Customer Experience Jobs in New York City, NY

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Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Sales Associate, Part Time - Avenue of the Americas

Company: Charles Tyrwhitt Inc

Location: New York, NY

Posted Aug 19, 2025

You’ll greet customers with a warm welcome, offer expert product advice, and make the checkout process smooth and friendly.

Data Analyst

Company: VNS Health

Location: New York, NY

Posted Aug 18, 2025

Bachelor's Degree in Business Administration, Healthcare Administration, statistics, epidemiology, mathematics, computer science or social sciences, or related…

Cashier/Sales Associate

Company: Eight & Driggs Wine and Liquors

Location: Brooklyn, NY

Posted Aug 18, 2025

Maintain a friendly, approachable demeanor with every customer. Comfortable on your feet during busy shifts and able to multitask under pressure.

CDL A Owner Operator - Home Daily

Company: Safeway Trucking Corp.

Location: Queens, NY

Posted Aug 18, 2025

Applicants with less than 2 years of driving experience must have graduated from a professional driving school. Top Owner Operators Earn $150k+ a Year.

Security Specialist

Company: Gavin de Becker & Associates

Location: Manhattan, NY

Posted Aug 18, 2025

PLT includes 500 hours of training, mentoring, instructing, and certification + 4 additional advanced executive protection/leadership training academies.

Senior Security Analyst

Company: Ramp Financial

Location: New York, NY

Posted Aug 18, 2025

Partner & Ship: Work with IT to validate endpoint agents and patching; document risks, decisions, and runbooks succinctly.

Custodian - Floater

Company: Community Healthcare Network Inc

Location: New York, NY

Posted Aug 18, 2025

Under the guidance of Maintenance/Housekeeping Coordinator, assesses and handles basic repairs of facilities at other clinics.

Temporary Data Analyst/Researcher

Company: The New School

Location: New York, NY

Posted Aug 19, 2025

Support student persistence and retention initiatives, including the implementation of the university-wide advising awareness campaign, Student Retention Summit…

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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