitment process, and maintaining compliance with recruitment workflows.

Arquitecto SAP PaPM

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role for an SAP Analytics Architect or Senior Consultant with expertise in the SAP PaPM system. The position involves proposing implementation strategies, remodeling, consulting, and coaching. Required qualifications include a bachelor's degree and advanced English skills.

Oracle Cloud Projects & Grants (PPM) Lead

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on providing subject matter expertise in Oracle Cloud ERP Project Portfolio Management (PPM) modules. The role involves leading functional tracks, providing solutions based on accounting principles, engaging with clients, conducting gap analysis, configuring Cloud PPM, migrating financial data, developing testing scenarios, facilitating knowledge transfer, and executing project work based on defined processes and methodologies.

Infrastructure Specialist-Cloud Data Platform Managed Services

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The job posting is for an experienced Kafka Administrator to join a team and manage enterprise-grade Kafka environments. The role requires expertise in Confluent Platform, Kubernetes/OpenShift, and Kafka security configurations. Responsibilities include administering Kafka clusters, deploying Confluent Platform using CFK, implementing Kafka security, configuring ClusterLink and Replicators, setting up ActivePassive clusters, integrating Confluent Connectors, working with CDC connectors, collaborating with development teams on Python/Spring Boot Kafka applications, utilizing GitHub, GitHub Actions, and ArgoCD for CI/CD and automation, and monitoring and optimizing Kafka performance and reliability.

Deputy Acquisition Project Manager

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It emphasizes the role of a Deputy Acquisition Project Manager in leading strategic planning, performance tracking, and stakeholder engagement for a multibillion dollar federal acquisition program.

AI / AIOps Architect (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, opportunities for growth and development, and the role of an AI AIOps Architect in designing and implementing cognitive solutions using various technologies and tools.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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