Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

travel 401(k)

Travel MRI Tech in Niagara Falls, NY - $10756/month

Company: Vetted Health

Location: Niagara Falls, New York

Posted Aug 24, 2025

View Details Apply on healthecareers.com

Brakes/HVAC Repair Technician - Union City, CA

Company: Top Tempo Technical

Location: Union City, CA

Posted Aug 23, 2025

Position requires mechanical experience ideally with autos, trucks, or heavy industrial equipment as well as common sense, a willing attitude and good work…

View Details Apply on SimplyHired
travel health savings account life insurance

Travel Ultrasound Technologist - $2,826 per week

Company: Host Healthcare

Location: Niagara Falls, New York

Posted Aug 24, 2025

View Details Apply on healthecareers.com
travel

Travel LPN / LVN - Long Term Care - $1,519 per week - Urgently Hiring

Company: Uniti Med

Location: Lewiston, New York

Posted Aug 24, 2025

View Details Apply on healthecareers.com

S95 Certified - Event Security Guard (Temporary)

Company: The PPL Events

Location: New York, NY

Posted Aug 23, 2025

Must own a *full black suit* (jacket, dress shirt, tie, pants, dress shoes). Strong customer service skills, especially in high-profile environments.

View Details Apply on SimplyHired

Project/Business Analyst (Energy Trading / ETRM)

Company: Trigyn

Location: New York, NY

Posted Aug 23, 2025

Seasoned analyst with years of experience in utility/energy field. Understanding of impact on residential market, various alternative energy tech (solar, heat…

View Details Apply on SimplyHired
travel 401(k)

Travel Speech Language Pathologist in Niagara Falls, NY - $7714/month

Company: Vetted Health

Location: Niagara Falls, New York

Posted Aug 24, 2025

View Details Apply on healthecareers.com

Experienced Painter + Jobsite Helper

Company: Mammoth Built

Location: Brooklyn, NY

Posted Aug 23, 2025

Valid driver’s license is preferable. Ability to read architectural drawings and construction scopes of work is preferable. Authorized to work in the U.S.

View Details Apply on SimplyHired

Customer Service Rep.

Company: EmblemHealth

Location: New York, NY

Posted Aug 23, 2025

Receive, answer and/or record telephone/correspondence/e-mail inquiries from subscribers, providers, and other. Must be able to compose clear concise letters.

View Details Apply on SimplyHired

Facilities Technician L1 (Painter)

Company: FRESH DIRECT, LLC

Location: Bronx, NY

Posted Aug 23, 2025

Will also maintain tools for this work and be responsible for all supply inventory. Aptitude in using appropriate tools (brushes, caulking guns etc.).

View Details Apply on SimplyHired
health system contract travel

Travel Licensed Vocational Nurse (LPN/LVN) - $1,521 per week - Urgently Hiring

Company: GQR Healthcare

Location: Lewiston, New York

Posted Aug 24, 2025

View Details Apply on healthecareers.com

Master Carpenter/Jack of All Trades

Company: Yorkville Repairs & Contracting LLC

Location: New York, NY

Posted Aug 23, 2025

-- KEY RESPONSIBILITIES: Full-scope management and execution of residential renovation projects Review job scope and blueprints, confirm measurements, plan…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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