Customer Experience Jobs in New York City, NY

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Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Entry Level Sales Associate

Company: Imperial Marketing Consulting

Location: Studio City, CA

Posted Aug 02, 2025

Must have reliable transportation or own vehicle. Establish a professional relationship with business owners and clients. This is a 100% commission-based role.

Executive Sous Chef

Company: Filé Gumbo Bar

Location: New York, NY

Posted Aug 02, 2025

Navigate and troubleshoot Toast POS system for kitchen operations. Monitor food costs and portion control to meet budget targets. Paid time off and sick leave.

Customer Success Manager

Company: Imagine Learning

Location: New York, NY

Posted Aug 02, 2025

Travel:* You can also expect up to approximately 30% travel, so be sure you have a valid driver’s license and automobile insurance and a clean driving record…

2026 Data & Analytics - Data Specialist - Summer Analyst - United States

Company: JPMorganChase

Location: New York, NY

Posted Aug 02, 2025

Familiarity with data analysis tools and programming languages (e.g., SQL, Python) is a plus. Collaborate with team members to identify project risks and…

Carpenter

Company: Housing Works

Location: New York, NY

Posted Aug 02, 2025

Assisting with plumbing, Door locks, installations, laying out of tools, and performing several other repairs. Assist in preparing for any/all new projects.

Fairway - Maintenance (Village NYC) Salary Range $16.50 - $16.50/hr

Company: Fairway Markets

Location: New York, NY

Posted Aug 02, 2025

Coordinate own activities and functions with those of Associates to obtain maximum productivity and efficiency. Clean Associate break and lunch areas.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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