Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Digital Intel & Investigations Operations Analyst

Company: NBCUniversal

Location: New York, NY

Posted Aug 29, 2025

Monitor and analyze open-source intelligence, social media platforms, and internal security tools to identify emerging threats and risks to NBCUniversal assets.

View Details Apply on SimplyHired

Sr. Analyst, Compliance Program Effectiveness Data and Aggregation

Company: TD Bank

Location: New York, NY

Posted Aug 29, 2025

Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area.

View Details Apply on SimplyHired

Data Scientist/Machine Learning Expert

Company: Legacy Enterprise LLC

Location: New York, NY

Posted Aug 29, 2025

Familiarity with additional tools/languages (e.g., R, MATLAB, Java) for data analysis. *Machine Learning (ML) Integration*: Develop and integrate predictive ML…

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full-time be or bc malpractice insurance

Maternal-Fetal Medicine Faculty

Company: The University of Iowa

Location: Iowa City, Iowa

Posted Aug 31, 2025

View Details Apply on healthecareers.com

MAT Registered Nurse/Care Manager

Company: Sun River Health

Location: New York, NY

Posted Aug 30, 2025

Panel monitoring (The nurse is responsible for MAT excel spreadsheets (case conference, discharge, and patient master list). Complete MAT Patient care plans.

View Details Apply on SimplyHired

Male Locker Attendant

Company: AIRE Ancient Baths

Location: New York, NY

Posted Aug 30, 2025

Monitor locker room areas to maintain privacy, security, and tranquility for all guests. Assist guests with lockers, robes, towels, and other amenities as…

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full-time be or bc

Family Medicine Physician

Company: Summit Health Medical Group

Location: Rye, Yonkers, White Plains, and New Rochelle, NY

Posted Aug 31, 2025

View Details Apply on healthecareers.com
dental insurance life insurance paid time off

Board-Certified Anesthesiologist

Company: Catholic Health

Location: Long Island, New York

Posted Aug 31, 2025

View Details Apply on healthecareers.com

Software Engineer, Frontend - SevenRooms

Company: DoorDash

Location: New York, NY

Posted Aug 29, 2025

You have a BS degree in Computer Science, similar technical field of study or equivalent professional experience with 3+ years of software engineering…

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malpractice insurance paid time off full-time

Pediatrician Needed for All Outpatient Position in Brooklyn, New York!

Company: CompHealth

Location: Brooklyn, New York

Posted Aug 31, 2025

View Details Apply on healthecareers.com
ad&d insurance continuing education credits dental insurance

Endocrine Faculty Weight Management

Company: Iowa Healthcare

Location: Iowa City, Iowa

Posted Aug 31, 2025

View Details Apply on healthecareers.com

Regional Marketing Manager

Company: Blinds To Go

Location: New York, NY

Posted Aug 29, 2025

Plan and execute regional marketing strategies across multiple channels including digital, print, email, event and social media; driving retail foot traffic and…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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