Customer Experience Jobs in New York City, NY

1,657,251 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Specialist, Global Marketing

Company: Tiffany & Co.

Location: New York, NY

Posted May 30, 2025

Prepare presentations and materials for Senior Management as well as internal calls with Regional Marketing Leaders and cross-functional teams.

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Senior Analyst/Associate | Aerospace, Defense & Government Services

Company: Macquarie Group Limited

Location: New York, NY

Posted May 29, 2025

You will assist our clients in meeting their financial and strategic needs by participating in the full execution of advisory, capital raising, principal…

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Marketing Manager

Company: PWX Solutions

Location: New York, NY

Posted May 29, 2025

This is an exciting opportunity to work with a talented team of marketers driving digital customer acquisition and revenue for clients that include some of the…

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Coordinator - Client Relations Center

Company: Hermès Paris

Location: New York, NY

Posted May 30, 2025

As the Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department’s strategy, serving as the primary point of contact for…

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Integrated Marketing Communications Lead - Kohler Ventures

Company: Kohler

Location: New York, NY

Posted Jun 01, 2025

Stay up to date with industry developments, wellness trends, social media trends, tools and applications. You will be responsible for developing and executing…

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Backend Software Engineer - Defense

Company: Palantir Technologies

Location: New York, NY

Posted May 30, 2025

Ability to work collaboratively in teams of technical and non-technical individuals and understand how technical decisions impact the people who will use what…

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Project Manager or Project Manager II or Sr. Project Manager

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

The End Use Applications Program within NYSERDA’s Innovation and Research (I&R) Group focuses on accelerating the development and commercialization of…

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Manager, Security Services

Company: Asia Society

Location: New York, NY

Posted May 30, 2025

After 1 year of service (1,000 hours), the Asia Society contributes 6% of gross earnings to an eligible employee’s 403(b) account, regardless of whether the…

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full time

Dental Hygiene: Somerset - New Jersey

Company: Proxi Dental Staffing

Location: Somerset, New Jersey

Posted Jun 01, 2025

View Details Apply on healthecareers.com
hospital

General Dentistry: Albany - New York

Company: Proxi Dental Staffing

Location: Albany, New York

Posted Jun 01, 2025

View Details Apply on healthecareers.com
malpractice insurance sign-on bonus private practice

Gynecologist GYN Only Private Practice in New York

Company: Cohen Medical Practice

Location: New York, New York

Posted Jun 01, 2025

View Details Apply on healthecareers.com

Certified Registered Nurse Anesthetist (CRNA)

Company: Mount Sinai Health System

Location: Jamaica, NY

Posted May 29, 2025

Must have current valid New York State nursing license and be certified by the Council of Certification of Nurse Anesthetists.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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