Customer Experience Jobs in Multiple Locations

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Looking for Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Multiple Locations area.

SAP Application Architect (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a role at IBM where the individual works closely with clients worldwide to design future hybrid cloud and AI solutions. The role involves strategic solution development, project management, architectural leadership, and continuous development of SAP expertise. Required education is a bachelor's degree, with preferred education also being a bachelor's degree. Required technical expertise includes knowledge of SAP S/4HANA, HANA database, RISE impacts, BTP, enterprise architecture, application management, and inventory management tools. Preferred technical experience is also mentioned.

Salesforce Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in Salesforce development, and opportunities for impactful work through IBM's technology platforms and partner ecosystem.

Data Engineer - Data Platforms

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The role involves joining IBM Consulting's Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients. The position focuses on accelerating innovation and adoption of emerging technologies across hybrid cloud and AI ecosystems. Responsibilities include collaborating with teams to understand data requirements, building and maintaining data pipelines, supporting orchestration of data workflows, contributing to deployment and management of data and AI solutions, troubleshooting issues, and working closely with architects and senior engineers to enable MLOps practices.

Lead AWS DevOps Engineer - Defence

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career in DevOps with opportunities for growth, training, and innovation. The role involves leading projects in defense and security sectors, with a focus on secure cloud solutions and compliance. Benefits include career development, flexible work, and a supportive culture.

Contract Administrator

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, focus on hybrid cloud and AI, and the importance of continuous learning. It also outlines the role and responsibilities of a Contract Administrator, including contract management, compliance, and collaboration with stakeholders.

Software Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Infrastructure division builds servers, storage systems, and cloud software for enterprise customers and data centers. The India Systems Development Lab (ISDL) is part of the global IBM Infrastructure division, focusing on innovations and contributing over 400 patents. As a software engineer at ISDL, you will work on product development, design, development, testing, and support across core systems technologies.

Senior Java Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, working on hybrid cloud and AI projects, and utilizing advanced technologies. It highlights opportunities for innovation, problem-solving, and career growth through strategic engagement with stakeholders and technical expertise.

Package Consultant-SAP HANA FIN FI

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and making meaningful change. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role of a senior SAP Consultant is also discussed, focusing on strategic solution focus, comprehensive solution delivery, and required education and technical expertise.

Analyste Développeur Migration Cloud C# .Net - IBM Client Innovation Center - H/F

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting offers collaborative roles with global clients, focusing on cloud innovation and tech expertise. Career growth and professional development are emphasized through training and strategic partnerships.

(IJDS DXセンター) Application Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job in Japan offers opportunities to work on large-scale projects across industries like finance and manufacturing. Requires Japanese proficiency and skills in cloud, DevOps, and mobile development. Emphasizes collaboration and innovation.

SAP Fieldglass Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for an SAP Fieldglass Consultant role. It outlines the responsibilities, required education, technical and professional expertise, certifications, and travel requirements for the position. The role involves solution design and implementation, client advisory and strategy, system configuration and customization, change management and training, and integration and technical leadership.

Back End Developer Intern

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM's Cost Optimization team is seeking a talented Backend Developer intern to join a passionate team of experts. The role involves collaborating with cross-functional teams to develop and maintain backend systems, write clean code, and participate in code reviews and testing. The ideal candidate is currently pursuing a degree in Computer Science or a related field, has familiarity with core programming languages and software development lifecycle, and possesses strong problem-solving skills and communication abilities.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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