Customer Experience Jobs in Multiple Locations

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Looking for Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Multiple Locations area.

Enterprise Intel and Crisis Analyst

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a role focused on expanding crisis management operations across an enterprise, improving capabilities, and applying AI to enhance efficiency. It requires strong leadership, communication, and decision-making skills, along with experience in crisis management and understanding of regional dynamics.

Intern 2026: AI Hybrid Cloud Platform Research Scientist

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Research is seeking a PhD-level summer intern to help design and advance the next generation of Hybrid Cloud AI platforms. The role focuses on working with full-time IBM researchers on highly scalable systems for machine learning training and inference. The intern will work with an agile team of researchers and engineers developing practical innovations in scalable GenAI systems that can impact thousands of developers and applications worldwide.

Application Developer-SAP ABAP - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job description outlines a role in IBM Consulting focused on designing, developing, and supporting applications with a focus on SAP Netweaver and ABAP. The position requires hands-on experience with SAP ABAP, CDS View, and Japanese language proficiency. The role involves working in client-based schedules and locations in Quezon City, Eastwood, UP Ayala Technohub, or Cebu.

QA/Test Developer Intern

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This text describes a QATest Developer intern role at IBM, emphasizing opportunities to innovate, collaborate on complex projects, and work with advanced technologies like cloud computing and APIs. It outlines responsibilities involving system design, development, and DevOps methodologies, along with required skills in programming languages and tools.

Qiskit Software Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

Qiskit is a popular and performant software stack for quantum computing, developed using Rust. The role involves contributing to and leading the Qiskit team, collaborating with multidisciplinary teams, and staying up-to-date with state-of-the-art research in quantum compilers and information.

2026 Intern: IBM Quantum Research Scientist

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Research is a team dedicated to inventing the future of computing technology. They focus on quantum computing research, including superconducting qubits, quantum control, error correction, algorithms, machine learning, and compilers. The company collaborates with Fortune 500 companies, academic institutions, and the open-source Qiskit community to advance quantum computing technology and make it broadly usable and accessible.

Consultant Senior Manager SAP WM/EWM IBM France H/F

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting seeks a skilled Package Consultant to specialize in SAP HANA SCM WM and EWM. The role involves leading and managing implementations, providing technical guidance, collaborating with stakeholders, and staying updated with the latest advancements. A bachelor's degree, 10+ years of SAP experience, and expertise in SAP HANA, SCM WM, and EWM are required.

Senior SAP SCM APO

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on SAP APO Senior Consultant role. It highlights the importance of long-term client relationships, collaboration, and technical expertise in supply chain processes. The role involves working in Client Innovation Centers and Delivery Centers, driving innovation and adoption of new technology.

Adobe Experience Manager Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting seeks experienced Adobe Experience Manager (AEM) Backend Developers to join their dynamic team. The role involves developing and maintaining backend functionality for AEM implementations, collaborating with frontend developers, and participating in Agile projects. Required skills include AEM expertise, backend development skills, web services experience, unit testing familiarity, performance optimization, and collaboration tools proficiency.

Data Scientist (m/w/d) mit guten Deutschkenntnissen

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Data Scientists at IBM work on solving business problems using leading-edge tools and technologies, with a focus on data analysis, model development, and communication of results to both technical and non-technical audiences.

Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Infrastructure is a catalyst that makes the world work better. The company provides hybrid cloud infrastructure and positions early-career professionals in AI and Data Science development. The role requires proficiency in Python, machine learning, and software engineering, with opportunities to work with senior developers and build predictive models.

Senior Solutions Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, shape solution strategies, and influence high-value engagements. It emphasizes the importance of curiosity, knowledge, and a culture of evolution and empathy. The role of a Senior Solutions Consultant is detailed, focusing on driving complex solution pursuits, shaping strategic opportunities, and influencing customer engagements in the public sector.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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