Customer Experience Jobs in New York City, NY

1,657,251 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

full time malpractice insurance

Nurse Practitioner - Pediatrics

Company: PEDIATRIC AFFILIATES,P.A.

Location: Toms River, New Jersey

Posted Jul 07, 2025

View Details Apply on healthecareers.com
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Physician - Non-Invasive Cardiologist

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Jul 07, 2025

View Details Apply on healthecareers.com

Registered Nurse Supervisor (RNS)

Company: FS Nursing

Location: Bronx, NY

Posted Jul 07, 2025

Currently holds an active state issued RN license. Provide supervision and support to other nurse staff. If you’re seeking a team that values relationships,…

View Details Apply on SimplyHired

Electrician - Mechanic

Company: Laura Electric

Location: New York, NY

Posted Jul 07, 2025

Experience with hand tools and power tools. Install, maintain, and repair electrical roughing, control wiring, fire alarm, low voltage and lighting systems.

View Details Apply on SimplyHired
dental insurance employee assistance program health insurance

Observation Physician Assistant (NIGHTS)

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Jul 07, 2025

View Details Apply on healthecareers.com

Lead Plumbing Mechanic

Company: Plumb Pro Plumbing & Heating Corp.

Location: East Rockaway, NY

Posted Jul 07, 2025

Ability to diagnostic plumbing / heating issues effectively- Excellent problem-solving skills and attention to detail- Valid driver's license.

View Details Apply on SimplyHired

Welder

Company: Pacific Electrical Contractor

Location: Brooklyn, NY

Posted Jul 07, 2025

Strong mechanical knowledge with the ability to operate power tools and welding equipment safely. Fabricate metal components by interpreting schematics and…

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full time be or bc new grad

Family Medicine - Physician - Manhattan and Westchester NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Jul 07, 2025

View Details Apply on healthecareers.com

Senior Investor Relations Manager-Bilingual Mandarin English

Company: Classover

Location: New York, NY

Posted Jul 07, 2025

Represent the company in investor calls, interviews, events, and background briefings. Stay updated on relevant capital market developments that impact company…

View Details Apply on SimplyHired

HVAC Service Technician and Installer

Company: Quick & Clean HVAC

Location: New York, NY

Posted Jul 07, 2025

Valid driver's license with a clean driving record. Van driving skills for transportation to job sites. Strong mechanical knowledge and troubleshooting skills.

View Details Apply on SimplyHired
full time new grad be or bc

General Otolaryngologist

Company: Hackensack Meridian Health

Location: Brick, New Jersey

Posted Jul 07, 2025

View Details Apply on healthecareers.com

Litigation Attorney (Insurance Defense/Construction/Labor Law)

Company: Marshall Conway Bradley & Gollub

Location: New York, NY

Posted Jul 07, 2025

The firm is seeking an associate who will be responsible for handling all aspects of pre-trial litigation in the defense of complex construction accident cases,…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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